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Costco Wholesale Corporation Customer Care Service

Costco Wholesale Corporation

P. O. Box 34622
United States - 98124

Customer Support Phone Numbers

+1 800 774 2678(Membership & Warehouse) 143 166
+1 800 955 2292(Online Orders) 239 156
+1 877 849 2730(Travel) 9 12
+1 855 258 3217(CostcoTickets) 6 8
+1 855 620 7579(Photo Center) 8 12
+1 800 607 6861(Pharmacy) 21 35
+1 866 861 0450(Concierge Services) 21 45
+1 800 788 9968(Business Center Orders) 13 11

Costco Wholesale Corporation Complaints & Reviews

Costco Wholesale Corporation / Incorrect size of copy of photo

Eve Plasse on Jan 19, 2018
Order # 354764468 at the San Francisco Costco 450 10th street on1/16/18 for 2 prints 4 x "6." Order picked up on 1/19/18-when brought home and attempted to place in frame-they were found to be too small, they were measured and found to be 4 x "5". Photo Dept was called and said something...

Costco Wholesale Corporation / bagels

EdwinDo on Jan 18, 2018
I recently purchased some bagels from Costco on (1/10). About 4 days after the purchase, I noticed that the bagels began to mold at a great rate despite being kept in a clean and sealed environment. This is simply unacceptable. I don't feel safe purchasing pastries from Costco anymore if...

Costco Wholesale Corporation / product advertised and information given both over the phone and the advertised price and product.

Veronica Fuentes on Jan 18, 2018
January 17th Costco in Kauai Hawaii store #640 i phoned specifically to see if they had a PlayStation 4 that came with the game Star Wars that was advertised on the website. I was told yes. I came and I purchased a Costco card as I was not a member. The console was there advertised for...

Costco Wholesale Corporation / crystal springs

Sheldon Starke on Jan 17, 2018
This company misrepresented their product at a very busy time at Costco. I have found myself over charged an additional charge for getting a bill. I can't believe that Costco would permit a company like this to take advantage of its customers. I asked explicit questions and told the...

Costco Wholesale Corporation / rude employees

Mariana Cruz on Jan 16, 2018
The employee who attended me at checkout was really rude, gave me attitude and made me feel uncomfortable. I have never experienced anything like this, especially at a store that I really like. He laughed at me for a mistake I made with my credit card and told me - quoting him "you're...

Costco Wholesale Corporation / food service

AJCorp on Jan 16, 2018
On Monday, Jan 15, 2018 at around 6:30 pm, I observed a Costco food attendant by the name of Matthew, handle food with the same gloves he was using at the register to handle money, credit cards, etc. I watched him with 4 customers and he repeatedly handled the hot dog buns without changing...

Costco Wholesale Corporation / mocha freeze 100 % price markup from $1.50 to $2.99

Costc Fan on Jan 15, 2018
Dear Costco Administrator, January 15, 2018 Hello, I wanted to tell you whom I am, I am an executive member that has raised my kids shopping at Costco. I really enjoy shopping there even if I pay more just now and then. My complaint is about first your company doubling the price of the...

Costco Wholesale Corporation / billed for a item twice

fitter58 on Jan 14, 2018
Hello My member # is 111812937910, Tommy Lee I was at the Westbury store on 1/14/18, completed shopping and when I arrived home and took a closer look at the receipt I noticed I was billed for 2 1087748 protein bars when I only purchased 1. I was also billed for 2 1006641 pita chicken sandwiche...

[Resolved] Costco Wholesale Corporation / rude cashier

Costco shopper on Jan 14, 2018
Been coming to Costco for years, I understand the cashier / sacker duo. The cashier Alex, was without a sacker, stacked the items up without moving a single inch. Called over to the manager and yelled for help. And after waiting, he finally started to help fill the basket. It was like...

Costco Wholesale Corporation / cashier

hkcaro129 on Jan 13, 2018
The cashier is rushing customer to slide the credit card, and i realized i have a gift card to use and i asked him to cancel the transaction. So I can use my gift card. he said No and ask me to use next time. I am very unhappy with this kind of customer service. this is the only company...

Costco Wholesale Corporation / cellphone booth

Dralan123 on Jan 13, 2018
In 9/2017 I bought a Verizon iPhone plus from Costco in Allentown, PA (receipt attached) In 11/2017, after 2 months I tried to return it and exchange it for iPhone X at Costco Westbury NY. (Within the 3 MO return window) Alexandra (her card attached) refused and said I could return only...

Costco / tire service

Distraught member on Jan 13, 2018
I recently went in for a flat repair on a tire which I purchased at Costco 3 years ago. The tires are still covered by the road hazard warranty. Unfortunately, the service tech supervisor told me that I have aftermarket wheels and he will not replace the tire unless I changed the lug bolt...

Costco Wholesale Corporation / N. Division Gas station

jebediah32 on Jan 12, 2018
I brushed about an inch of slush off my car today while pumping gas, prompting the attendant to shake his head at me until I had to ask him if there was a problem. He complained that the slush will turn to ice which I can certainly understand. He then stared at me as I got in my car and...

Costco Wholesale Corporation / Kirkland Brand Unsalted Almonds

PDX503 on Jan 12, 2018
I LUCKILY! looked at an almond I was about to eat and noticed something funny looking on the tip of it. I split the almond open and there was a LARVA!!! inside! Absolutely disgusting. I'm afraid to eat the rest of the package now and I feel sick to my stomach thinking about I almost ate...

Costco Wholesale Corporation / my car tire warranty

Ahmed soubh on Jan 11, 2018
I bought a tire from Costco one year and 4 months then I had a flat tire then I went to repair but they told me I have to pay a $60 I said okay and I paid a $60. Then I have another flat tire and they told me I have to pay $79 I didn't drive my car that much this car just to take the...

Costco Wholesale Corporation / lennox cool & heat system

sungcouple on Jan 9, 2018
We got a new heating, cooling system through Costco -Lennox & Sobieski. As soon as we installed, it brought so many problems and at the moment there is a heating problem so we have no heat in this cold weather. It has been very recently installed and the workers have not reached back to u...

Costco Wholesale Corporation / bed sheet cover product

Ayman23 on Jan 9, 2018
I got a huge problem and really frustrated! I bought a bed sheet cover for $15 really nice. The only problem is I have been itching and my skin developed Psoriasis. I've been going crazy thinking how is this happening. I bought this product a month ago and just realized yesterday it has to...

Costco Wholesale Corporation / food court pizza

mary frascella cheatham on Jan 9, 2018
I am writing this e-mail regarding a pizza that I ordered at Costco Culver City on Sat. 1/6/18. I was very dissatisfied, I ordered a 1/2 pepperoni and 1/2 sausage, when I got home the pizza was completely overcooked and very dry, it appeared to me that they had a cooked cheese pizza and...

Costco Wholesale Corporation / kirkland signature dog biscuits

BethAnn Weaver on Jan 9, 2018
Costco, January 8, 2018 at bedtime, I provided both of my dogs with a Kirkland Signature Dog Biscuit. When I let them out of their crates this morning one of my dogs had thrown up. I cleaned out the crate and there were a few portions of the biscuit in the throw up which had a solid thin...

Costco Wholesale Corporation / brussels sprouts are inedible, all full of holes from bugs

Jjlee91 on Jan 8, 2018
I purchased brussels sprouts from costco as usual, and this time the whole bag was full of inedible ones. Not a single one was good to eat. They were all full of holes and dirt, even some little dead bugs in it. I couldnt find any single one to eat. Costco doesnt have email to complain...

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