Cost Cutters reviews and complaints 1
View all 97 complaintsCost Cutters - appointments
I called this morning at 10:00 am to make an appointment for a haircut with a specific individual. Much to my surprise I was told no appointments could be made unless it was for a permanent or hair color. I come from Ohio and spend a great deal of time in Idaho. I have gone to this individual for over 1 1/2 years. I was senior management of a corporation dealing in trusts, estates, and investment management --- if this type of business was handled with a come and hopefully we will serve you, there would be no business. It was difficult for me to be emphatic about my time and making certain that the person I wished to work on my hair would take me at a given time. I hope this company realizes the importance of appointments being made with specific hairdressers.
The complaint has been investigated and resolved to the customer’s satisfaction.
We have received your comment. Thank you!