Cost Cutters reviews and complaints 1
View all 96 complaintsCost Cutters - Horrible experience
I attended the Cost Cutters in Buda, TX (HEB shopping center) on Saturday March 11, 2023. I believe I was the only customer there at the time. The other customers had just finished up and were leaving. I asked for a hair cut. The stylist said she needed to wash my hair. I asked if I could get my hair cut dry. She rudely said she could not. Then two other stylists chimed in and said that they had never heard of any stylist cut hair dry. I then asked if the stylist assigned to me could spray my hair wet instead. She rudely told me no again and said that she needed to wash my hair. I told her that I didn't want my hair washed. She asked me if I wanted someone else to cut my hair. I asked the other stylists if they wanted to cut my hair and they ignored me. I started to get out of my seat and walk out. They were irritated with me for changing my mind and not wanting my hair cut anymore. I decided that I didn't want to do business with them.
I think that their behavior was extremely unprofessional and to the point of bullying. They were pressuring me into getting my hair washed. I'm guessing for a bigger tip. I am so glad I didn't go through with it.
I need to report this because their behavior is not okay.
Desired outcome: I would like a response and to be able to write my review through Google. For some reason, I can't leave a review for this particular location. People need to know about their unprofessionalism.
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