Complete Savings / Complete Save

I want to complain about WLT complete save they are taking £15 out for the last 2 months I didn't sign up for nothing i an not getting any customer service off them so why does it give them the right to take money from my account please can you help I have noticed a lot of people have complained about this company should I go to my bank and try to get this resolved and my money back what would you're advice be many thanks Russell Birch

Money taken out of my bank account un authorized £15 in aug and another £15 today.. Why have you taken money out of my account... This is fraud and will be reported if money is not put back into my account... Will contact police and ban about this

I have never signed up to this. Never completed an application form. I have cancelled this already and still your taking £15 a month on my credit card. Put a stop to this and refund my 2 months of payment. £30. I'm a single parent with serious health issues and I can't afford this but I never signed up to it in the first place. I will take this to tribunal if I have to

Iv never seen this company before but yet they have taken £15 out my bank account.

I assume from getting cash back on a train journey which I don't remember even doing - and I need you to cancel the account and I feel I'm entitled to some money. I am a struggling student and anything anyone can do to help would be so appreciated as I really cannot afford to lose this money. I did not intend to sign up for your service and your terms were not made clear. I didn't even give you my bank details so I don't know how you could be charging me £15 a month. Please get this resolved as I really can't lose this money. Thank you

Upon looking at my bank account this morning, it appears I have had £15.99 taken from my account yet I haven't signed up to anything. Please can this be resolved. I don't recognise the address and nor is this a direct debit as morning has been taken from my account from this company beforehand. How can I retrieve the money back and can you stop this from happening in the future.

On the 21st September I was seeing that £15 has been taken out of my account by WLY COMPLETE SAVINGS I would like to have a refund full money back !
I was unaware of this appearing until I came hoke from work later today I find this very unusual transaction as I have acc lost my wallet and tryn to find it so there is no way that I have been able to use it

You took £15 off me and I did not authorise this transaction. My name is M A Bowes. I would like this money refunded and no other money taken out of my account. As this money is pending my bank cannot do anything about it but when you take the money the bank will step in. So please put my money back into my account and do not take anymore out as I have not signed up for this.

I have been charged £15 per month from this company without my permission on or around the 20th of the month quite a few transactions have come out right now I can see from June but believe it could be more. I am looking into my statements. I have never signed up to any subscription with this company and I need my money back. I didn't even notice this coming from my bank as it's a small transaction until today

I am complaining about a fraud from the company listed above as I innocently tried to find a discount code to get money off my online food shop and the website I clicked on told me I would get money off of my food shop but instead they took £15 out of my bank account and I would like a refund asap please due to the current circumstances meaning money is very tight.

i just went to check how much money was in my account and it said there was £15 taken away from the WLY.completesav thing. i have recently bought things from an online shop SHEIN and SHPOCK but that's it. my dad said i should be careful and i have been, i haven't put my card details into anything else i don't think.i'm only 13 and don't know why this is happening! please help and i want a refund! :(

Wly*complete savings have taken £15 from my bank and a following £15 is pending for them I am fuming about this as this is fraud I want my money back now, I am absolutely fuming as it is leaving me very short for bills and other necessities that I need, this is disgusting behaviour let alone infuriating to fine when looking at your bank statements.

Hi am am just wondering if u can help me I called my bank this morning as £15 pound were taken out of my bank this morning pending from ur company I do not understand why as I have never Heard if ur company befire and that money was towards my daughters food and now I have nothing in my bank so if I could have a refund that would be Great please many thanks x

I awoke today to a text saying I have gone into my overdraft, obviously confused because this card isn't used for snitching over than emergency reasons I am completely baffled and furious that a company that o have never heard of has my details and has taken 15 pound from my account. I will be contacting my bank however i am still completely unsure of how this fraudulent site got my details to begin with and would like them to get rid of the details now.

WLY have taken the £15 from my account without me even knowing I have the account. I have never received any emails from them saying I have an account. If I had I would have cancelled right away! I spoke to a gentleman over the phone and he said I would be refunded but when I got my email regarding cancellation it shows I will not be refunded. This is just not acceptable! If we click on the link but don't give card details they shouldn't have access to our accounts! I have never received any information from this company until I contacted them myself so how would I even use there so called benefits!
£15 to some people isn't a lot but to me it is and I need every penny back!

Money has been taken from my account today £15 I have not signed up for anything I am only 17 years old, I need a refund will be going to the police and the bank if I do not receive a refund within 48 hours I have evidence that money has been taken from my account this has really upset me as any money I get I work so hard for this is fraud and I demand a refund

Money took without authorisation plz cancel and refund payment

This is my account you have been taking it for months ! I would like full refund of all my money you have taken ASAP !

I have been noticing that payments have been coming out of my bank that I haven't authorised and would like a refund of all the payments that have come out of my bank as I have never heard of complete save before and I haven't authorised this company to take money out of my account. I hope you can help me and issue me a refund of all the payments that have been made to this company without my authorisation

WLY complete save have fraudulently taken money from my bank account for the last 2 months totalling £30. I do shop online but I never sign up to money saving schemes as I think they are a waste of time and I have certainly not signed up to Complete save.
I am furious that this company has somehow obtained my details and I am thankful that I found it with only 2 payments taken as it is a relatively small amount £15 it could have gone unnoticed for longer. I have contacted my bank so no further monies can be taken. My bank has informed me that if I do not get a satisfactory resolution that they will take up an investigation.
I would like the money returned to me and an investigation as to how they obtained my details.
Madeleine Kent