Menu
Complete Savings / Complete Save Customer Service Phone, Email, Contacts

Complete Savings / Complete Save
reviews and complaints

Complete Savings / Complete Save's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.completesavings.co.uk/frequently-asked-questions
www.completesavings.co.uk/frequently-asked-questions

Learn how the rating is calculated

3.4 1726 Complaints
Claimed
Complete Savings / Complete Save has claimed their business profile
Write a review File a complaint

Complete Savings / Complete Save complaints 1726

ComplaintsBoard
C
7:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Taking money without my consent

There was payments coming out of my account of £15 for 4 months, I have blocked this with my bank now but I did not knowingly consent, I would like I full refund as i am a student I do not have spare money that people can just take, this is an inconsiderate way for company's to scam people for money, I will launching an investigation if I do not get a full refund.

Desired outcome: Full refund of £60

Read full review of Complete Savings / Complete Save
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
4:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Money from my account.

Please refund the money to my account not sure why this has been withdrawn in the first place.

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
12:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Money back and then to cancel whatever they are.

I havnt signed up to anything however if I have money in my bank it takes £15 out and it did it a year ago so I use my savings account however I forgot they did this.

Read full review of Complete Savings / Complete Save
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
1:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Taking money from my account

You have taken money from my account today, 15 pounds without my consent. I want it returned today or I will take this further!

I don't have a lot of money as it is, and I did not give you any permission to take money from my account. So I want it returned or I will take this to the fraud department

Desired outcome: Money returned

Read full review of Complete Savings / Complete Save
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
G
11:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Complete Savings / Complete Save want a refund!

only just realised today that £15 been going out of my account for months now and it's from this not only is it happening to me but loads other people, i never signed up for this so would like a refund as well!

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
D
3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save WLY complete savings

I don't understand why you have took this money from my account I did not sign for this, my direct debits are going to be short this month this has caused a lot of hassle would like my money returned please I don't give out my details and have never heard of this company until I checked my account today, I would like it returned so that I can pay my bills

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
V
1:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Unauthorised taking money from my personal account

I have recently noticed payments coming out my personal bank account to this complete save company. I have never heard of this company and upon googling it I see this has been common practice for them. I am shocked at how they could access my details and have got away with this for so long. After checking back I noticed a pattern of payments coming out around the 5the of every month right back to August 2020 at £15 per month. That's 10 unauthorised payments taken from my account with me noticing. I would be grateful for any help or advice as to how I could get my money back and remove my details from the system?

I look forward to hearing from you regarding this disappointing matter.

Many Thanks

Vicki Graham

[protected]@gmail.com

Desired outcome: Refund/ details removed / shut down of company for illegally taking money

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
12:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Unauthorised credit card charges

I have had two payments of £15 taken from my account on the 2nd of the month starting from April 2021. This is completely unauthorised and I have no idea how this company has my details because I have not signed up to anything provided by this website, nor have I even seen their name before. The only satisfactory outcome would be me receiving £30 back from this company or them providing evidence of me signing up to their plan which they will not be able to do so.

Desired outcome: £30 refund

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
8:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save The £15 monthly charge for something I am not using

I would like all monies you have taken for a service I have never used or received any benefits from returned to myself ASAP, when was this set up and how long have I been paying you this money for ?
What are the so called benefits you claim I am getting from these £15 monthly charges ?
Who are some of the 650 you claim I am benefiting from by paying this ridiculous payment?
Please advise at your earliest convenience.

Desired outcome: Full refund

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
12:47 am EST

Complete Savings / Complete Save £15 is being taken from my account each month without my consent

£15 is being taken from my account each month without my consent, £15 being taken from my account for nothing that benefits me i want my money back

Desired outcome: Refund me

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
S
12:03 am EST

Complete Savings / Complete Save Debit from bank account

I see £ 15.00 has been taken from my bank account today for which I have NEVER signed up for, & see from looking on line this seems to be a scam going on to take money monthly from bank accounts !
Please confirm by return that this amount will be refunded & no further unauthorised payments will be taken
Sheila Thomas

Desired outcome: Refund & no further debits

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
G
12:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Taking money out my account when I haven’t signed up to this

I have never head of your site before neither have I ever been on this, I've had £15 automatically taken out of my account which I am very unhappy about as I have never used this service nor will I be using in the future. I am baffled to how I've ‘signed up for this' I haven't given you the authorisation to take this money from my account I would be great full if you could refund me and cancel my subscription as I will never be using what I have payed for.

Desired outcome: Refund

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
12:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Complete Savings / Complete Save Money being taken from account each month

Hi. I would like to cancel this subscription on £15 being taken from my bank account each month. Thank you

Desired outcome: Cancelled membership

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
H
5:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save The fact we are getting £15 taken a month when we have not authorised it

Want this cash refunded as it is being taken fraudulently

Desired outcome: I want a refund

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
6:58 am EDT

Complete Savings / Complete Save WLY complete savings

Money has been deducted from my account without authorisation
£15 per month.I would like the money refunded to my account.

Desired outcome: Money refunded to my account

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
E
2:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Complete savings

I have just going through bank statements for the last four months and seen you have been taking £15 a month from my account!

I noticed the name of your website and recognised the website, so googled it and realised I've been on here before and said that the website would SAVE me money not taking money from me every month!

if someone would like to end this and possibly refund me for the past 4 months would be fantastic.
my emails Ellie.[protected]@hotmail.co.uk
thank you

Desired outcome: to be refunded

Read full review of Complete Savings / Complete Save
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
4:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save complete savings

every month
exactly £15 taken from my bank account every month without any warning.

Desired outcome: to be refunded

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
10:12 am EDT

Complete Savings / Complete Save Wly.completesave.

They have taken £15 from my bank account without my knowledge authority or permission I would like that amount returned immediately. What more can I say I have no wish to give my bank details on here until I speak to someone. Because I wonder how this company WLY.complete save up the money off me

Desired outcome: Return the money to me ASAP

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
C
12:13 pm EST

Complete Savings / Complete Save Complete savings

You have taken £15 from my account I have not signed to any of this can you please put this into my account. Thankyou

Read full review of Complete Savings / Complete Save
Hide full review
ComplaintsBoard
H
2:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Complete Savings / Complete Save has left an official reply on this complaint.

Complete Savings / Complete Save Taking money without authorisation

I would like my money back asap due to you taking my money without authorisation. 4 payments of £15 have been taken from January which is unlawful. I have noticed there are two of you company's which is doing this to people like myself and which it needs to stop! Please get in touch with to resolve this matter. Email or phone call ASAP please. I want every penny back.

Desired outcome: Refund

Read full review of Complete Savings / Complete Save
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Overview of Complete Savings / Complete Save complaint handling

Complete Savings / Complete Save reviews first appeared on Complaints Board on May 10, 2009. The latest review Money being taken out of my bank without any supervision was posted on Mar 22, 2024. The latest complaint Money being taken out of my bank without any supervision was resolved on Mar 22, 2024. Complete Savings / Complete Save has an average consumer rating of 3 stars from 1726 reviews. Complete Savings / Complete Save has resolved 1051 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.6
12526 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Complete Savings / Complete Save contacts

  2. Complete Savings / Complete Save phone numbers
    800 389 6960
    800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 5 5 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 3 3 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number
  3. Complete Savings / Complete Save emails
  4. Complete Savings / Complete Save address
    Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
  5. Complete Savings / Complete Save social media
Complete Savings / Complete Save Category
Complete Savings / Complete Save is related to the Web Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.