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Zenni Optical / Wrong Color

1 CA, United States Review updated:

Ordered glasses from Zenni Optical. Price was good and shipping was OK. Problem was color. Ordered silver framed glasses with acetate temples. Temple color was not specified but appeared black. Glasses arrived and they are a greyish purple color.
Called customer service. Rep agreed that the online photo appeared black but could not help.
I would never order purple glasses and am very disappointed.

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Comments

  • Ms
      25th of Apr, 2009
    0 Votes

    Well I have been ordering from them for 3 years now. I order for me and my daughter and I have always been very satisfied. I have ordered other things on line, from other sites and it did not look like the pic. Perhaps it is just what it is that anything we see online can look different under our light.

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