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Your Savings Club review: Charged my account. Fraud 252

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10:41 am EDT
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AP9 Your Savings Club and AP9 Credit Diagnosis is a Fraudulent Scam, I believe to be related to Free Credit Report.com, which is also a complete scam.
In 2008 I signed-up on-line for my Free Credit Report, a combination of the three largest credit reporting companies. What is hidden in the fine print on the on-line "agreement" is that with the "free" credit report you are signing-up for their monthly service at a cost of $14.95 per month, automatically charged to your credit card, the information obtained from your credit report process. Most people do not recognize or realize the monthly charge to your account. Attempting to have the charges removed is an exercise in futility, with complete ping-ponging combined with lies. Although I was assured the charges would be reversed, they never were. Search the web under "Free Credit Report.com" for how to proceed and what to expect, as there is much helpful info posted by scam victims, much like this.
As for this "your Savings Club" scam, in addition to canceling the account I never applied for, using their convenient auto canceling process (prepared for the onslaught of cancellations), I also talked to reps to determine how they obtained my credit card account to charge these bogus charges. Even talking to a supervisor, they said had absolutely no information about my account. They asked if I was two other people they showed for me, but could not associate me with any other information, such as actual name, billing zip, phone number, transaction ref number, etc. However, they were somehow able to charge to my credit card, which they could not explain.
I asked if they were associated with Free Credit Report.com, and in a round about manner said they were, which leads me to believe this is how they obtained my account number. Both these companies are a complete fraudulent scam, should be reported to authorities, and should be forced out of biz. Bottom line is Do Not deal with either of these companies at all - especially Free Credit Report.

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The complaint has been investigated and resolved to the customer’s satisfaction.

252 comments
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Annia
11200 SW 8th st, US
Aug 07, 2009 1:50 pm EDT

I have the same problem and I think that I will have to change my account number.

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Trejo
McMinnville, US
Jun 19, 2009 8:30 pm EDT

I having the same problem. They have been charging me since Aug. of 2008. When I call the number I get an automated system. I have cancelled many of times sine then and am still being billed. This month (6-09) on my bill it stated clubsave with a different number but when I called it, it was the same automated system with yoursavings on it. I would like my money back. How can I get it?

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Kevin Shashack
Edwardsville , US
Jun 08, 2009 11:50 am EDT

I csnot believe it I have been scammed! This company is bogus but fortunatly I have a capitol one visa and I have disputed the charges. Go suck an egg yoursavingsclub Visa will make sure you don't get paid!

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demetria johnson
little rock, US
May 20, 2009 9:01 pm EDT

i am a current victim of your savings club i need to find out how this happened all i did was get a free credit report.

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Darvell Jackson
Irving, US
May 06, 2009 2:42 pm EDT

i too have run into the same issue... their is a p.o. box listed at the bottom of their web site/ and an automated 877 number both are useless in an effort to contact a live person... even though the amount is small ( a dollar here a dollar there ) I cannot believe that a business is allowed to operate like this. essentially making money off of other folks credit/debit cards. they are definately lucky they are not headquartered in Texas. cancel your card and move on ... that's what I did.

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Pat
Lees Summit, US
May 04, 2009 10:36 am EDT

I too have been charged 1.00 a month and this has been going on for a couple of years. I know for a fact that it was free credit report.com because I called the number for my savings club [protected] and immediately the rep on the phone had confirmed that. I never authorized this but maybe in the terms and conditions that we all agree to and actually never read it was stated there. I tried to cancel over the automated phone last month and even gave me a cancellation number and continued to get charged this month 1.00 again. The rep has guaranteed me that I would no longer be billed and gave me a new conf. # She said that she never showed that I called to cancel. The automated line stinks I would recommend calling the number I listed above in this blog. Best of luck to all of you who have been scammed like me!

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John
Malden, US
Apr 24, 2009 2:59 pm EDT

PHARMACY GOLD CARD "COMPANY" IS CHARGING TO MY CHECKING ACCOUNT $1 EVERY MONTH. THERE IS NO WAY I CAN STOP IT. I HAVE CALLED FEW TIMES AND THERE IS NO WAY TO SPEAK WITH A REP.> CAN SOMEBODY HELP ME WITH THIS?

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Murray O'Neil
West Linn, US
Jul 20, 2016 6:26 am EDT

This company is a complete Fraud! they have been billing my account for months / years and I have tried to cancel the service as outlined in the phone instruction at [protected]. I even tried to close my CC account. Even after doing so. The CC Company has allowed another charge to come through on a new account of which I do not have a CC for or the Account number.

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ronnie
Philadelphia, US
Mar 31, 2009 2:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

These clowns are deducting $1.00 a month, I did not authorize. I want it back!

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ronnie
Philadelphia, US
Mar 31, 2009 2:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

SCAM ARTISTS!

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Melany
, US
Mar 27, 2009 10:41 am EDT

I had the same issue with my debit account. I saw charges for shopper discount and reservations rewards. Both transactions were for $12 each. I called [protected] and explained to them that I did not authorize these transactions and wanted them reversed. He stated that his company didn't have even number amounts and usually ended in .99 or .99. I then told him that YOURSAVINGSCLUB.COM is owned by ADAPTIVE MARKETING LLC. and that his company was responsible for the transactions. He stated that he only saw a trans for $1 and would refund it. after that he transfered me to his manager so it could look into it. She then told me that they didn't see any charges and that i would have to fax my statement over to the complaint department. that fax number is [protected] (just so you's will have that info also)

all in all... i got a big dollar refund and nothing done with the other 2 transactions of 12 each... back to the drawing board.

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lrpjak
Princeton, US
Mar 18, 2009 7:42 am EDT

I got a number with REAL LIVE PEOPLE answering the phone. Call them **** [protected] ****

I also got my money refunded and my fraudulent membership cancelled.

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Jim Conklin
LBC, US
Mar 18, 2009 7:22 am EDT

They have done it to two of my accounts and I have had one cancelled but new charges have just shown up on another account. I have not ever actually talk to someone always has been a recorded voice computer.

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Jimmie Swofford
Center Point, US
Mar 06, 2009 10:36 am EST

How the heck do we get this scam of a membership thing cancelled.? I guess I could just file a fraud alert against the company through our credit card company.

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LUCILLE GEMME
West Suffield, US
Mar 05, 2009 2:58 pm EST

PLEASE PUT ALL MONIES THEY TOOK OUT OF MY ACCOUNT AND REINBURSE ALL OF IT IMMEDIATELY OR ELSE YOU WILL ANSWER TO THE LAW.MY NAME IS LUCILLE GEMME AND MY ADDRESS IS POBOX 237 OR MOUNTAIN ROAD WEST SUFFIELD CONN..06093 PLEASE EMAIL ME THAT YOU REINBURSED MY 69.99 DOLLARS FOR 2 MONTHS AND $1.98. THANK YOU MY PHONE NUMBER IS [protected]

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Shelly-Ann
Sunrise, US
Feb 26, 2009 3:58 pm EST

i just had the same problem they had all my info and i dont know how they got it. the only place that had my info was free credit report too. should i change my card info?

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TexasBabeGirl
Houston, US
Feb 25, 2009 4:05 pm EST

Used to work for them in Houston(US 59 & Fondren). It was a total scam so I quit. We were trained for something else and when we hit the floor it was massive people asking what why and how?
Everthing you order from informercials to online purchases read fine print they are in there somewhere. Always check with your bank after you make these kinds of purchases. There will always be a 1$ processing fee and if you have that on your statement anywhere from 1-3 days after your purchase call the 1800 number supplied by bank for that 1$ charge and cancel. Demand a refund and they will give it to you also good to throw some my lawyer will be suing you b/c I did not knowling authorize this on my card I just bought ... and that was all., you then be transferred to a $$refund$$ rep.

There scam motto is: If they don't ask don't tell(as in they have been charging you for months and you just caught on to it now, only receive a refund for this month only). Always ask how long have you been charging me? (they reply) You say ok, go ahead and cancel me and transfer me to someone who can get my entire refund back within 2-3 business days.

I'm in a way glad I worked there for 3 weeks(2 weeks training) it taught me about this scamming company based in Canada.

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Teresa
Carmel, US
Feb 08, 2009 10:08 am EST

How can this keep happening? I have no idea what this company is and how I was signed up for it. Does anyone know how to get in touch with them? I have an address with PO Box 5152 Des Plaines, IL and have sent a letter. I want all my money returned to my account as I am sure everyone does. We should band together to get something done.

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Teresa
Carmel, US
Feb 08, 2009 10:00 am EST

I have been trying to get someone on the phone as well. I have no idea how I was signed up. I have requested numerous times via reply email for someone to contact me. I have no idea how long this has gone on.

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kmanx
, US
Feb 07, 2009 7:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

okay, I think I just cancelled this. I went back to my email and found a message they sent. The website is www.yoursavingsclub.com. The email message I received had a link that took me to my account on their website. I did not need to log in. I clicked on one of the customer service links and was taken to a screen where I could cancell my membership. A screen appears with cancel membership confirmation number. They say they will send a confirmation email too. Let's see if it works.

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kmanx
, US
Feb 07, 2009 6:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

The notation that appears on my statements is AP9*YOURSAVINGSC. There is no number, no nothing. $1 day from x number of accounts across the nation. I am sure these people are making a killing.

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jackie johnson
, US
Jan 29, 2009 11:21 am EST

I have also been charged a $1.00 a month, I ve tried to cancel with the number that is listed on the credit card and also have had no luck canceling this. What is a correct number to call to get this off my account?

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Holly
Oak Harbor, US
Jan 03, 2009 3:13 pm EST

If he does let me know I will join you and it sounds like alot of others will too. I also found this company on ripoff web page alot of of complaints...

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Reid Cherry
,
Dec 03, 2008 12:08 pm EST

please make sure there is no more charging of this fee against my card

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Cathy from TN
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Nov 26, 2008 2:57 pm EST

I also had this happen to me, it isn't even worth it to shop on line for things any more. I for one have cancelled my cards and will be very cautious with any internet charges going on my new cards. I want my $ back also, anyway you slice it, it's stealing from the consumer. Shame on this company!

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Joseph L Wrigley
,
Nov 24, 2008 4:07 pm EST

Same B.S. with my Discover card every month. What kind of &^%$#@ organization or business doesn't even give you a humane voice to talk to. To top it off they don't even give you any kink of reference number for canceling with them. I also just changed my account with Discover. SCEW THEM!

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Regina
,
Nov 22, 2008 11:02 am EST

please help . i am trying to call lthem but no one there only voice lol how can i take my self of this club, i do not know how they got my credit card!

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carey richmond
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Nov 20, 2008 4:29 pm EST

Please cancel this. I'm not for sure why you were taking money out of my account. I have also notified my bank as well.

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Jack Bradbury
,
Nov 17, 2008 5:32 pm EST

I also have been charged for who knows how many months ($1.00 per mo.) - I never authorized or used the account.

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crystal
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Nov 14, 2008 8:38 am EST

Give this phone number a call [protected]! This will actually connect you with a live person who is employed with Credit Diagnosis which is linked with Your Savings Club. Hopefully this will help you all in canceling this bogus scam. Good luck :)

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crystal
,
Nov 14, 2008 8:23 am EST

I am another victim of Your Savings Club debiting a dollar per month from my bank account. Yes, I agree with the other comments that this company is very difficult to get anywhere with. I was wondering if anyone has had any type of success in canceling this service and how they went about it?

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Donna Mccoy
,
Nov 13, 2008 9:22 am EST

They are doing the same thing to me. When i have tried to call I come to complete dead ends and cannot get to a humasn being to see who authorized this.
Donna Mccoy

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harriet haelwy
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Nov 11, 2008 10:52 am EST

i want to cancel this as i never wanted it to start with i have tried to cll the phone number but no person will answer please cancil this for me i have tried several times if you do not cancel this and replace my money all of it back to my checking account now i will file a fraud complaint againet you

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James F. Jones
,
Nov 08, 2008 1:49 pm EST

If a full return of all funds to my account does not show up on my statement of November 30th, I will notify you now that the
New Attorney General will be receiving my notice along with all of those stated on this web site so that a federal warrant can be placed against anyone connected to your organization. I am also notifying U.S. Banks that they can easily be held by process of a secondary law suit for all of the funds unauthorized by myself and all of the others involved. I want a reply to this e-mail no later than November 10th 2008.

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elmer lozano
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Nov 07, 2008 5:47 am EST

this company took 1 dollar my account
i don't know who they are i ...close my acount i am happy becouse they did't take lotmoney ... just 1 dollar they are crazy people just for one dollar they will be on trouble ...

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william ramaley
,
Nov 04, 2008 12:15 pm EST

I do not recall signing up for this service, I tried to cancil but could not do to not haveing member number refund to my credit card and please Cancil. William Ramaley Phone
[protected]

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Kimmy
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Nov 04, 2008 11:55 am EST

I just got billed from these people to and and i have no idea nor have i ever authorized any transaction they are billing me for. I don't even konw who the heck these people are. I am reporting this to Federal Trade Commision

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Giana
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Oct 29, 2008 12:20 pm EDT

You ### think you can take me to the cleaners. I'm only 20 years old and have a checking account for my first time, how could anyone do this to a person?! You've taken out $1.00 here and there EVERY MONTH! Now my account is overdrawn over $200.00 dollars because you took $1.00 out and ###ed me over. I'm thinking about taking legal actions. You need to refund me my $1.00 plus $35.00 for an overdraft charge or I'll be seeing you in court!

Please e-mail me at GianaES@Hotmail.com to discuss your options.

Or else we'll see who has the last laugh, ###.

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philip kramer
,
Oct 17, 2008 12:06 pm EDT

I would like to cancel my membership, however I cannot find my ID# could someone please assist me with my cancelation.

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kimberly shelby
,
Oct 13, 2008 4:26 pm EDT

you toke some money off my account what is my routing number

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