Free Credit Report
reviews & complaints

HOW CAN THIS BE FREE IF YOU PEOPLE ARE CHARGING ME MONTHLY. TAKE ME OFF YOUR LIST PLEASE and restore the charges that have been taken from me PLEASE!

That "Contact us" link in the middle of their website sure is hard to find, lol.

Call Us
Contact us toll-free at [protected].
For your convenience, our Call Center is open:
Monday-Friday from 6 a.m. to 6 p.m.,
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The same thing happened to us via my husband's debit card. We are sure he never obtained a credit report online, or any other way for that matter. When I called, they would not talk to me, of course, as I am not the card holder. When he called, they said the charges would be refunded within 7-10 days. They also said that a person with the initials AD had used his card to sign up, but they cannot give my husband that person's actual information due to privacy issues. Hello?! I don't know where the scams start anymore--with the elusive "AD" or with the companies themselves. We relate this to happening when he had called to order something else and then several recurring charges started appearing on our account. Things like, DVDs, Food cards, "HOME"-which we have never figured out to this day what we were supposed to even get for that. There are all of these call center type of places that take calls and orders for hundreds of products. One of these kind operators told me that she suspected the operator just started checking boxes for several of the items they sell in order to boost his/her sales. It took about two hours on the phone to get all of these removed and credited. Use caution and listen to EXACTLY what they say when cancelling. They have very creative scripts they use and count on the person to only hear the "will be cancelled" part. Most of them tried to "give" me an closing deal or something typically for more than what they had already charged me. Some even got annoyed with me I questioned them or interrupted to tell them NO, no more charges. Then the Experian charges started appearing. We have cancelled it and I'll see how long it takes to come through. So, my point is, beware ANY place you are calling or accessing online. Use only reputable companies with whom you are already familiar. Maybe we should all go back to using CASH! We would probably spend a lot less, too. I also recommend that if charges are not refunded or continue, get a new card with a new number.

I am currently going through the same issue with them. I went to their website to sign up for a free report and have been continuously billed for reports that I did not order. Their customer service rep basically called me a liar and said I would have to file credit card fraud charges. What was your outcome?

they are ### and owned by coverdell out of quebec if its the same ripoff as ours, go back to the add and see if its routed through privacy protection plus, if so they also sign you up for savind mart or one of there other twenty ripoffs companys at 29.95 a month.who the heck needs a credit check every month.ppp [protected]...they paid back 11monthesx2/29.95 when thretened with 60 minutes, w5, bbb, credit card fraud department, dont give up as they will cave

They are total ###.

Same thing happened to me. I went to my bank as calling them is useless. They canceled my debit card and issued me a new one, crediting me the money back (2 transactions within 2 days of the same amount as you) I have Bank of America.

They got me too, I have disputed the charge. They are no different than Nigerian Scammers. This is a joke, they need to be put out of business. Pro Flowers does this shady practice with some third party Esaver scam company. You'll rack up charges you never even knew about until you check your statement.

They did this to us! Just file fraud with your bank and give them all details...call and cancel your membership at credit report, even though you did not join they will say you did. The bank has reimbursed us and is fighting the credit companies...4 diff ones! They said we authorized it online using our email as confirmation...funny thing is the letter they sent us had one letter wrong in my email address...so that way I can fight it saying that is not my email

The same thing happened to me. I just called [protected] and J.R. at Experian said they can cancel it, but they will not refund the $14.95 I was charged for the first month. I did NOT order this. I thought I was paying $1 for a one time report that showed my credit score, but instead it was a trial for a $14.95/month service. I never even got to see my credit score, so now I'm worried I have been a victim of identity theft.

here is the info to contact them!

Experian Consumer DirectAddress:‎
18500 Von Karman Ave # 900
Irvine, CA [protected]

[protected]
consumerinfo.com‎
‎

i had the same problem i was able to contact them [protected] i kept a old e mail they sent me and provided my membership # and the last 4 # of my ssn and i got the name and id# of the agent after he stated they would send me a conformation # in 24hrs hope this helps

The exact same thing has happened to us... My husband went on the free credit report website to look up our credit about 7 months ago and every month since then we have been getting a $14.95 monthly fee automatically withdrawn from our checking account and my husband said he never gave authorization or signed up for a monthly program. I have trying to get this removed for several months but the e-mail address on our ckg statement is not recognized. Now I need to call the bank and see what they can do about blocking it... Just a reminder that people really have to be "VERY CAREFUL" with any thing that says it is "FREE" on the Internet..! ~ Anita & Joe from Pittsburgh, PA

They have charged my credit card for several months in the amount of $9.95. I have called my credit card company and they say I have to deal directly with MNI. I have called MNI telephone number given on my credit card billing, each time they answer, put me on hold and then cut me off. I have yet to talk to anyone.

Free credit report com keeps charging me 32$ and i only ordered a 10 one once

CHARGING $19.95 TO MY BANK ACCOUNT PER MONTH WANT IT STOPPED IMMEDIATELY

They've charging my credit card for several months for the amount of $9.95. my bank said that i need to contact them but they hang up on me!

Almost the exact same thing happened to me just recently. Signed up at FreeCreditReport.com to view my credit score and report, they did make it clear that it was 1.00, one-time charge. Don't let the "Free" part fool you. There is nothing free about it. Of course I was so naive to think that a company could ever make things CLEAR to you the specifics of this "Free Trial". It's absolutely ridiculous. Of course, making it so deceiving, makes it easy for them to make money. This is the LAST time that I get ripped off by a company like this, I'am extremely IRATE. Hidden charges are by far my biggest pet peeve. I was also charged 19.95 about 2 weeks or so after paying the original 1.00 $ to "view my report". In no way, shape, OR form was this EVER made CLEAR to me that I was going to be charged this amount, at any time. I think this is very, very, shady of company's to do, and it is not okay. I disputed it with my credit card company, but I'am yet to call freecreditreport.com because their offices seem to be closed at the moment, but I can just predict what they are going to say "you accepted to the terms and agreements...19.95 charge...blah blah blah" TOTAL [censor]. I'am not getting off the phone with them until they refund my money.

I agree this is what has happened to me! They keep billing me for the service I used once, and I am disputing the charges. What a scam1

I am getting charged for a $14.95 a month for Free Credit Report. I asked for it but it say free and I thought that it was a one time only and I don't want it every month and I don't get it every month and Iwant you to quit charging it to my card. I will not pay for it any more and I am going to call my card and tell then not to accept it any more. Please quit this.