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eCop! Police Supply Customer Service

1
Complaints18
Pending1
Resolved0

eCop USA Police Supply

1400 30th St STE A
Niceville
Florida
United States - 32578-2679

Customer Support Phone Numbers

+1 850 279 4870(Local & International) 13 13
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
SatClosed
SunClosed
Plus

eCop! Police Supply Complaints & Reviews

eCop! Police Supply / broken used item

Wi
Jun 10, 2019

I ordered a NEW LaserMax laser sight from these clowns and they sent me a USED/BROKEN one!!! The box was taped shut and the laser does not work. I was going to get another one until I read all of the complaints about them. Seller used items as new seems to be what they do! Called customer...

eCop! Police Supply / paid for fishing lures, I was sent a single nail.

Bo
Jun 25, 2018

I bought and paid for over 50 assorted fishing lures and pieces of fishing tackle from ecop! They sent me six little envelopes, each containing a single nail, I guess to weigh the package enough to make it through the automation. I haven't been able to contact a real human being to discu...

eCop! Police Supply / ecopusa

Le
Oct 19, 2017

Purchased an item on walmart.com being sold by ecop and on Oct 6 2017 USPS tracking says preshipment sent but item not received. So I call ecop not expecting anyone to answer but Lisa did who by the way is the most arrogant unprofessional person ever. She said their was nothing she could...

eCop! Police Supply / rage broadheads

Fr
Sep 29, 2017

I ordered rage mechanical broadheads and this company sent me practice heads! I even have a picture of the product and conformation and it is not what they sent me. Now I can't contact them at all. Been trying for 24 hours now and they don't answer. I researched this company and I see thi...

eCop! Police Supply / gunmaster 17- piece universal gun cleaning kit in a wooden presentation box

Jo
Sep 28, 2017

I ordered the Gun master 17 piece universal gun cleaning kit in a Wooden Presentation Box. This was to be a birthday gift for my Twin Grand-Sons. The price at Walmart was 4.95 for each kit. I ordered two(2) kits. What you sent me in the place of the two kits are Shot Gun Bore Brushes. This I do not want, I want the kits. Now what do you want to do?

eCop! Police Supply / ordered case pocket knives, received a cheap chinese made version

Co
Sep 21, 2017

Pocket Knives - ordered CASE brand, got some cheap Chinese brand. I ordered 2 white CASE (top quality made in America) Coal Miner memorial pocket knives and received 2 brown pocket knives from Steel Warrior brand, made in China. I ordered via the Walmart web site. I am NOT impressed, nor...

eCop! Police Supply / ordered a kershaw diy 8720, was sent an 8750.

Ka
Sep 15, 2017

Ordered this knife September 8, 2017, was sent a cheaper one the 8750. Have tried contacting this company, but they seem to be ignoring me. I would really like to get the knife I ordered Kershaw Shuffle DIY Compact Multifunction Pocket Knife (8720), 2.4 Inch 8Cr13MoV Steel Blade with Black...

eCop! Police Supply / I order online from walmart a denix classic m1873 fast draw 22-1501 single action revolver replica 10 1/2"

De
Aug 28, 2017

I did not realize it was a fake gun until I received it. So I tried to return it and just got back this email: Dear max, We received your return of the Denix Classic M1873 Fast Draw 22-1501 Single Action Revolver Replica 10 1/2". Unfortunately, we are not able to accept this item back for...

eCop! Police Supply / shipping error received wrong part, no reply from ecopusa

Do
Aug 16, 2017

ordered an item off of Walmart.com showing ecopusa as the Market Place Partner who would be shipping item. Received wrong Item tried contacting Copusa via email and by Phone, been three days and still no answer or reply. Contacted Walmart escalation Dept after investigating they offered me...

eCop! Police Supply / case knives

Kr
Aug 14, 2017

I ordered 20 knives off of Walmart.com it says case knives and shows a picture of them when they came in they wasn't case knives they was frost cutlery. I feel that this is fraud for advertising and sale stuff that was not the product advertise. I feel if you advertise or sale a product it should be the right one. I'm completely dissatisfied with this.

eCop! Police Supply / minn kota 1358805 terrova 55 trolling motor w/54" shaft

Lo
Jul 30, 2017

On July 5, 2017 I purchased on ebay, a new Minn Kota electric trolling motor, model 1358805, from ecop. The description was inline with what I was had been researching. The feature I was most interested in were the foot pedal, i-pilot, and spotlock. ecop's price was comparable and second...

eCop! Police Supply / smith and wesson 3001520 victory magazines

Cm
Feb 04, 2017

Ordered ""Pair of above items 1/15/2017---recvd (1) one 1/22/2017----waited week then mailed for info---told only 1 was incorrect---have printed out (9) pages of eBay ad----told they changed their deals and that ended it---asked for resolution and told to return item---asked for free...

eCopUSA.com / fireman's suspenders

Ta
Dec 06, 2016

I bought a pair of Fireman's Suspenders from ecopusa on Nov. 27th 2016 because the pic showed loops at the attachment points. Well, the loops turned out to be so small (intended I guess for rings on the belt) that no way could I thread the thinnest belt through the loops. Returned same and...

eCopUSA.com / front sight for walther p22

Jo
Sep 28, 2016

I tried to order this item on this web sight and it was not finalized. i did not finish my order, and they still debit my bank account three times for a higher amount of the item.The item was never shipped, but they still debited my account. I called them various times and the recording...

eCop! Police Supply / returned items, got no refund, and no communication replies

Va
Sep 24, 2016

I purchased two pistol magazines, and they were not as described or shown, so I requested a return through their site. I get approval, but no instructions for the return, no procedures or address to ship to. So I mailed them back to the same address they came from, with RA number on label...

eCopUSA.com / unethical behavior

Bo
Mar 10, 2016

ecopusa sells on eBay at ecop! Complaint after complaint after complaint abound about how they list items as new and sell them as used. Most of their business model involves listing every item (thousands) from RSR Group (www.rsrgroup.com) and marking the items up significantly. RSR Group...

eCopUSA.com / knife broke randomly and would not come to understanding

Hu
Aug 07, 2015

I bought a really nice Laguiole knife from this company and I had never spent so much on a pocket knife before. It was many months ago, and I contacted them a few months ago and we corresponded a few times and then they stopped replying to my emails. First, when my knife showed up, it...

eCopUSA.com / the seller ignores all communication with customers

Ta
Apr 01, 2014

I bought two knives from the website www.ecopusa.com. It was horrible experience, because the delivery was delayed by unknown reasons and the seller didn’t inform me about it. Also when the knives finally arrived, they looked like crap and it seemed that someone already used them. I...