Yoursavingsclub.comCredit card charge without authorization

M
This review was posted by
a verified customer
Verified customer
Review updated:

Yoursavingsclub.com charged my card monthly membership fees without my authorization. when I contacted them they stated that I had been refunded the amount and was credited back on 2/1/2008. as of today, 2/19/2008 I have not received a credit back from them. i tried to call them to speak to a service rep only to find out that it is an automated system and does not connect you to a rep. there is no option to speak to anyone, if you press zero it tells you that is not an option, and if you stay on the line too long it automatically tells you "good bye" and hangs up on you.

Responses

  • Ja
    jackie8890 Apr 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I had $ taken out of my credit card and never heard of this, with all the bad reviews I don't know how you did it but if the money isn't on my card I'm calling my lawyer for fraud here's my email [email protected] gmail.com, my card is already doing fraud charges so if I don't hear back in a week it's on

    0 Votes
  • Ch
    Chrishena Baker Dec 12, 2018

    You keep taking money out of my account and I did not sign up for this or anything else with you all please stop

    0 Votes
  • Ch
    Chrishena Baker Nov 06, 2018

    My name is Chrishena Baker and did not sign up for this and your company took $23.00 from my account and I dont know ehat this is so please call me ASASP [protected]

    0 Votes
  • Pa
    pam ouellette Apr 21, 2010

    please stop charging my account you have no right to do this, its cancelled as of today.[protected] please stop my charges now [protected] cell thanks pam

    0 Votes
  • Bu
    Bunny Rabbit Nov 03, 2009

    I got a live agent at the following number: [protected] on today, November 3. I was able to talk to a live agent, in which she provided her name and employee ID number.

    Retrieving this number was difficult, as I had to call Canada’s customer service to gain access to the number. The other numbers, just stagnated the process, because I did not have a membership number, and my phone number didn’t match their records, therefore, the automated system would simply hang-up. The number listed above should be included on the consumer’s bank statement, for contact purposes. Moreover, an investigation into these fraudulent practices is overdue. However, I was informed that the credit would show in 2-3 business days.

    PS: I just completed a similar process with Privacy Matters on October 30, 2009.

    Yvonne

    0 Votes
  • Cl
    Clarence E Ellis Jul 13, 2009

    wish to cancel my membership in your club. My club #[protected]; phone # [protected]

    0 Votes
  • Pl
    Plucked like a chicken Jun 27, 2009

    I went to Mylife to search for an old college roommate I had lost track of and was charged $50 plus another $1. The same month a $19.95 charge for AP9*Homesavings Mall and AP9*Savingspace, each, appeared on my card statement. The charges also appeared the following month and I called the credit card company, who seeming sympathetic, patched me through to someone I supposed was at the company responsible for those charges. I asked for a credit and canceled membership thinking that was the end of it. The following month (month 3 ) there was a credit for two $19.95 charges and two new charges of $19.95.

    I called the credit card company again, complained and was patched through to the supposed company. They said, indeed, my membership was canceled but was billed the same day and the credit was issued the following day. The credit card company said they could not help me dispute the charges despite my mentioning "scam" over and over, persisting that the dispute was between me and the "mystery company." It was my problem for clicking on something that I should not have clicked on.

    I canceled my credit card (which I had since 1969) and asked for a card with a new number. I called the telephone numbers by the AP9*... charges to ask for proof that I had signed up for their services. I was told there is no proof as I signed up on-line. Hah, how convenient.

    The moral of the story is that I have paid $139.80 to0 learn that there is no help at the credit card company and there is no resolution through the scamming company, whatever their proper legal name may be. So beware if you are inattentive, gullible or easily duped.

    Oh, and I didn't find my old roommate.

    0 Votes
  • Ed
    Ed E Jun 15, 2009

    To stop the charges on your account you should close any account that has unknown or unauthorized charges immediately. These crooks tried to charge my account $136.00 PER MONTH. As it turns out they have been charging my account $3.00 a month for 2 months before this happened.

    Shut down your account IMMEDIATELY!

    Have your cards re issued!

    Don't wait!

    Ed E.

    0 Votes
  • Se
    semoindian May 19, 2009

    You can contact these people at [protected]. They are www.privacymattersidentity.com. They are the owners of yoursavingsclub.com. They were able to cancel my account as well as refund me for the past 5 months they charged my account. It is a scam that happens when you cancel your credit report account, they do not ask you if you want to cancel the savings club that you are automatically signed up for when you sign up for the credit report. That is how they get away with it and stay in business. I hope this helps everyone.

    0 Votes
  • Co
    Confused Apr 02, 2009

    To all that are trying to contact Your savings club...Please try this number: [protected], I was able to speak with a live rep and will be refuning the money owed to me, and my bank will also refund the overdraft fees. The rep told me that this charge came from going online to pull my credit report, to be honest, I do not recall. But good luck!!

    0 Votes
  • Fs
    fsunole Jan 07, 2009

    I am on the phone with them now. the number to reach is: [protected]. Apparently when you sign up for the credit diagnosis, even if you cancel, they continue charging your acct $1/mo. Who knows how long this has been goin on for but I am getting to the bottom of it now. Amazing that even when you cancel, they continue to charge your account!!! with as many complaints as on this board, you would think that some agency is looking into their practices.

    0 Votes
  • Ja
    James Nov 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I finally got my money back!!! Yeah!!! 18 months of being stolen from. No more and this is what I did: I contacted the Better Business Bureau. I said I wanted the money back that they had stolen from me and after a month or two I just happened to look at my bank account and there were the 18 $1 credits from those scam artists.
    Yeah!!! I went through every thing everyone else did and this is what finally worked.

    0 Votes
  • Sa
    Sadie Kirkpatrick Whitehead Nov 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have not given authorization for this company to go into my bank account . ( Ap9*yoursavingsclub [protected] CT ).
    For the last few months they have been taken $1.oo a month out of my account. I want it stopped, and I want it stopped now. I am a senior citzen and I can't have anyone taking from me.Please stop this rip off. Fraud Fraud
    Thank you
    Sadie Kirkpatrick Whitehead

    0 Votes
  • Jo
    Jonathan Nov 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ran into this problem when I signed up for a free credit report back in February. Ever since I canceled my credit service in Feb of 2008 yoursavingsclub.com has been billing me $1.00 each month.

    They are owned by AdaptiveMarketing, LLC out of Omaha, NE

    CALL THIS NUMBER: [protected] and tell them you want to cancel your yoursavingsclub.com membership. The lady that I spoke with canceled it on the spot and refunded my credit card the 10 months they have been billing me.

    0 Votes
  • Ti
    Timothy Leahy Nov 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I've just call the # to cancel my account, then checked my card account and sure enough there were the $1.00 charged to my card so I closed the account right away. I let all of you know how it turns out.

    0 Votes
  • El
    elizabeth m. wolf Nov 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I AM A VICTIM OF THIS COMPANY SCAM AS WELL. THEY CHARGED MY CARD AND I DID NOT HAVE ANY IDEA WHO OR WHAT THEY WERE. I THINK I WILL TRY THE 946 NUMBER.
    I TRIED THE CANCELLATION AND AS YOU SAY I GOT AN AUTOMATED SYSTEM, BUT I THANK YOU FOR THE 946 NUMBER.

    0 Votes
  • Re
    RecessionPROOF Oct 13, 2008

    This is a ripoff, so report them to your bank and have bank do reversal and go after this company, you will waste your time on phone as they do not respond.

    RecessionProof-Business.com

    0 Votes
  • Ma
    Maria Martinez Oct 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    PLEASE, CANCEL THAT SUBCRIPTION THAT I NEVER AUTHORIZED AS SOON AS POSSIBLE. I WANT YOU TO CREDIT TO MY CREDIT CARD ALL FEES THAT HAS BEEN TAKING OFF MY CARD CREDIT CARD.

    0 Votes
  • Vi
    Vicki Gregory Oct 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    STOP STOP STOP STOP STOP STOP STOP STOP

    0 Votes
  • Vi
    Vicki Gregory Oct 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    CANCEL MY MEMBERSHIP AS OF TODAY AND DO NOT CHARGE ME ANY MORE FOR THIS MEMBERSHIP
    MEMBER [protected]

    0 Votes
  • Ca
    Caroline Rogers Oct 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This just started happening to me on 9/26/08. Currently I have four unauthorized AP9 transactions on my checking account. My bank has started legal processings thru their fraud department. I also contacted a lawyer, who has started a CLASS ACTION LAWSUIT & INVESTIGATION. Visit them here: http://www.abingtonip.com/classactions.html and then click on AP9. Write them an email & see what they can do for you.

    Being in the legal/criminal justice field myself as a parole officer, this makes me extremely annoyed.

    This supposed company called: YOURSAVINGSCLUB.COM is owned by ADAPTIVE MARKETING LLC. They have customer service at the number [protected]. The website for this mother company is: www.adaptivemarketing.com.

    I'm honestly not sure how YOURSAVINGSCLUB.COM got my debit card number. But as of right now, the card has been deactivated. The ONLY company that EVER had this number was BLOCKBUSTER VIDEO. My bank & I have come to the conclusion that it's them. So does my lawyer.

    If anyone wants to contact me, in regards to this. Email me: [email protected]

    Sincerely,

    Caroline P Rogers
    State of Colorado Probation & Parole
    of the 8th Judicial District
    Fort Collins, Colorado, USA

    0 Votes
  • Re
    REX P. DILLEE Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Is the number on the credit card bill the number for my membership?

    0 Votes
  • Gr
    gregcin85648 Sep 18, 2008

    I too have called to cancel my membership...I called the [protected] number, after pressing two, and telling them my membership ID number is says, YOUR MEMBERSHIP HAS BEEN CANCELED. But then I get my bill and again...I am still being charged $1 by this STUPID company! It seems like I should be able to speak to a REAL person and get a confirmation number to prove this account has been canceled.
    I guess the only thing to do is to cancel my card?!?!?!

    Frustrated in Rio Rico, AZ

    0 Votes
  • Ma
    Marilyn Sep 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was under the impression that this was free credit report, which I never did get, and AP9 is charging my credit card every month . I tried to get a hold of a live person to get them to stop charging my card, 2 accounts for the same thing, and a recording would ask for my account number, which I don't have one, then would says goodbye and hang up on you . I don't want AP9, PERIOD

    0 Votes
  • Te
    Ted Micheal Sep 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Okay, I'm hot on the trail to shutting them down. The Des Plaines newspaper is going to run an article on this SCAM and their business license pulled and all employees are to be fired after this event.

    The problem is located at the Matrix of:

    P.O. Box 5152 Des Plaines, IL [protected]

    Please contact the Des Plaines City Government at:

    http://mygovhelp.com/DESPLAINESIL/_cs/QuestionAsk.aspx?sSessionID=&

    Here is a sample letter to expedite the process:

    We have a SERIOUS problem in your city at:

    P.O. Box 5152 Des Plaines, IL [protected]

    This local company is illegally charging people across the nation $1 per month for absolutely no reason.

    I and many others want this company shut down AT ONCE. And will not stop until this happens.

    The companies are called privacymatters.com, savingsmart.com and several others.

    If I don't hear that this company's business license has been pulled within 30 days, I will file a lawsuit against the City of Des Plaines for harboring an illegal website.

    You have 36 hours to respond.

    Thank you,

    xxxxxx
    [protected]

    Google: savingsmart scam

    For more information on the HUGE issue in your nice city.

    0 Votes
  • Ha
    Harvey Stiles Sep 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been charge $1.00 on my credit card for four or five months. I have call agent @ [protected] twice and received no satisfaction. I never gave permission to charge card. I do not know what this is and was angree enough to cancel my credit card, which I had for 22 years.

    0 Votes
  • La
    Larry Dengate Sep 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have tried to stop this billing for over a year now! I had CANCELED and a few m0nths later they start billing my account again I've called numbers till I'm blue in the face.
    If someone knows how to stop this PLEASE e-mail thank you!

    0 Votes
  • Cb
    CB Sep 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I did some research and found from the date this 1.00 was being deducted started when I ordered Dish net work from an ad insert in our local paper. through some deal pass. However, no auth. was given for this deduction to have ever taken place. It has been 9 months now and if you figure up 1.00 per month per 100, 000 people ...wow... these people are getting wealthy off this scam...
    Maybe a Bold attorney will read our complaints and HELP!!! and put an end to this.

    0 Votes
  • Ja
    Janet L Sullivan Sep 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also would like to cancel this saving club or whatever it is. I would very much like to discontinue this service for I need that money much more that you.

    0 Votes
  • Je
    Jessie Bacon Aug 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My bank statement had a charge of $1.00 for "AP*9YOURSAVINGSC" with a phone number of [protected], the same as Shirley's. I was at my bank for another item, so the manager called this number. There was no way to speak to a person; just press 1 for this, press 2 for that, and press 3 for something else. I went on line to find out what was going on and found another phone number, [protected], this also wants " press 1, 2, or 3, and enter your account number." Does anyone know how to get a real person to talk to so as to get these things straightened out? Also, if you try to find out anything on line your account number is requested; if we knew this there wouldn't be a problem in the first place!

    0 Votes
  • Jo
    JOY NORTH Aug 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I had 19.95 taken out of my bank account for your savingsclub, I do not belong to this club or any other club this is a rip off
    and stealing, it was unauthorized and wrong, I want this money back and you to stop billing me and people like me who do not sign up for your club or what ever game y0ur playing.

    0 Votes
  • Pe
    Peter A. Cajas Aug 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yes they are a scam. I have never authorized for this service and worst part is, I've never recieved any "savings" benefits or something in the mail from them.

    0 Votes
  • Al
    Albert I. Meisler Aug 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to cancel my membership for months by telephone. My membership number 7381zip 880. I don't know how to dial "zip" om my phone so I wrote you a letter a couple of months ago, but I did not receive any result. Please cancel my membership, and stop charging me one dollar a month on my credit card.

    0 Votes
  • Sh
    Shirley Spletzer Jul 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    content is correct.
    added info: phone number is listed at 877-820-7107ct

    0 Votes
  • Sh
    Shirley Spletzer Jul 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My credit card account continually shows a $1.00 charge each month for the following: AP9*YOURSAVINGSCLUB-V. I want this charge to stop now! I do not belong to any club or affiliate on line.
    [email protected]

    0 Votes
  • Th
    THOMAS M. LINES Jul 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    On june 16, 2008 I attempted to apply for a free credit report, was told it would cost $1.00, lost my connection, reapplied and paid my $1.00. Was informed that the program would cost $29.95 per month, was given a phone number to cancel, which I promptly did so. Was told by and operator that it was canceled. I received my bank statement today july 5, 2008. I was charged 2 times at $1.00 each on june 16, 2008. Then I was charged $29.95 on june 23, 2008 one week after my cancellation.

    0 Votes
  • Ju
    Julie Jul 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I kept gettting charged $1.00/month so I had a new debit card issued obviously with different numbers, and I just saw the monthly "membership" charge anyway. I think I'll change banks. The guy in the fraud department at US Bank acted like he worked for "your savings club" and lectured me about how I signed up for a service whether I realized it or not.

    0 Votes
  • Ma
    Marian Mlay Jul 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Please remove the charge on my Visa Credit of $1.00 and cancel this account. NOW! The complaints above have said it all.

    Marian Mlay
    [protected]

    0 Votes
  • Ro
    rolf niebergall Jun 17, 2008

    i agree with all the people complaining. we talking about a lot of money these people collecting every month! i will not support them and i do not get any think in return. i also will inform my credit card company not to pay further charges. by the way i never received a account #.

    0 Votes
  • Go
    Gov Jun 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I got tired of playing the cancellation game with these fraudulent pri(ks. I cancelled my credit card, had another reissued with a different number and filed fraudulent charges against the company via the charge dispute process.

    I guess if enough people do this, maybe the attorney general will get wind of it and shut these $hitbags down.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.