Your Savings Club’s earns a 1.4-star rating from 0 reviews and 120 complaints, showing that the majority of members are dissatisfied with savings and benefits.
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MVQ savingszoo.com
I have been getting ripped off by MVQ savingszoo.com through fraudulent charges and Ifind understand why or who these people are, but they have been charging me. I would like to be refunded for these unauthorized charges. The latest charge was at 6:41 a.m. for $23.87 I would like to be taken off of the subscription or whatever it is oh, and be reimbursed. Please help me out with this at your earliest convenience, and thank you for your time stay safe and have a great day!
unauthorized withdrawal
These people have been deducting $1.00 a month from my debit card for months. I have tried to call but they're number is only an automated response. I finally found a number that someone posted on an older complaint site (these complaints were from 2008 so these people making a killing off poor unsuspecting people). I did finally find an address in omaha NE...
Read full review of Your Savings Club and 30 commentsDebiting money from my account without permission
This company is debiting 1.00 out of my account monthly without my permission. They are next to impossible to get a hold of, as no one has answered any of my emails to resolve my complaint. I want them to cancel my supposed membership immediately.
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't click any links from those merchants mentioned here, they are hackers who want you to complain by either calling them or clicking on their links or going to their websites, Just dispute the charges to your bank and request a new card. To Follow up with them is too risky; they can hack your phone, computer, etc.
DONT FOLLOW THEIR GAME! They operate in a large scale! Below are some of the many fake names they use:
Merchant: MVQ*SAVINGSZOO.COM
Others names used: PFF*YOUR MONEY ADVANTG WC *MON ESSEN FOR HOME
keep exposing them on the media and scam/fraud sites
and dispute charges immediately, and request a new card.
I have a target red card that has been charged $1 a month for years, I have tried to figure out how to cancel the membership to no avail. MVQ*YOURSAVINGSCLUB this is what the charge shows up as. Help would be appreciated.
I just noticed that they were debiting $2/month from an account I used to share with my mom and no longer have access to (so I haven't noticed, but the address they had on file was somewhere I lived 2 years ago sooo it's been going on for a while).
I was able to cancel my "membership" by going through this link https://www.membershipcenter.com/membership-lookup.aspx?linkpage=MCHomePage&linkdesc=FetchLink&linkloc=FindMyInfoButton submitting my info and following the directions. It was pretty easy. I will be trying to call to get them to refund my money and when that inevitably doesn't work, I will be contacting my bank.
not authorized charges
I found a charge on my bank statement for 3 month Jan through March and was unaware since I only use this account for one particular thing and got an overdraft notice which made me investigate and not only is this small charge of $2 they also have another company that is charging $29.95- mvq*credscorecom 50 CT, which is credit score complete. They did the same thing and it cost me not only over $100 with over draft fees. They said they would give me 2 months credit at credit score complete and I hope that is true.
Charged my account without permission
I never signed up for this service. It has charged $1 to my credit card for over a year and I thought it had something to do with my credit card service. I called them and they told me it was not in relation to my card. I called the number listed by the charge and got the run around - they would not accept my phone number as my access code and wanted my credit card number. I would not give it to them so the automated call gave me the email address. This is fraud -- even at $1 a month -- and I am asking MVQ "Your Savings Club" to STOP charging my account immediately and to refund my money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Charging my credit card every month
This company has been charging me 2 x's every month $1.00 and 5 days later for 29.95. Since 3/21/2010. Total charges 9.00 for 9 months and 269.28 for the 29.95. Because these charges overdrew my account every month it was considered a cash advance each month incurring a $4.00 transfer fee and ever increasing interest charges...my credit card balance is now in the 7k bracket. What a rip off, I don't even know where they got my information> I do not remember ever doing any business with them.
When I go to the website, the arbitration agreement is worthless. I de enrolled when this was discovered and they have agreed to stop the charges, but, I am in unbelievable debt from the chain reaction this has created.
The complaint has been investigated and resolved to the customer’s satisfaction.
I closed my account with "Your Savings Club" on September 29, 2008 and on October 1, they charged my account. I want the money replaced.
Thank you,
Sonya Jarrett
sjarrwv1@aol.com
I ended my membership at least 3 months ago and yet you continue to w/draw $1.00 from my bank account every month. I want it stopped and my money returned ASAP.
money taken out of my account
$2 and $29.95 were taken out of my account and I don't even know who this company is and I didn't sign up for anything. I need to be reimbursed and for you to stop taking my money
The complaint has been investigated and resolved to the customer’s satisfaction.
I was on true credit.com and every since this company savings something retreaved my credit card information and is continueing to take money out of my account. The number does not let you cancel or speak to a live person. The web site it tells you to go to does not exist. This is crazy.
I was charged two $2.00 dollar fees and the $29.95 by this company and when I try to go onto thier website I get nothing just a blank page saying that it can not be displayed. I did get the $29.95 back, but I did not get the other two charges back, I think this is a scam because I can't even find a web pages and when I do call I just get a meassage from them asking for information, and nothing works. I would like to get my money back even though it is only the $2.00 charges which make it $4.00 dollars. please email me for any questions mjackson@midco.net
Please cancel my membership to "your savings club". I have NO need for any services
that your firm might offer. AGAIN--- Please cancel my membershp@
Confirm at www.cjboni01@yahoo.com (Cont Jones tele [protected] or [protected])
Taking $1 out of my account
I want to know what this web site is and why they are taking $1 out of my account every month. I tried to e-mail them to call me and no one has called me back . Sent e-mails nothing I want ANSWERS! Please contact me at [protected]@aol.com.
I have all my bank statements to shows the money taken out of my account.
Thanks,
Lisa carcifero
I have been getting charged $1.00 per month for months! and can't figure out how to get it stopped! How can I fix this?
This Really works! They refunded all of my money back several years! You must speak with a supervisor. I also contacted MVQ directly at [protected]. If you do not know your MVQ number as I did not, then put in your credit card number they are billing and you will get your ID#. Once you have the ID# then call back and enter it into their phone system. You will then be directed to push #1 to cancel your account and confirm with your billing zip code.
Lisa those charges are from a company with Credit Diagnosis. It's the company that runs Your Savings. You need to call them at [protected]. They will refund your money. I just got off the phone with them and told them what they are doing is a scam and should be illegal.
unauthorized membership
To cancel yoursavingsclub.com membership, call [protected]. Enter your membership ID number from your email letter they sent you unauthorized. Enter membership ID number and pound sign on phone. Then press option #1 to cancel, then your zip code along with the pound key. This should cancel your membership. Keep a close eye on who is emailing you. The email was not in my spam, the regular email.
The complaint has been investigated and resolved to the customer’s satisfaction.
I want whomever you are to stop taking your rediculous small 1.00 charges out of my account IMMEDIATELY.
I never authorized you to do so and it better stop right away. I have notified my bank and you are NOT authorixed to do this. I also have reported you as well.
Ap9 Your Saving Club
This company has been withdrawing money for 8 months, I got them to refund 5 months ago, but they started withdrawing again the next month. Now I've tried calling 1.877.820.6329 and 1.577.820.7107 but I've gotten nowhere. It asked for my membership number, so I tried putting in my phone number and debit card number, but it won't recognize the number 4! I have five 4s between those two informational tags. wtf! Any one know of any phone number's where I can talk to an actual person?!
The complaint has been investigated and resolved to the customer’s satisfaction.
No it's no actual person, change your debit and credit card period!
These are scammers, your not going to get no more money back!
Delete my account ASAP this means now A $1.00 is a dollar and you people WILL stop taking this out of my account or the esle !
I have tried to reach these scamers by phone and EMail. They will hang up on you on the phone and there socalled EMail address will not send. I also have A nother one being taken out of my account with a different Acct number and Phone Number. They have been taking$1 each out of three diffent Accts. Donna
I have charges on my Visa bill and no idea what they are for. I have called the number [protected] and I can't speak to anyone as it is a recording. I want the $1.00 fee cancelled and want to know what the other charge is for.
I found your complaint because I am having the same problem. They also deducted money for some health plan that I don't know anything about and don't need
They went through my health plan too, I reported it to them!
Been charging @100 a month in my checking account
I just got off the phone with a representative at member savings. They will not cancel my account because they say that i owe them money for past due monthly charges. Problem is, i cancelled the account as soon as all the information came to my doorstep. I did not save the cancellation number so i can not validate my claim. I didn’t think that it would have gotten to this, so i am pissed at myself for not saving all that meaningless information in the mail. My credit card that they had on file was stolen, thank god, so now they are hounding me for $19. 95. I have gotten to the point of cursing to the service representative, who speaks the worst english possible. It's bad enough that i don't understand why they can't just cancel the account and take a loss. It's clear that i do not use their services. My best advice, cancel your checking account and then cancel your account. Or do what i did. . . I told them if they call me one more time, my lawyer will be contacting them for harassment and credit card fraud for charging my account for services that were never rendered. I lost my cool, but i will not give them the money they claim that i owe them for services i never used. It's like paying for a haircut you never received. Ridiculous. Member's savings is the worst company ever!
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized visa / boa credit card charges.
They are doing me the same way and I dont think they should get away with this.They have been doing this for several months and I think they need to put every single dollar back in our account. I don't have a account # either .Regards a angry Woman
Brenda Page
They have been deducting $1. 00 per month from my checking acct.
I have never even talked to them or authorized this. I don't know how they got my account number.
My name is dorothy watson
11662 s. E. 27th ave
Milwaukie, oregon 97222
I want this practice stopped
My checking debit account was billed for $1.00 by a company called Member Savings Club.com and I didn't authorize any charges.
Monthly this "club" has been charging my credit card $1. I don't recall having authorized this withdrawl. I would like for this to stop immediately. How do I go about stopping this without the bank charging their outrageous fees to stop a transaction?
Thanks!
Member savings club has been deducting $1. 00 a month from my checking account also.
How can i get them to start. My credit union says i need to order a new card and stop the
Current one i have. Can anyone help me? Ernieace2@yahoo.com
I cancelled my account back in nov 2010 and i'm still getting charged. I didnt have any money in the bank when this draft came through and caused me to be on the overdraft. That $1. 00 ended up costing me $27. 50. I want this stopped now or im filing charges plus i want my money refunded into my account.
I have been trying to cancel my 7 day free trial and have not been able to contact anyone form the telephone # provided. My name is Mary Dahl, P.O. Box 127, West Sand Lake NY 12196. My telephone # is [protected]. The acct. # provided me is:[protected].
yes my name is tracie simms and members saving has taken out 1.00 and 29.95 out of my account please cancacell this i didnt sign up for this mess and if u dont cancell this account i will report this compant to bbb and the fraud company i will press charges to the highest and i wont stop till this matter is resolve to who ever is the boss or ceo i advised u to refund my money stop taken money out of my account and cancell this account and i need a number to contact the company .thank you tracie simms my number is [protected].
syraelize
I f you used your credit card, call your credit card company and see what they can do. I just did that.
My credit card company told me I had to call the merchant first to try and work it out. If they refuse, then my bank said they would remove the charges.
If you lost your card there is nothing they can do. Even if they turn your account over for collections - the collection agency may call once or twice, but their not going to work real hard at trying to collect for such a small amount. But if they do, you can call or email the BBB and let them know you're being harassed and they'll take care of it. They are not allowed to harasse you, or call after 8 PM.
I worked for a collection agency - they're is not much they can do about it. You can also go to: www.collection agency, and you'll get all the information you need on collection agencies on what they can and can't do.
For all you people out there that are dealing with this company and your account has been turned over to collections, do what I just told this girl to do. It looks like many of you have been charged quite a bit more.
Don't let "Member Savings" get away with it, no matter what the amount you paid them was or is.
Don't let them get you!
After I finished filling out the information, ( and by the way, that's why they ask for your credit card number first) I said NO THANK YOU, and then thank me for doing business with them. You'll get an email immediately from them thanking you.
If you loose your card, call your credit company immediately and let them know you lost it.
UNAUTHORIZED CHARGES
I, like so many others have been getting unauthorized charges to my debit card, that has created an overdraft in my checking account.
I have never heard of this outfit, much less, authorized any charges to my debit card, no matter how small.
I want you to know that I have filed charges with the BBB as well as the Attorney Generals Office. I have also contacted an attorney, and will proceed with all suits that I am able to, unless the monies that you took from my account is reimbursed immediately.
I will, and I repeat, will take this to the highest court possible if need be. I want all my monies replaced in my bank, that you unlafully charged to my debit card, also I want $53.75 cents immediately deposited into my checking account to recover the losses I incurred because of this apparent scam you people have going. I hope that this is taken care of immediately, as perhaps if you show some good faith, others will cease to repeatedly report you, and submit complaints. Please do not take this complaint/comment lightly, as I will follow through with everything mentioned herein. Sincerely, Trudy W. George
The complaint has been investigated and resolved to the customer’s satisfaction.
YOURSAVINGSCLUB-V charged $1.00/month and I've never heard of this company before and don't understand how they got my card information...
this company has been charging me $1.00 per month for the last several months, all UNAUTHORIZED. I am having difficulty cancelling this. There is no phone number to speak to an actual person. This is fraud. I've never heard of these people, how or why would I have contracted with them to take $1.00 per month and get NOTHING in return?
This is a company I have never heard of. They are debiting $1 from my account every month for many months. When contacted, they would not give out my membership number and indicate the account was closed in Oct. 2007. My credit card company has blocked the debit, but can only reimburse me for 3 months. I am sure this is a scam and would like to find out if there is a class action lawsuit in the works.
several months ago i went on-line to retrieve a free update of my credit report. i was informed that i could cancel @ any time. just as soon as transaction was completed i proceeded to cancel services from YOURSAVINGSCLUB however they are still withdrawing money out of my acct. when i try to reach them all i get is an automated message that prompts me to provide information that is not helping my situation.
Your Savings Card keep debiting money from my bank account. I tried to cancel but can not verify information (user name and postal code) since it is not my information. They say the postal code HAS to be 6 digits long. I live in USA and we dont have 6 digit postal codes. They refuse to verify by the bank information they are debiting from. I have no savings card or access to use any of their 'benefits' but yet I have to pay for them month after month and they REFUSE to stop billing me. I have to change my bank account information.
I refuse to deal with your business any longer! You continue to bill me for 1.00 at regular intervals and by todays date you owe me a total of 15.00. I have contacted my lawyer and you have been reported to the Better Business Bureau regarding your criminal activities. I cancelled my membership long ago yet you continue to charge my card. Refund my money or legal action WILL be taken against your company!
UNAUTHORIZED CHARGES OF $1 PER MONTH - CREDIT CARD COMPANY WOULDN'T DO ANYTHING LAST MONTH. CALLED CREDIT CARD COMPANY TO CANCEL CREDIT CARD AND THEY PUT ME THROUGH TO "YOUR SAVINGS CLUB" AFTER MUCH ARGUING "EVA" SAID SHE WOULD CANCEL THE CHARGES. I STILL CANCELLED THE CREDIT CARD.
Please remove this charge from my credit card immediately. I did not authorize this or need it.
Company is deducting $1 from checking account every month. Didn't sign up for anything.
Since August of 2009, I have randomly had either 1 or 2 dollars charged to my account for no reason. I am not even familiar with the company. Twice they have charged me 30 dollars and I am very upset about it because these charges have sometimes resulted in an overdraft fee, which is another 35 dollars in addition to the 60 taken away from me. I plan on calling the company as well to demand a reimbursement for the unauthorized charges to my account, which have amounted to at least 80 dollars to date. If this amount is not returned to my account, further action will be taken. I cancelled my membership that I never agreed to and was only given 2 dollars in return. I expect this to be dealt with as soon as possible and have records to show the charges.
Membership cancellation
I am trying everything I can to CANCEL my membership to Your Savings Club. Please cancel immediately and confirm by e-mail or mail at 1688 S. Ocean Lane #265, Fort Lauderdale, FL 33316.
Phone: [protected].
Neither your web site nor your telephone works to cancel. I am very upset!
Cancel n refund my money asap I filed a lawsuit against u I want my money bk today!
Just noticed that for months this website has been charging my bank account every month. Don't know how they got my bank card number. Phoned [protected] received a recording that said if you want your account number press one and your phone number, when it couldn't give me a number it said to email: member savings at your savings club.com. I called again and they had an option to cancel, enter your phone number, that didn't work. Enter your card number and that did work. It said my account is cancelled. I want my money back. Any suggestions
im being charged for things, items that i did not order ($400) for a savings club deduction)
Cancel my member with your savings club at once. Marlin allen - burgess 1484 avon ln apt#2131 north lauderdale fl 33068 tele#[protected] cancel immedately
Contact your credit card company and report as fraud.
This company will rip you off even more if you get through to follow their cancellation procedure.
Fraudulant billing
I have been billed on my credit card for the past 6-8 months $ 1.00 each month. Last month I spoke to my Credit Card Dispute Center and they merely credited me $ 1.00 for the months of August and Sept.. However, after I called the number on Statement and cancelled in their automated menu, They continue to bill me. I have written to them via E-Mail, but they do not reply. I can't seem to talk to a live individual and it is very annoying and time consuming. I wrote to them once again today requesting my membership number and for them to direct me how to cancel.
Does anybody have any useful suggestions!
This company is the best at charging people money when they have cancelled whatever kind of membership that consumers thought they had. I have complained to them numerous times, cancelled several occassions, and still have my account charged. Is there no end to there to this stupid-### company? It just seems to continue with more arguments from my end and no solutions from their end.
Unknown account
A charge to my Mastercard of $1.00 has continued after I recieved a conformation of cancelation, via E-Mail on February 11, 2009. That number was [protected]-[protected].
My recent billing from Mastercard now has a charge against account [protected] for $1.00.
How do you explain this?
If I cancel one account do you create a new account?
Please credit my Mastercard account for the months of March and April 2009 for $1.00 each.
This Mastercard account is [protected].
Further, my attempt to cancel via phone was not succesful. All info was provided as asked to no avail.
The complaint has been investigated and resolved to the customer’s satisfaction.
Re: (Unauthorized) Membership #[protected]
I have not authorized membership to your club nor have I authorized you to deduct $1.00 from my checking account. Subsequently, the bank charged me a $35.00 overdraft fee for this transaction.
Therefore, please refund me the $1.00 you charged my account so that the bank will waive the overdraft fee. I have already canceled this membership via the phone.
Evidently, my bank acccount # is not needed in that I did not give it to you in the first place. Thank you for your expedience in this matter and please inform me via email (kthompson87@att.net) when this has been completed.
ordered playboy 7-11-08 and still did not receive it .now 12-08-08
cancel
I have tried repeatedly to get this $1.00 monthly charge removed from my credit card for over a year and failed. I have requested my membership be cancelled on the site given for cancellation and I have phoned the number given on my credit bill plus another number found on internet for this purpose. I do not know how I signed up for this membership in the first place as I was not aware of doing so. I think I inadvertantly must have gotten invoved with this membership by responding to a "free credit report" which I did not get. I know it is only a dolloar but just think how many people are getting ripped off $1.00 at a time; probably millions! This is a SCAM! How do we stop it? For a while I thought ""it is only a dollar and not worth getting stressed over." but I am getting really angry because someone is getting rish by this "it is only a dollar" thinking and we should stop this scam now. If anyone has had luck with getting this resolved, please contact me at "smsmls@aol.com". Thank you
I want to cancel this account..I never signe up for this. I want the 2.00 credited back to my charge card, and a confirmation sent of cancellation.
I want to cancel this account...I never signed up for it.I want the 2.00 credited back to my charge card and then canceled. please send me a verification number of confirmation of cancellation.
barbara jimenez
4111 mistflower dr
converse tx 78109
There has been a one dollar charge on my visa chek/debit card for a on going period of time. It may seem like just a dollar, but I never agreed to any charges to be auto drafted from my bank account on a monthly basis. Especially scince I am not even a member of the savings club. I have tried to cancell over the phone, but am never able to due to the fact that I don't know my member i.d. number or the tellephone number affiliated with this account. I would greatly appreiciate you removing all of my information from your records.Wow I have just seen my activity from my on line account it dates back to January of this year your company has ben taking out at the beging of every month for the past eleven months!Party it is my fualt for procrastinating this long to email this situaion to your attention wich I hope that you can resolve this and I will not be getting any further withdraws from this savingsclub at all. Please feel free to call me back or emailing me to let me know how long this should be taking to get this issue resolved. this is the second time that i am emailng you but i have no respond. Please be free to contact me at [protected]
This just happened to me too. I checked paid the initial $1.00 to free credit.com (never again!). Two $1.00 amounts were taken out of my account the same time. I called within 24 hours to cancel and I was given a cancellation number. One day after my account was billed another $1.00. I called the bank and was told it was an online transaction. I called the 188...number listed but was unable to get anyone on the phone. As if this is not bad enough, they are prompting me to enter "the credit card" I used initially. Something needs to be done about this company, organization or single crook. I did not give any authorisation for this company or person to use my card. These are highway robbers who wait to attack us online and steal what they can.
I agree. I never look at my statements because my spouse pays the bills this month I was trying to help and noticed that there were some charges of this mess on my statment this should be against the law. I have never requested any of this and the # that is on the stament is an automatic voice. not anyone you can speak with.
this is nonsense
taking money our of my bank account
There were 3 $1.00 amounts taken out of my checking
account, the there were 2 $29.95 taken, all without my
permission
As best as i can remember this was a free way to check
your credit report. There was no mention of $29.95
not even once, much less twice.
I don't understand what this is all about, but I have already been to my bank and called the numbet to
cancel this whatever it is, but I want my money back,
I am on a fixed income.
This is a scam that I intend to refer to my attorney unless
my money is put back into my account immediately
I want my money back you took 99.95.
What is the deal with this so called club? I have found them to be taking $1.00 out of my account. I have finally figured out how to get the account to say it was cancelled. But in reading the other comments on here, this cancelling process is not working. Why can this not be stopped. I have never authorized these people to do this. This infuriates me! If anyone has had any success at getting this to stop, please share that with the rest of us. Thanks for letting me vent.
Delilah D.
I went to my on line to view my banking acconts. After reviewing my account there was an offer for a free credit report for $1.00. I proceeded to get my report. After a few days my daughter encouraged me to cancel because she felt that there was going to be more to it. I cancelled the services. And received a confirmation number. To find out that my card was still charged $29.95! After speakin with my banker I was told to shut my card down! To my suprise. There were 2 different companies charging me. Privacy ...atters and Your Savings Club. I have never AUTHORIZED these people to charge anything on my card! My account was overdrawn and everything! These people need to be STOPPED! This illegal you can't even get a live person to speak with! VERY UPSET!
I AM HAVING 2.00 DOALLARS TAKEN OUT OF MY CHECKING A COUNT EVERY MONTH WHEN I CALL THEY SAY THAT I WAS CANCELED IN OCT. OF 2008 MY PHONE NUMBER IIS [protected] SO PLEASE STOP TAKING MONEY OUT OF MY ACCOUNT
I am requesting that you stop withdrawing funds from my account immediately! I am contacting my bank and the Better Business Burea in regards to your illegal activity.
this place is a scam . calling the phone number, is like playing a 8 track tape, or beating ur head against a brick wall . i think ill make a call to the FBI and report them for fraud, or maybe the BBB. jeff
I just got my bank statement and found a $24.95 charge from you on it. As I remember I never activated this account and also tried to cancel it as many others have. I would appreciate it if you would credit my account and no longer take money out. I did cancel the Shoppers part about two weeks ago and was told I was ALL SET SO PLEASE THIS TIME CANCEL EVERYTHING.
aCCT #[protected] tHIS NUMBER WAS GIVEN TO ME BY YOUR AUTOMATED SERVICE AS i TO CAN NOT GET A LIVE PERSON TO ANSWER. SOUNDS LIKE A SCHEME TO ME.
I am having money taken out of my account, after I called and canclled my so called member ship. if you do not put back my money back to my account you are going to court. this is my so called account number you never sent me. [protected].
This MVQ Clubsave is definately some kind of a scam. Like the many other complaints you have received about this I too have had an unauthorized withdrawal from my checking acount in the amount of $1.00. I did not sign up for anything with these scam artist and I want the withdrawals stopped immediately! Like most of your other complaintants, I have tried unsucessfully to contact these crooks by phone but have been unable to do so. Before I contact the BBB and file a lawsuit, I will appreciate your prompt response to my request to dicontinue withdrawals from my checking account and to refund the $1.00 already withdrawn. My name is David L. Williams, my address is 1235 W. State St., Bristol, Va. 24201. I may be reached at [protected]. Thankyou.
i called YourClubSavings #[protected]...it asks for your membership number, telephone number or card number which billed your account. I entered my membe number and then the prompt #1 is for cancellation, enter your zip code and it will take that your membership is cancelled...I will check if in fact it is cancelled!
FRAUD....DEBTING ACCT. WITHOUT MY AUTHORIZATION
CHARGED MY ACCT. $1.00 THIS MONTH FOR SOMETHING I HAVE NO IDEA WHAT IT IS AND NEVER SIGNED UP FOR IT...FRAUD FRAUD FRAUD...
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Same thing happened to me from both YourSavingsClub and Privacy Matters. When these charges showed on my bank statement today, I called my bank. Got my account recredited. Lodged a Fraud report. Cancelled my ATM card and ordered a new one. Done! Good luck everybody. Thanks Citibank
just found this on my bank statement, try to call the company but got no one, called my bank and was told this has been happening for the last 5 months and all they could do was cancled my card and issue me a new one.
all everybody has to do is go to the bank and request a new debit card or credit card if you unwittingly gave the company the information as it appears on your card. if for some reason you gave them your account number, you will have to cancel your account entirely and open a new one.
what do I do?
I say a suit is the correct way. I just opened my statement and saw the same thing. I did not sign up of anything.
If you call their number [protected]) and dial 0, you get a warning that you are an unverified caller (probably an accident - the warning would be for the employee answering the call...) then you're connected to a person. This person immediately tells you your full name and address. Then you ask, "What? How did you get that?" And she says, "It's in your file... connected to your phone number." You say, "But I never filled out a file. My credit card info has been hijacked." She says, "Would you like to terminate this program?" You say yes. Then you ask how this happened and she says, "Someone clicked on free credit report." *click. They proceed to charge you a dollar.
Next week, you'll get a letter in the mail from YourSavingsClub. It's about your benefits. But really, it's about their legal obligation to inform you of the "Binding Arbitration Agreement" you signed with your email information. In my case, they sent me this letter because the email "I" (it was really my hijackers) provided was bogus, but they're going to use it as my legal signature anyway. Basically it says that you can't sue them. Any disputes can only be handled by arbitration rules, with one single arbitrator, and the hearing has to take place in Conneticut. If you don't want to let them force you into this agreement, you have to send a letter. An actual registered mail letter, within 20 days of receiving your email/letter from them. You send it to:
ARBITRATION OPT-OUT
PO BOX 5151
Des Plaines, IL [protected]
Then it says that if you send them a letter and opt-out of the arbitration agreement, they have the right to terminate your membership beginning in the next monthly cycle. If that's not quick enough for you, send a letter to:
MEMBER SAVINGS
PO BOX 5152
Des Plaines, IL [protected]
It doesn't say what to put in these letters, but I would guess your signature, name and address would suffice. If you've got your member id, that'd be good. And then write something like, "I, NAME, do not agree to be bound by any arbitration agreements held by your company. I am henceforth terminating my membership." Date it. Sign it. Stamp it. Mail it off.
Hey. We should move a class act against these people. I am having the same problem. If you want it to stop, cancel your credit card or debit card and order a new one. Don't forget to change the information in case you have any auto payment bill type. If you're reading this let's mobilize and start change contact info for a class act against these people! I'll be checking here for more people interested on it.
I also noticed unauthorized purchases from YourSavingsClub.com. I attempted to contact the merchant and they asked me to provide them with either my telephone number, pin number or credit card number. Naturally, I wasn't about to provide them with my credit card number, I had no pin number, so a attempted to use my telephone number. They said my telephone number didn't match up with their records, ask me to enter a credit card number or pin number, when I didn't enter either, I assumed a customer service representative would assist me. I was wrong. I stated for me to go to their website and send and email. Instead I call my credit card company who immediately canceled my credit card and provisionally, credit my account for the fraudulent charges. If all else fails, contact your credit card company, and at least get a new card.
Hey
I was having the same issue. I just google for my free credit report. I open my account in credit diagnosis. They charge $1.00 for free trial of a week.
When I check my online statement after 3 days I see two $1.00 entries in my statement. When I check it one was for credit diagnosis and other for You Saving Club (which I never signed up ). This is purely a cheating. They debited $1.00 from my bank account.
When I check my emails. I got one email from the Your Saving Club that has the member id. So I cancelled my membership visiting their f**king website.
Now, I am afraid that it will continue charging me $1.00 every month?
When I cancel the membership it was saying that "You do not need to do anything else to cancel your membership." but I don't trust their statement.
I will keep my eye on my bank statement, if they are charge me again. I will drag them to court.
I have doubt that Credit Diagnosis and Your Saving Club both websites are of one person and Credit Diagnosis making people fool by providing free Credit Report.
PLESAE DON'T BE FOOL AND DON'T USE CREDIIT DIAGNOSIS WEBSITE.
Charged my account. Fraud
AP9 Your Savings Club and AP9 Credit Diagnosis is a Fraudulent Scam, I believe to be related to Free Credit Report.com, which is also a complete scam.
In 2008 I signed-up on-line for my Free Credit Report, a combination of the three largest credit reporting companies. What is hidden in the fine print on the on-line "agreement" is that with the "free" credit report you are signing-up for their monthly service at a cost of $14.95 per month, automatically charged to your credit card, the information obtained from your credit report process. Most people do not recognize or realize the monthly charge to your account. Attempting to have the charges removed is an exercise in futility, with complete ping-ponging combined with lies. Although I was assured the charges would be reversed, they never were. Search the web under "Free Credit Report.com" for how to proceed and what to expect, as there is much helpful info posted by scam victims, much like this.
As for this "your Savings Club" scam, in addition to canceling the account I never applied for, using their convenient auto canceling process (prepared for the onslaught of cancellations), I also talked to reps to determine how they obtained my credit card account to charge these bogus charges. Even talking to a supervisor, they said had absolutely no information about my account. They asked if I was two other people they showed for me, but could not associate me with any other information, such as actual name, billing zip, phone number, transaction ref number, etc. However, they were somehow able to charge to my credit card, which they could not explain.
I asked if they were associated with Free Credit Report.com, and in a round about manner said they were, which leads me to believe this is how they obtained my account number. Both these companies are a complete fraudulent scam, should be reported to authorities, and should be forced out of biz. Bottom line is Do Not deal with either of these companies at all - especially Free Credit Report.
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't know what this is ...and I am unable to reach a real person on the phone. I don't remember subscribing to this "service."
Since there is no way for me to understand what service this company is offering, I want to "cancel" whatever subscribition they assume I had subscribe to.
You may have seen it on your bank statement (as I did) as "MVQ*CLUBSAVE". There is probably also a number next to it that of course you can't speak with an actual person, it just tells you to enter either your mem#, phone#, or credit card# you used. I tried putting in my phone # but it told me that my number wasn't in their system, go figure. So I did more research and found out that "Your Club Savings" is linked to, 2 different credit report agencies. One called "Credit Diagnosis" and the other "Privacy Matters Identity", ironic. When I had cancelled these 2 months prior apparently they had linked me to the club savings thing which I had no idea about. I called them and confronted them and at first they tried to blow me off saying that my membership with the credit report agencies were cancelled. I had to speak with another person to get them to agree with me that they were linked with the Club Savings. I knew this because I saved the cancellation letters that came to me through e-mail, which had the name of the agencies and that the e-mail came from "membersavings". They said "oh yes, you cancelled the credit reports but not the club savings". They of course had never told me about the clubsavings when I had previously cancelled. I even asked how I was to know about it or let alone cancel it, all she said was that I would be reimbursed. They completely avoided my questions of how I was to know about the club savings and just kept repeating that I would be reimbursed. We'll see if that happens. Stay away from those two credit agencies. If you need a credit report contact a lawyer for a good one to use.
I began seeing 1.oo to 29.95 debits on my bank statement beginning in April 2008. I do use the internet for ordering from well-known online company's for clothing, books, flowers, and some gift catalogs. I have never even heard of AP9 healthtrends or AP9 Your Savings Club but those are the names of the company's listed beside the debit on my bank account. I finally found a phone number for AP9 Healthtrends [protected]) and tried to call to request they stop debiting my account. this number has been disconnected. I have blocked all charges to my Visa/debit checking card and my bank is issuing me a new card. These people who run these scams need to be prosecuted to the full extent of the law and punished for robbing people who can ill-afford to have this happen.
I never signed up for this. I called up in May 2007 and canceled this service. I have been charged ever since on my credit card $1 or more every month ever since June 2007. I noticed it only because I was checking the statement due to Christmas. Here is the real killer, I called up again and put in my phone # to the automated phone service to find out what is going on and it told me Your membership has been canceled since May 2007 and Goodbye. No people to talk to no other phone number to call no other options and they are still hitting my credit card every month .Please help me stop this.
creditdiagnosis.com, yoursavingsclub.com, and numerous other front names are still actively ripping people off. The company has multiple web sites that are used to market worthless products to the public. I was sold memberships i didn't want and was run around in circles when I tried to cancel them. After much time and research I got hold of stephanie, a supervisor. I wanted her full name, so that if the charges for my memberships were not refunded and cancelled, I would have someone to speak to. She Refused to give me the info . I told her that if she continued to work for a fraudulent company people would keep requesting such info. Stephanie was not willing to give me her full name, but she did give me her bosses name which is supposedly Inez Puente. The parent company she told me she worked for was supposedley called Member Savings. She wouldn't give me a phone number for the business, but she did give me an address, 9500 west dodge road, suite 100, Omaha, Nebraska 68114. I did a reverse search and came up with a company called Adaptive Marketing LLC. Which was based out of that location in Omaha, In the Aflac call center. I looked at a satellite photo of the building, Looks like a nice place, Who knows. Any way this does not appear to be the parent company of all these ripoff websites. They Are a division of Vertrue, Inc Subsidiaries ( vertrue.com) . They do have a pretty website called adaptivemarketing.com that lists every ripoff website they market. The Phone number Listed is [protected] give em a call let them know how thrilled you are.
"Class Action Filed Against Vertrue, Inc., Adaptive Marketing LLC, VistaPrint USA, Inc. and VistaPrint Ltd.
In August, 2008, Meisleman, Denlea, Packman, Carton & Eberz, P.C. filed a class action complaint in federal court in Massachusetts on behalf of Deloris Gordon and all others similarly situated (the “Class”) alleging that Adaptive Marketing, LLC (“Adaptive”) and its parent company Vertrue, Inc. (“Vertrue”), along with VistaPrint USA, Inc. (“VistaPrint”) and its parent company VistaPrint Limited (collectively “Defendants”), are perpetrating; specifically, the practice of imposing unauthorized charges upon unsuspecting consumers who order services or merchandise from VistaPrint and whose personal and confidential credit card and bank account information is then accessed by Adaptive Marketing and Vertrue without Plaintiff’s or the Class’ prior permission."
I am still digging, If I find out More I will post it.
My name is Deangelo Mitchell and I am submitting this complaint to Inform you of a unauthorized purchase you made to my wachovia check card in the amount of 1.00 and caused my account to go over drawn. Now I have to pay over draft fees i can not afford. Please take my NAME AND e-mail address from your computer system and unsubscribe me from your service. I would also request that you refund my account the $1.00 fee you charged plus the additional $70.00 in over draft fees you've caused. Your cooperation in this matter will be gladly appreciated.
I too was part of this scam by Your Savings Club! I do not remember applying for this membership! How did they get my credit card # ? and how did they get authorization to deduct $1.00 from my account every month?
When I called their phone # [protected], I had to enter my credit card # and that is how I got my membership number. I could not get a operator to talk to, but they are slick they only give you certain options, which of course do not include an operator. Because lord knows they don't want anyone asking when Did I sign up for this? or Anyone yelling to them about how they were able to deduct these charges.
They directed me to their web site where I was able to access my account. They had my complete name and address but the wrong phone #. It was listed as [protected].
After I realized I had not signed up for this I immediately cancelled my account. Which I hope is really cancelled. I consider myself lucky that they only took $7.00 but I am still pissed that I didn't realize this was going on. I thought the charge was for something else. I can't believe they were able to get something since I never joined this club.
Anyway I just wanted other people to be aware of this company! my deductions started in January. So I am looking to see maybe when i purchased something during that month they may have had something to do with this. But this should be illegal and i should be able to sue them for taking money from me without my permission. It was like or it is theft! Could you image how much money they are making by taking unauthorized money for whomever they can get? I have a union lawyer I really think I should sue them for my $7.00
When I used the number provided by this company to cancel this unauthorized charge, the customer service automated phone system just kept me in a loop. They made it almost impossible to cancel. Plus my bank has been charged over and over by them. Very disappointing that so many underhanded schemes are going on, especially with this substandard company/
For the last few months yoursavings.com have been debiting my account each month around the 15th of each month at first i thught it was just a charge that the bank was taking out until i started paying more attention to my staement then i realize thati had never authourized this company to take any money out of my account i had never joined their club and never recieved a member ship package never recieved any infomation about this company When you call all you get is the automated system telling you to enter your membership # which i don't have because i was never given a membership# This is a FRAUD BeWARE I'm trying to get this cancelled but can't seem to get with anyone on the phone.
About a year ago, I noticed that several charges began appearing on my credit card: $29.95 a month for Credit Diagnosis, $19.95 a month for Deal Max and $1.00 each for Pharmacy Gold and Your Savings Club. I called the numbers that appeared on my statement and requested informaton and refund. I disputed everything over and over with my credit card cmopany. I never realized that these were all the same company, until today. I had to go through several people to get cancallation of my subscriptions and then more people to get an address. Adaptive Marketing LLC evidently sold all this to Affiliated Computer SErvices within the past 60 days. Also see address of 20 Glover Ave., Norwalk CT 66850. Took several hours of research time and I wrote them a demand letter according to our state mini FTC Act statute.
Looking into a lawsuit against YourSavingsClub.com business
I have the same complaint as others i watch my bank acct everyday and found you charging my acct every month for yoursavingsclub.com which i dont even know what this is let alone never authorized YourSavingsClub.com company to go into my acct and chrg me for this. The question how did you get my private banking information. I consider this theft and getting away with it for all those how dont catch you doing this to them. I received and automated system and no choices to talk to a rep. That i call cheap shot to the public and indespicable. I had to close my acct and open new to keep you from my privacy. I looking into a lawsuit against YourSavingsClub.com business. Because this isn't the first time this has been several accounts of theft on your part. Think about that.
This company or website charged my Visa account unlawfully.
$1.00 unauthorized withdrawal from my checking account
I was charged by yoursavings.com $1 every month without giving them authorization and permision
I never signed for this and they are taking my money! What is it and how do I get rid of it?
they started charging my credit card 3 months ago without authorization.
Charged my credit card. I didn't even apply anything. Someone took my number and identity.
I canceled this and they debited my account anyway. Beware people!
I was wondering if I am the only poor sucker getting duped every month for something that I have tried unsuccessful to get stopped. I don't know how I even got enrolled in this so called club. Just a bunch of shysters for sure. There are agencies that are supposed to prevent this from happening. I think we should consider sometype of class action lawsuit.
G. Smith gtandrasmith@peoplepc.com
If you call the credit report number [protected]) and dial 0, you get a warning that you are an unverified caller (probably an accident - the warning would be for the employee answering the call...) then you're connected to a person. This person immediately tells you your full name and address. Then you ask, "What? How did you get that?" And she says, "It's in your file... connected to your phone number." You say, "But I never filled out a file. My credit card info has been hijacked." She says, "I see. Would you like to terminate this program?" You say yes. Then you ask how this happened and she says, "Someone clicked on free credit report." *click-dial tone. They proceed to charge you a dollar.
Next week, you'll get a letter in the mail from YourSavingsClub. It's about your benefits. But really, it's about their legal obligation to inform you of the "Binding Arbitration Agreement" you signed with your email information. In my case, they sent me this letter because the email "I" (it was really my hijackers) provided was bogus, but they're going to use it as my legal signature anyway. Basically it says that you can't sue them. That means no class action. Any disputes can only be handled by arbitration rules, with one single arbitrator, and the hearing has to take place in Conneticut. If you don't want to let them force you into this agreement, you have to send a letter. An actual registered mail letter, within 20 days of receiving the first email/letter from them. You send it to:
ARBITRATION OPT-OUT
PO BOX 5151
Des Plaines, IL [protected]
It's all in the fine print on the back of the paper they sent. Then it says that if you send them a letter and opt-out of the arbitration agreement, they have the right to terminate your membership beginning in the next monthly cycle. If that's not quick enough for you, send a letter to:
MEMBER SAVINGS
PO BOX 5152
Des Plaines, IL [protected]
It doesn't say what to put in these letters, but I would guess your signature, name and address would suffice. If you've got your member id, that'd be good. And then write something like, "I, NAME, do not agree to be bound by any arbitration agreements held by your company. I am henceforth terminating my membership." Date it. Sign it. Stamp it. Mail it off.
I also agree with everyone else. I never gave them my bank number but somehow they got a hold of it and keep taking out a dollar a month. How do I get this stopped?
Credit card charge without authorization
Yoursavingsclub.com charged my card monthly membership fees without my authorization. when I contacted them they stated that I had been refunded the amount and was credited back on 2/1/2008. as of today, 2/19/2008 I have not received a credit back from them. i tried to call them to speak to a service rep only to find out that it is an automated system and does not connect you to a rep. there is no option to speak to anyone, if you press zero it tells you that is not an option, and if you stay on the line too long it automatically tells you "good bye" and hangs up on you.
Please cancel member ship on mysavingsmagicclub and return my $99.95 and my $1.95 . I did not authorize these charges.
Lois Montgomery
1139 Pleasant Hill Rd
Waverly, Ohio 45690
I never opened a savings club now account and you keep withdrawing 69.99 every month from my account with community financial credit union
Give my money back
Did not buy anything on Wednesday the 14 2022
It says Congratulations you have been chosen to participate in our Loyalty program for free and it says confirm now and it ask for some information and a card to secure the shipping. I get my cc statement and they charged $1.95 that day and then one month later a charge of $99.95. I would like my money back.
On 8/4/22 My debit card was first charged $1.95, then $99.95
Charged bank account for service not asked for or authorized
I don't have recites or pictures because I received nothing. Was only charge 69.99. For nothing!
I was charged1.95 plus 99.95 in july for nothing at all, then i was charged another 99.95 for no services rendered. This company is b.S. Scam artist that are preying on people. Also, they share your information. It's a shame!
Unauthorized credit card charge.
The Saving Club illegally stole $99.95 out of my bank account.
My email is rimosl4@aol.com I never authorized anyone to take 69.99 out of my account and I need it back into my account I don't understand how they can just take money out of your account please help thank you.
About Your Savings Club
Overview of Your Savings Club complaint handling
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Your Savings Club Contacts
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Your Savings Club phone numbers+1 (888) 946-7268+1 (888) 946-7268Click up if you have successfully reached Your Savings Club by calling +1 (888) 946-7268 phone number 0 0 users reported that they have successfully reached Your Savings Club by calling +1 (888) 946-7268 phone number Click down if you have unsuccessfully reached Your Savings Club by calling +1 (888) 946-7268 phone number 0 0 users reported that they have UNsuccessfully reached Your Savings Club by calling +1 (888) 946-7268 phone number
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Your Savings Club emailsyoursavingsclub@gmail.com100%Confidence score: 100%Support
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Your Savings Club addressPO Box 248, Station B, Montréal, H3B 3J7, Canada
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2025
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I did not subscribe to this company and I would appreciate a full refund of the $23.87 that was taken from my bank account. Please take be off your contact and charges list.