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Your Savings Club review: Charged my account. Fraud 252

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10:41 am EDT
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AP9 Your Savings Club and AP9 Credit Diagnosis is a Fraudulent Scam, I believe to be related to Free Credit Report.com, which is also a complete scam.
In 2008 I signed-up on-line for my Free Credit Report, a combination of the three largest credit reporting companies. What is hidden in the fine print on the on-line "agreement" is that with the "free" credit report you are signing-up for their monthly service at a cost of $14.95 per month, automatically charged to your credit card, the information obtained from your credit report process. Most people do not recognize or realize the monthly charge to your account. Attempting to have the charges removed is an exercise in futility, with complete ping-ponging combined with lies. Although I was assured the charges would be reversed, they never were. Search the web under "Free Credit Report.com" for how to proceed and what to expect, as there is much helpful info posted by scam victims, much like this.
As for this "your Savings Club" scam, in addition to canceling the account I never applied for, using their convenient auto canceling process (prepared for the onslaught of cancellations), I also talked to reps to determine how they obtained my credit card account to charge these bogus charges. Even talking to a supervisor, they said had absolutely no information about my account. They asked if I was two other people they showed for me, but could not associate me with any other information, such as actual name, billing zip, phone number, transaction ref number, etc. However, they were somehow able to charge to my credit card, which they could not explain.
I asked if they were associated with Free Credit Report.com, and in a round about manner said they were, which leads me to believe this is how they obtained my account number. Both these companies are a complete fraudulent scam, should be reported to authorities, and should be forced out of biz. Bottom line is Do Not deal with either of these companies at all - especially Free Credit Report.

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The complaint has been investigated and resolved to the customer’s satisfaction.

252 comments
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Valerie
Valerie
, US
Oct 02, 2008 7:11 am EDT

I have not authorized this company to get money from my account, I don't have an account number with this company. They receive $1.00 from my account and sent my account into overdraft which cost me additional $22.00. I want this unauthorized debit to stop. I didn't even talk with anyone in this company and I don't know how they got my CC number I will be going to my bank and submitting a form to send to this company about their unauthorized debit from my account and request them to return the $22.00 overdraft fee.

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Susan Brand
,
Sep 24, 2008 11:31 am EDT

I have charges on my credit card and can't talk to anyone to have them reversed.

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monika m thomas
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Feb 28, 2008 2:59 pm EST

YourSavingsClub.com made unauthorized charges to my credit card and i want all my money put back into my acct asap dont take out my acct again or i will call the bbb.

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lisa
,
Nov 07, 2008 10:22 am EST

Taking 1.00 from my credit card monthly without permission. In the middle of divorce lawyer told to get free credit report. If this does not stop my lawyer is going to file against compay for fraud.

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Rhonda Webster
Cincinnati, US
Mar 20, 2013 9:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm being charged $2.00 from my account and the account has been closed because they were taking money out my account and was not authorized to do so I want them to credit my account and you cant get anyone on the phone, they need to put my money back.

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kevin atkins
Long Beach, US
Sep 21, 2012 10:43 am EDT

I canceled my acct almost a year ago and you are still taking 16.95 out of my acct every month and I want it stopped asap or I will sue you !

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NieserR
Roy, US
Sep 10, 2012 12:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Does anyone know how to get a hold of these people?

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NieserR
Roy, US
Sep 10, 2012 12:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They are taking a dollar out of my account every month and I don't know how to cancel this! I called the number and it sends you to a website that doesn't excist.

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GrandpaBob
Fresh Meadows, US
Nov 21, 2011 6:10 pm EST

Found a recurring charge of $1 on my credit card from Yoursavingsclub.com. Don't remember incurring this charge.
Called credit card and they said they would cancel the charges and my account would be credited. Also called the number listed on the statement and cancelled as well. How do they get my card information and why can't they be stopped?
It shows that it is absolutely necessary to review all information on credit card statements every month. Beware.

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GrandpaBob
Fresh Meadows, US
Nov 21, 2011 6:06 pm EST

Happened to me also. Thanks.

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Miriam123
b'ham, GB
Aug 25, 2011 12:02 am EDT

I've just found out yesterday from my bank after being overdraft a payment of £99.99 was taken out of my account by the that stupisd big savings club.I was going to get my 2year old daughters birthday present & i'm so bloody disapointed, i just wish i could get that money back. Any help guys?

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Miriam123
b'ham, GB
Aug 24, 2011 11:47 pm EDT

I've only just found out yesterday from my bank that they have took £99.99 out of my account and another £2.99 saying i've got a years membership when i dont even know what i'm entitled to.

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Frances Dozier
Zephyrhills, US
May 09, 2011 5:25 pm EDT

I want this cancel off my American Express Card can"t seem to find are to do so please take this off my card I want to cancel to MVQ*YOURSAVINGSCLUB MEMBERSHIP ASAP Thank You for your help I expect to see this off my card asap.

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Frances Dozier
Zephyrhills, US
May 09, 2011 5:22 pm EDT

I want this remove from my American Express credit card I tried to get through to a live customer complaint person but was unable to do so please take care of this for asap I do not want this service any more MVQ*YOURSAVINGCLUB YOU SHOULD HAVE YOUR SITE BETTER MARK SO ANYONE CAN FIND THE RIGHT DEPT.

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JHardman
Milpitas, US
Feb 14, 2011 5:45 pm EST

After orderng mrechandise from a company called Haband a comany called Haband Perks started charging my credit card $14.95 for a membership I new nothing about. I called them and they agreed to cancel my membership and refund my money. They didn't. I complained to the BBB and they seemed to care less. The best way to handle this scam is cancel the credit card. You can always open a new account.

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shree19
, US
Jan 20, 2011 5:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Even i am charged $29.19 one day 2 $ one day and $1 on another day, ...When i called them its an automated thing...never can we reach a representative...what do we do to stop such things ?is there any way to get our money back ?

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Brian C Bugge
Converse, US
Jan 03, 2011 3:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have been billed up this "club Membership" and don't even know who they are, or have received any services, whatever that may encompass. I have tried several tmes to cancel said membership, only to get they are "experiencing difficulties". That is two months of difficulties!
I will keep trying... What a waste of time and money

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BRANDON D
Wichita Falls, US
Nov 19, 2010 2:14 pm EST

They got me too, cant anybody make a honest dollar anymore?

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Karen Thomposn
Bushnell, US
Nov 03, 2010 3:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just found out too that they also took money out of our account. one dollar for the savings club and 29.95 for the MVQ Credit Diagnosis. I went to our bank and they are going to send it to their fraudulent dept. I tried hard to catch the problem while it was "in the pending mode" but I was told by the bank that I would have to let it go through before they could do anything. I am going to contact a class action lawyer to see what can be done on top of contacting my bank to make sure they are going through the proper channels to stop this.

Karen Thompson

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usma
Zephyrhills, US
Oct 14, 2010 8:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

If you like the HASSEL of getting a new card, go ahead. When you have reaccuring bill paying you will have to contact all of the billing companie's of the new card number. I called the number that Victoriouso1 posted and they said that I am no longer a member of "Your Savings Club" and there will be no more charges. BUT this is the second time I had to do this. The first time CiTiBank called them(FreeCreditReport) with me on the line. They said that the account was cancelled and the $29.95 charges would be returned to my bank account.( Why do the TV stations let them advertise on their stations? ) Well they did it again for the one dollar and I hope the conversation with them on the phone works.

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melvin rogers
Mystic, US
Sep 21, 2010 12:17 am EDT

I am canceling my membership, but found no place on-line to cancel. Will call "Your Savings Club" at [protected] on 9/21/2010 ID#[protected] . Opened acct on 9/17/2010

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Victorious01
, US
Aug 19, 2010 12:14 pm EDT

YES INDEED..THESE SCAMMERS HAS COST ME HUNDREDS OVER THE PAST YEAR AND HALF...I BELIEVE IT CAME FROM, VISTA PRINT HOWEVER, ALTHOUGH I SIGNED UP WITH FREE CREDIT REPORT...I WAS CAREFUL TO WATCH FOR THESE 'DEALS' AND 'TRIAL OFFERS' ETC...BUT THIS WAS ONLY 'AFTER' THE SAVINGS CLUB WAS HITTING ME...I HAVE BEEN LOOKING FOR A 'PERSON' TO CHEW OUT. FINALLY, THANKS FOR THE NUMBER, I GOT MY MONEY BACK FOR THE ENTIRE YEAR AND ONE MONTH THEY CHARGED ME...NOW FOR THE BATTLE WITH THE BANK! HAHAHA... AGAIN...[protected] IS THE NUMBER TO CALL TO RID YOURSELF OF THESE THIEVES!

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joanne adams
Salem, US
Jun 16, 2010 1:19 pm EDT

i am sick and tired of these kind of companies that think they can just keep charging for things. you can not talk to a real person to get things straightened out. i want this to stop. take me off your charging. i am not getting anything from your company.

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joanne adams
Salem, US
Jun 16, 2010 1:17 pm EDT

i am also being charged for something i have not signed up for. i can not get a hold of a representative. i have called my bank and complained. i will have to close my account if i cannot get this resolved .

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marcella derouen
Lafayette, US
Jun 02, 2010 5:12 pm EDT

i made my comment more than once so i am trying to submit it

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marcella derouen
Lafayette, US
Jun 02, 2010 5:11 pm EDT

i would like my money returned

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marcella derouen
Lafayette, US
Jun 02, 2010 5:08 pm EDT

my name is marcella derouen, and i did not give you all permission to take money out of my account, and i would like to have my money credited to my account.

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doris osamwonyi
cove, GB
Mar 15, 2010 4:48 pm EDT

AM DORIS OSAMWONYI I HAVE BEING TRYING TO CONTACT THROUGH PHONE BUT END UP SPENDING ALL MY TIME AND MONEY NOBODY EVER PICK THE PHONE BECAUSE I CHOSE THE OPTION OF CANCELLING MEMBERSHIP I HAVE NOT REGISTERED YET BECAUSE I DO NOT HAVE MONEY TO PAY THE BILL INVOLVED AM GOING TO SEND THE WHOLE BOOKS TO THE ADDRESS ON THE BOOK AND FOR THIS REASON AM NOT GOING TO BUY ANYTHING ANY MORE BECAUSE AM GOING TO BLOCK MY ACCOUNT THE BOOKS ARE (BIG SAVINGS CLUB THE ENTERTAINMENT CLUB. HOME AND GARDEN CLUB

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doris osamwonyi
cove, GB
Mar 15, 2010 4:39 pm EDT

My name is Doris Osamwonyi i have being wasting a lot of money on the phone try to tell the bigsavings club that am not interested with the offer may be later but for now I do not have money but all to no avail i think it is better to send the every page of the book to them by post thanks for your consideration

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SpikeInTexas
Metroplex, US
Feb 20, 2010 2:17 pm EST

Yep, the same thing happened to me. Scammers operating with at least 70 other companies. They told me this themselves.

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roger harrington
okechobee, US
Feb 12, 2010 2:05 pm EST

they are a total scam they charging my debit card and never even knew them rharrington916@yahoo.com

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shayle
London, GB
Feb 08, 2010 3:58 am EST

the big savings club is a big spending scam and i had no idea, they debited my account puttin me in arrears of 100 pounds ... when i called and asked for a refund and to cancel my so called membership that i had no idea about, some woman came on the fone and said that they couldnt cancel or refund the money because the cancellation periond was over ... i then called again and someone was about to cancel but they stopped stating that they can cancel my so called membership but they cant give me a refund. i was so baffled and broke my son ended up in hospital with gas for not eating for 2 days as a result... i am on the verge of suing the big savings club .. if you want to join me or contribute that be evn more perfect because ive got people standing by me and as far as i no ive got a really good case.

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Angie11050
Port Washington, US
Jan 10, 2010 7:54 pm EST

This Company is such a scam, I never authorized them, nor did I ever receieved any notificiation! It was just when I was going over my credit card bill, I noticed the charge and was told they have been doing so for five months! Of course scam companies don't have real people to answer questions! I ended up getting a new credit card and deputing the charges

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lonnie guenther
Kansas City, US
Jan 08, 2010 2:20 pm EST

you people suck

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Ruth F
Bowling Green, US
Dec 10, 2009 11:24 am EST

I closed my account with them in May, 2009. In December, 2009 I found a $1 charge posted to my back account and when I looked back, I found one posted in November also. I tried to call 3 different toll-free numbers, which were all automated. Because my account had been cancelled, it would not transfer me to anyone. I am going to have to go to my bank to fill out an affidavit--it is really sad that it is over $1 charges, but they are unauthorized. -Ruth F, KY

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ALLIBOO3
Jamaica, US
Oct 26, 2009 9:13 am EDT

EVERY MONTH THESE F**** PEOPLE GOING IN MY ACC FOR A DOLLAR WHICH I DONT EVEN AUTHORIZE THEM TO WHEN I CALL OH WERE GOING TO DEBIT BACK YOUR ACC.

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Lets class action
Cincinnati, US
Sep 04, 2009 1:57 pm EDT

yoursavings club has been charging my account, I'm not changing my account # I would like to sue them this has got to be illegal.

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damaris29
East Hartford, US
Aug 29, 2009 1:53 pm EDT

I want to say to all those people that have been scammed to go head and call your bank and get a new card, because if not they will keep charging you. I just had that problem once and quickly call my bank and they sent me a new card. People this is a scam, do not wait to long to do something.

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Walter1947
Toledo, US
Aug 25, 2009 9:24 pm EDT

I fully stand by my complaint that I have filed.

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Walter1947
Toledo, US
Aug 25, 2009 9:22 pm EDT

The last two months on my bank statement charges have appeared for which I have no explanation. Last month it was $1.00 for maintenance fees and again on 8/25/09 another charge of $1.00 for maintenance fees. They have asked for my membership number(for which I don't have one), phone number and card number to process my complaint. I refused to give them this information and they stated that there is nothing she could do. So I told her I will be reporting this to the FCC and she told me to do whatever I had to do and I told that is exactly what I am going to do.

I will be conversing with my credit union to see if they can help me resolve this calamity.

Sincerely,

Walter E. Wilkerson

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