Whirlpool / Washing Machine / board problem
Model NO. 7234, Serial no INB053701362, we have AMC upto [protected]
we have problem in our machine. though we trust your company in all ways but now you people were not taking care about our complaint given through a call. really its annoying. we have given complaint one month back but still now we are not getting any response from you. is this is the way you treat your customer. we could not able to wash in our hands. my neighbour having the same problem in their machine. and the service even made for them very next day itself beacause they dont have AMC. they paid money for their service but we didnt get any response from you because we have AMC. this is not fair. you are expecting only money ? Is it. we did many calls, but you company care peoples telling next monday, next monday like that and now one monthhave passed. kindly understand us and do our favour as soon as possibe.
Whirlpool Corporation Customer Care's Response, Dec 14, 2012
Hello periasamy. My name is Melanie and I am a representative with Whirlpool. We apologize about the frustration you have experienced with your washr. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (ComplaintsBoard), your user ID name (periasamy), your phone number, your address, the full model and serial number, and email the requested information to Whirlpool.[protected]@whirlpool.com. We would be happy to review your concerns further. Sincerely, Melanie.
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