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Whirlpool / calypso washing machine

1 United States Review updated:

I bought a whirpool washing machine for $1200.00 six years ago. I also bought an extended warrenty covering the machine for five years. I have had nothing but trouble out of the machine the entire time I have had it. Every six months to a year the machine had to be fixed due to a defect in the design. The machine allowed lint from clothes to get into the motor and burn the motor up. Everytime this happened the extended warrenty fixed the machine. Now the warrenty is out on the machine and whirlpool refuses to take care of the situation. I paid whirlpool $1200 for a machine thinking that I was buying a high quality product that would last 12 to 15 years. Whirlpool insist that because it is not within their specified warrenty period they have no legal obligation to me. I am a single mother of three children and a full time nursing student. I do not have the funds to replace the machine at this time. I have been placed in a very difficult situation and all whirlpool cares about is their legal obligation to me. They have acknowledged that the problem is in their design but will not take care of me, their customer. I also bought a dishwasher from them that the electronic panal went out on the first year and a dryer that the motor burned up after I had it for 15 months. Both of those items were still covered by the warrenty but I am very upset to have had the problems in the first place. I paid more money for whirlpool products than I would have else where thinking I was buying quality and customer service. I was mistaken in both of my assumptions. I will never buy a whirlpool product again and I would advise anyone looking for quality products with a company they can depend on to avoid whirlpool products. Renee Pittman, Texas

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Comments

  • Jo
      14th of Dec, 2007
    0 Votes

    I purchased a whirlpool stove with a black cooking area the paint peeled around the burners,and its
    almost impossible to clean it the worst stove I ever bought,you should do better testing,I wish I had buy a white stove

  • Ch
      12th of Jan, 2008
    0 Votes

    Whirlpool has consistently been the number one manufacturer in appliances in the United States for many years now. We trust them enough to put them in hundreds of new apartments we build every year.

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