Wendy’s
reviews and complaints

Hi, My name is Mycline Estime. My brother starting to work there for about three weeks. Last wednesday which was Novemeber 5th, the ladies bathroom got duty and the manager ask a coworker to go clean he/ she refused and asked me as a man to go clean the lady's bathroom i refused. He got me fired and the other coworker still at work. What can i do in this situation?

I recently went to a Wendy's near my home and was very unimpressed with the service from the drive thru order taker/ cashmere... First we pulled up to the speaker and received a very impolite monotone "Can I take your order"... No " Welcome to Wendy's may I take your order?" With a cheery voice but the voice of a woman sounding very annoyed at our presence like "Omg go home ppl " kind of voice...Secondly we pulled up to the window where the woman named "Angela" by the way didn't utter one word to us ! WTF! I have worked in Fast Food and as I remember your supposed to greet a customer.. she didn't make eye contact or utter one single hello or thank you... this didn't make my day at all... I mean if you are in a customer service job your supposed to be polite and greet a customer with a smile... this woman should not be working there if she can't talk to a customer... we were polite and said hello and thank you and she couldn't say it back?!?! Get a new job if you are that miserable!

I work at Wendy's & my manager Joe is very rude & un fair to me.. He has embarrassed in front of my crew & customer's more then once. He is also rude to customera ... A lot of crew complain about him but I guess maybe their scared to lose their job. He throws dirty mop water on the floor in the kitchen when we are suppose to be keeping our floors clean.. He makes me so uncomfortable that I get so nervous when I know I have to work with I get so physically sick.

A Wendy's inspector came last week for our inspection. He sat in the parking lot for maybe 10 minutes before he came through the drive thru. We all knew it was him when he ordered. I was at the first window to collect the payment. He handed me his card, never once looking at me. When I handed his card back, he immediately drove away as I was saying "thank you, have a good day". Again never looking at me. He then came in, started yelling at us in front of employees and customers when he could have easily told us without embarrassing us. He later said that I didn't tell him to have a nice day when I collected his payment. REALLY! If he wasn't so busy being rude, he would have heard me.

I understand he isn't there to make friends, but he could at least be civil to us little people who actually work their butts off. I really thought more of Wendy's as a company, was I wrong? Joan Hein

Owner: rob o. Needs to be investigated. This guy owns several Wendy's in this area and is a very unempathetic person. Doesn't offer apologies or takes ownership for the issue at his establishments...last year we found a piece of metal in our meat this year after deciding to give them another chance we found a BUG! Curious to know if we were the only ones we researched the Internet to and found our experience to be like others...who have found acrylic nails, paper, bugs, etc.. do your research and think X2 about eating at a Wendy's owned by this guy!

Have gone through the drive thru on many occasions and staff never friendly. This time ordered a Double cheese burger and when I got home the meat was RAW in several places throughout the hamburger. Called back to the restaurant requesting to speak with a manager. Was told the person answering the phone was the manager and he offered no help or apology. This is just unacceptable and downright dangerous!

I just tried to transfer to another wendy's but a different corp. Because it was a hire pay at their store. So i went thru the whole process again of filling out another application and doing the interview and i was guaranteed the position that means i'm hired, right? So he called my old store to get the "okay" which it was given to him. So we both agreed that i should put my 2 weeks in so it didn't look bad on me just to quit which i did give them a notice. . . I put my 2 weeks notice in so now the assistant manager jordan is all of a sudden being rude to me again when we both squashed the last situation from her being disrespectful to me and i had to tell her abt herself but anyways so i come into work on tuesday to finish out my last week and i seen another employee upset so i start talking to her to calm her down & now the assistant manager jordan seen me doing this so she walks in between us as i'm talking to the young lady then come back over there once again so i told her "you can go passed us and please say excuse me next time". . . So she tells me "that i can leave her store. . . " i'm like "for what i didn't disrespect you nor did i curse at you and i'm not leaving cause i didn't do anything wrong" so yes she called the police on me. . . & yes i did get mad when she did that but as i'm leaving the store she gets in my face talking mess and yes i did snap out because for one i haven't done anything in the first place and now you are in my face? Yes yes yes she was really asking for a butt whooping but i'm like "jesus take the wheel now lord, because she ain't even reeeaaady" so i did snap out a little because i really felt disrespected but anyways i went outside the cops came and actually he was really really respectful & i gave him 2 thumbs up for that, yes i did. . . But any who, so i left the store and called the other wendy's i was supposedly hired at and told them i can come in to their store now and he was like okay that's good. . . So i been calling & calling & calling them like: we was husband & wife i'm checking on his whereabouts, yes i stayed constantly calling like the thirst was real and i need this job. . . So i finally got ahold to him tuesday and he told me to come in thursday at 5 (Which is today 03 / 26 / 2015) i came in and he wasn't there for starters so the assistant manager called him and he said he forgot about me. So i agreed to go home and come on friday so as i'm leaving here goes the "dm" of that wendys so we were introduced and he said didn't you get terminated at the other wendy's? I'm like what? No i been put in my 2 weeks noticed and he already got the okay from my old manager over there then he said i'll have to see about that tomorrow. . . I'm like what do that have to do with me? To my knowledge i was already given the position 2 1 / 2 weeks ago. . . So how can y'all say this when he been called & got the okay, let me put my 2 weeks in over there and went thru all of this prejudice crap over there?. . & to find out i was terminated for no proper cause over at my old store, what e u serious? What's crazy is how can they terminate me at the urbandale, ia location knowing i been let them know abt me leaving to go to a different location and to feel like she actually plotted for this to happen, & for the assistant manager jordan i got into it with showed another employee (At the time and who just turned 18 in december) showed her a picture of her ve_jay_jay (Virgina) being pierced and they didn't fire her for that when the whole store including the district manager knows about it and she gets off with a warning, & for another assistant manager to ask the manager that hired me, why did she hire a black lady, what? And she still has her job too. . . Seriously, what type of prejudice crap are they trying pull over here? *in my thoughts. . . Smh. . . The disrespect is real out here!

I've been working at Wendy's for years! Almost for 5-7 years and my pay is still $7.40.

But this new guy comes in a month ago and his pay is automatically set at $7.75 an hour!

$7.75!

It's clear that our Manager is gay and he sometimes flirts with all the pretty boys that work with us. That's why I think he gave the new guy an outrageous starting wage because he thinks his "sexy".

We also have a girl who started just 3 months ago and her wage is still at $7.25 and also a girl who started about 2 weeks ago who is also at $7.25! How is any of this fair?

I'm going to email Wendy's themselves about this because this is bull!

My RM texted me one day on my day off cursing at me and calling me a liar. I told him not to contact me if it wasnt about work. The next day i went and told my GM and showed her the text messages and i told her that i didnt feel comfortable working with him because he does my schedule and i was afraid of him cutting my hours as payback. She said she would talk to the district manager and keep an eye on my hours. This happened 3 weeks ago and that week i had 38 hrs the following week i had 25 and this week i recieved 22. I have not heard bock from my district manager nor my general manager about the subject..and the RM is making things very difficult at work for me.

I had called pizza hut on 23rd oct ard 8pm n did my order, then glad that i been entertained and my order was accepted. Unfortunately, after 45mins, the restaurant (taman day) called back and informed that my order delivery cannot be firmed due to too orders to be entertained at the time. furthermore, there is no any solution to be given by the stuff and told that if can wait then wait or just cancel order. its really make me fed up and disappointed on this kind of service attitude. i would like to said that it really me scare to patronage or tele-order from pizza hut, cause i afraib starved caused of ur poor service!

Arrived at establishment and it smelled. Then proceeded to use the bathroom. There was hand soap but the sink was not working.I notified the employee who stated I should use the men's bathroom. Why? The manager was on site and he agreed with the employee. I questioned what happens when a female employee uses the bathroom? Do they not wash their hands before turning in to work? The manage r responded, Yes, kitchen sink. I responded by telling him to put a sign if the bathroom is out of service! Manager was rude as well as the employee.

I was at work today, chewing gum which I admit; I was not supposed to be doing.
While I was on front cash, my boss walked up beside me and hit me with the backside of her hand on the shoulder, hard, and told me to either spit the gum out or stop chewing it.

I know I shouldn't have had gum, but that is no excuse for her to strike me. Period.
I was so infuriated that she hit me that I had to collect myself to stop myself from tearing up out of anger; I'm pregnant and very hormonal.

Not sure what to do about it as there are no visible marks or anything of the sort, this is the first time she has outright hit me, but not the first time she has been abusive as she is verbally abusive constantly.

Until now, Wendy's was the only fast food restaurant I frequented. I was enjoying my burger when suddenly I bit down on something very hard. It was actually quite painful to unknowingly bite on something so hard. Imagine my surprise to find that it was a metal screw! Had I swallowed the screw, it could have done serious damage. I'm just thankful that it was me, and not a small child, who got this particular burger.

If I want a burger from now on, I think I'll make it at home. This completely grosses me out. I do hope this was a random accident. To think otherwise would be a scary thought indeed!.

Restroom had several bodily fluids dripping on walls, which obviously were never cleaned and have been left to dry to the disturbing point that they become embedded in floor tiles. There was a foul odor in the restroom and dinning area as well. A major concern was the Blood on floor and trash can, totally ignored for a very long time. I've seen cleaner ports-johns. Filth was absolutely everywhere you looked. I was so freaked out I couldn't and wouldn't eat in that LaVale, Md. Wendy's. That's a first for a Wendy's that I've seen, to be so filthy. It was horrible. Once I advised employees of my disgust and told them I wouldn't be buying our lunches from them, I knew I made the right decision. Turns out the drink and condiment area was also filthy and unsanitary. Further shock hit me when I saw how dirty, grungy and downright Nasty the dining hall was. I left knowing this had to be reported!

We were in the Wendys in Tipp City on October 26, 2013 .We were waiting in line when a busload of kids came in. One of the employees walked across the front and said just fuc...g awesome! One of the other employees slapped him on the shoulder. My Husband & I couldn't believe a Wendys Employee would speak like that in front of customers! We love Wendys and we go there often at home (near Toledo, Ohio).We just thought you should be aware of what happened.

Thank-you
Fred & Kathy Winters

The managers are disrespectful, they would curse and then punish you if one curse word slips out of your mouth. The lemonade is made with tap water straight from the sink, there are roaches hidden through the cracks, they threw oil down the stairs damaging people things, and when you had a complaint the managers would not do anything about it until an argument broke out, also their was not much space to move around to get things done so when they had us doing multiple things at once it was hard to move around. They fired me because i was accused of stealing a frosty which I payed for but they didn't want to hear me because the easiest thing to do, since they were so busy was to just fire me. I even have bruises on my knee from when I was walking down the stores and I had fallen because the hand rail was broken off the wall and the stairs had oil on them. Lastly when I told my manager that I was going to sue him for not firing the manager who told me "I needed dick", and from false accusations he told me to go ahead. I complained to the corporate office but no one has called me back or has dealt with my situation. Wendys even had many consumers come back to the store to complain about food not being thoroughly cooked or for getting wrong orders. It is just a mess that Wendy's!

While I communicated the concerns regarding this location to the Wendy's Corporate Office, I have received no reply other than the auto-reply that they would be back to me in two days (no such luck).
While this Wendy's location has had a series of personnel issues over the years to due Shady Mananagment, including luring foreign exchange workers to their company for "Managment Office Jobs" then sticking them in their stores as cheap counter labor, the Paoli Wendy's is at an all time low.
This Wendy's is completely unsanitary from the front counter (where equipment is laying accross), the condiment stand that is mostly empty with kechup spills over it with trash piled on top, to the floors and tables in the dining area that are litered with spills and trash.
When I communicated my concerns to the Manager and Employees, they told me that if I don't like it, there is a McDondalds down the street. It is time for the County Board of Health to step in. If you value your health, do not eat there!