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Wendy's / Mushroom Burger / bad suppervirsor attitude, bad service

Fort Worth, TX, United States Review updated:
it was 12/7/08 at 12;27 am, in wendy's restaurant at Azle, Texas store#4022. / bus#[protected]
I had order a mushroom combo and other meals that day for my family. afther i took the first bite my i noticed a weard taste but keep on eathing, i took a second bite and i comfirm that something was bad in the hamburger, i open the hamburger and taste one of the mushrooms by it self and biside a bad smell it tasted rotten. i whent to complain to the supervisor Araceli at that time and i told her the situation, i also stated that the hamburger was bad tasthing. She reply by saying " you probably don't like mushrooms thats why you didn't like it" i reply why will i order a mushroom hamburger if i don't like mushrooms and she gave me a bad look and walk away towards the back. i asked the cashier to give me another hamburger with out the musrooms. Araceli supervisor over heard and instructor to give me a kids size hamburger plane. I was upset at that time as told her i pay $5.79 for my meal and i wanted something equal value to what i had pay for. Aracely surpervisor reply by saying " you had taken two big bittes off you burger so you will get a smaller one. I was more upset at that time and question her, How do i supposed to thaste the burger if i don't take a bite? she walk away and never came back. the cashier was very nice and gave me another hamburger in dispite her supervisor Aracely didn't approved. I don't think people should be in this kind of business whit bad attitude, specially when they at representhing a big hamburger coorporation like Wendy's and being a suppervisor for the store. I m a good customer of wendy's restaurand but this kind of event and service does not want me to go back to wendy's. thank you for your time and hoppe this kind dont repeat it self.


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  15th of Dec, 2008
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Wendy’s International / The Wendy's Company Logo Wendy’s International / The Wendy's Company
Customer Service
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790 Reviews
1 Dave Thomas Blvd
United States - 43017
+1 888 624 8140
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