Wendy’s International / The Wendy's Company / counter service


I was at Wendy's on McLeod Road in Niagara Fall, Ontario today. The counter lady got me a lemonade from behind the counter and then spilled it all over that same customer counter. In the meantime I could see my order completed and waiting. She decided to clean up the entire mess, then refill my drink and then finally get my hamburgers that have been sitting ready for five minutes. During this time no other staff member offered to help her out so the incoming line continued to grow. It gave a very poor impression to everyone there and redefined the phrase "fast food". I guess its Harvey's from now on.

Greg Foley
7358 Lakewood Crescent
Niagara Falls, Ontario
L2G 7T1

Oct 25, 2017

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