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Wells Fargo Bank / the shortage of tellers to help customers

1 Winston Salem North Carolina, United States Review updated:

I have been at the same location now at Wells Fargo for 15 years. It was First Union then Wachovia, now that's Wells Fargo there is no quick stop at the bank. The most tellers they have at any given time is 3. This is a very busy branch, probably in all of Winston Salem. They have a door greeter that's wonderful but when your in a line of 8 to 12 people and 2 of the tellers are hung up with a merchant deposit, then your down to one. What happened to the merchant window, and when lines are long put the greeter behind the desk and help the people. We have 3 accounts there and trust me there is never more than 3 behind the counter. Yes you have drive-up windows, teller machines, online banking, that's fine I'm old fashion I like to do it in person. Until Wells Fargo took over and slowly dwindled the teller staff, stopping by the bank was sort of a pleasure now it's like going to the DMV. The Branch is on Peters Creek Parkway in the Southpark Shopping Center, Winston Salem NC 27127. Really thinking of other Banks right now and am sure others are doing the same. I listen to the people standing in the dreadful line.

Re
Jan 4, 2016
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      17th of Feb, 2016
    0 Votes

    Because they don't really want you on the teller line. Then they can fire more tellers.

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