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Webkinz / False advertising

United States Review updated:
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My daughter received several webkinz for her birthday a year ago. There is no documentation when you buy a webkinz that says you can only use the website for your purchase for a year and then you have to buy ("adopt") a new toy to continue to use the site.

My daughter is crushed and we will contact the NY Attorney General tomorrow due to the lack of information when you buy the product that you will only be able to access the website for a year.


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N  30th of Jul, 2009 by 
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Well was the product purchased only because you get to use the website?

Probably not.

The website is a bonus. They don't have to provide it all and kids would still like the toys.
D  7th of Dec, 2009 by 
Agree Disagree 0 Votes
The toy is called "Web"Kinz which implies that the website is part of the child's experience. Imposing a one year limit is a cynical strategy employed by the company to use the child's disappointment to manipulate parents into having to buy another toy.

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Ganz / Webkinz Logo Ganz / Webkinz
Customer Service
140 Colony Center Drive, Suite 100
United States - 30188
+1 800 724 5902
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