It's a scam
Webzinz website ***. My daughter was so excited to go shopping this morning to use her own money to buy a webkinz. We got home tried to go to webkinz.com to play and it says error on page. Save your money. Their customer service also ***. Or lack of customer service. If they are so proud of an over priced stuffed animal why do they not have an 800 number? You can submit a complaint but they do not get back to you and even if they did what difference does it make try telling a 7 year old why the website does not work.
The complaint has been investigated and resolved to the customer’s satisfaction.
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