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Aquacave Profile

Aquacave

www.aquacave.com

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Latest Reviews and Complaints

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Aquacave Terrible. Got ripped off!

Terrible company! May have been a decent company in the past. Order a $100 salifert test kit. They sent one that was extremely old and about to expire and one of the bottles was busted. I called and explained to them. They said I would have to pay for return shipping. So I boxed them back up went down to the post office. It was going to cost another $27 dollars to send them back plus wait another 2 weeks for a refund according to the gentleman I spoke with. So it was not worth paying the extra money to have them shipped and jump through all of the hoops hoping to get my money back so I just tossed the kits in the trash. Save your money and buy from BRS or Amazon. I can only imagine if I spent $500 and needed customer service or a return. You would be totally screwed. Don't say you haven't been warned.

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9:49 pm EDT
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Aquacave Quality Aquarium Supplies at Aquacave: A Review

But when I finally got my hands on the right item, I was pretty happy with it. Aquacave has a lot of cool stuff for aquarium enthusiasts like me. The website is easy to navigate and they have a wide variety of products to choose from. I was able to find everything I needed for my tank and more. The prices are reasonable and the shipping was pretty fast. I did have a little trouble with the delivery, but that was more the fault of the shipping company than Aquacave. Overall, I would definitely recommend Aquacave to anyone looking for quality aquarium supplies. Just make sure you double check your order before you hit that buy button!

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Overview of Aquacave complaint handling

Aquacave reviews first appeared on Complaints Board on Jun 18, 2023. The latest review Terrible. Got ripped off! was posted on Dec 19, 2023. Aquacave has an average consumer rating of 1 stars from 2 reviews. Aquacave has resolved 0 complaints.
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Aquacave Category
Aquacave is ranked 20 among 46 companies in the Pet Stores category