Aquacave’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of aquarium enthusiasts are dissatisfied with their equipment and supplies.
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Terrible. Got ripped off!
Terrible company! May have been a decent company in the past. Order a $100 salifert test kit. They sent one that was extremely old and about to expire and one of the bottles was busted. I called and explained to them. They said I would have to pay for return shipping. So I boxed them back up went down to the post office. It was going to cost another $27 dollars to send them back plus wait another 2 weeks for a refund according to the gentleman I spoke with. So it was not worth paying the extra money to have them shipped and jump through all of the hoops hoping to get my money back so I just tossed the kits in the trash. Save your money and buy from BRS or Amazon. I can only imagine if I spent $500 and needed customer service or a return. You would be totally screwed. Don't say you haven't been warned.
Aquacave Complaints 1
Quality Aquarium Supplies at Aquacave: A Review
But when I finally got my hands on the right item, I was pretty happy with it. Aquacave has a lot of cool stuff for aquarium enthusiasts like me. The website is easy to navigate and they have a wide variety of products to choose from. I was able to find everything I needed for my tank and more. The prices are reasonable and the shipping was pretty fast. I did have a little trouble with the delivery, but that was more the fault of the shipping company than Aquacave. Overall, I would definitely recommend Aquacave to anyone looking for quality aquarium supplies. Just make sure you double check your order before you hit that buy button!
Is Aquacave Legit?
Aquacave earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Aquacave has registered the domain name for aquacave.com for more than one year, which may indicate stability and longevity.
Aquacave.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aquacave.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Aquacave.com you are considering visiting, which is associated with Aquacave, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a aquacave.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Aquacave as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Aquacave have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Aquacave.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Overview of Aquacave complaint handling
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Aquacave Contacts
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Aquacave phone numbers+1 (847) 775-0640+1 (847) 775-0640Click up if you have successfully reached Aquacave by calling +1 (847) 775-0640 phone number 0 0 users reported that they have successfully reached Aquacave by calling +1 (847) 775-0640 phone number Click down if you have unsuccessfully reached Aquacave by calling +1 (847) 775-0640 phone number 0 0 users reported that they have UNsuccessfully reached Aquacave by calling +1 (847) 775-0640 phone number
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Aquacave emailssupport@aquacave.com98%Confidence score: 98%Supportcustomercare@aquacave.com97%Confidence score: 97%Support
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Aquacave social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Aquacave contacts
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