Jeffers’s earns a 3.0-star rating from 1 reviews and 1 complaints, showing that the majority of pet owners are somewhat satisfied with their purchases.
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Jeffers customer service is outstanding
Jeffers customer service is outstanding. I had an unusual problem and they corrected the problem without hesitation. The representative was friendly and helpful and assisted me with great respect. In my opinion they are a top notch company who stand behind their products.
Jeffers Complaints 1
I made a large online order on 03/27/2023
I made a large online order on 03/27/2023. I check the order status the night of 29th and it still says handling . Given past issues I've had with this company I will get into later I decided to call the next day to make sure everything was fine. I call at 3:05 pm EST to find out my order was never made, instead I'm told that they'll only take certified funds from my account I.e. money order or a check. I ask to speak to a manager since the operator couldn't tell me why that restriction In place, only to be told there weren't any available for the rest of the day. I decided to check with PayPal and they told me the invoice was paid normally and that there were no issues on my end. I decided to call back at 4:33 pm EST to no answer, their posted call hours are 8am to 5pm.Now background for the past issues I alluded to earlier. I have made 3 order now with this company the first went fine, the second was put on hold from an automated fraud alert and I took a 2 days for me to notice the email so by the time I responded t hat yes I made the order. I worried the items would not arrive in time I asked them to cancel the order and return my money. They said sure no problem then a week later the items arrived. I called them back and they say there was no cancelation also that the order was shipped the day I called so no It wasnt already in transit. The order did arrive late but I decided to keep it instead of dealing with the hassle and time waste of a return.In summery the first time I had an issue with this company they at least emailed me that there was an issue. This time If I hadn't call I wouldn't have know that a plan had occurred.
Is Jeffers Legit?
Jeffers earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Jeffers. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jeffers has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Jeffers has registered the domain name for jefferspet.com for more than one year, which may indicate stability and longevity.
Jefferspet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jefferspet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Jefferspet.com you are considering visiting, which is associated with Jeffers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Jeffers website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Jeffers. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Jeffers complaint handling
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Jeffers Contacts
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Jeffers phone numbers+1 (800) 533-3377+1 (800) 533-3377Click up if you have successfully reached Jeffers by calling +1 (800) 533-3377 phone number 0 0 users reported that they have successfully reached Jeffers by calling +1 (800) 533-3377 phone number Click down if you have unsuccessfully reached Jeffers by calling +1 (800) 533-3377 phone number 0 0 users reported that they have UNsuccessfully reached Jeffers by calling +1 (800) 533-3377 phone numberToll Free+1 (334) 793-5179+1 (334) 793-5179Click up if you have successfully reached Jeffers by calling +1 (334) 793-5179 phone number 0 0 users reported that they have successfully reached Jeffers by calling +1 (334) 793-5179 phone number Click down if you have unsuccessfully reached Jeffers by calling +1 (334) 793-5179 phone number 0 0 users reported that they have UNsuccessfully reached Jeffers by calling +1 (334) 793-5179 phone numberFax
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Jeffers emailsruth.jeffers@jefferspet.com98%Confidence score: 98%Executivekcahill@jefferspet.com97%Confidence score: 97%mloman@jefferspet.com96%Confidence score: 96%jmartin@jefferspet.com96%Confidence score: 96%careers@jefferspet.com95%Confidence score: 95%Hrcustomerservice@jefferspet.com94%Confidence score: 94%Supportsbirge@jefferspet.com80%Confidence score: 80%lsmith@jefferspet.com73%Confidence score: 73%
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Jeffers addressP.O. Box 100, Dothan, Alabama, 36302, United States
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Jeffers social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 15, 2025
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