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3.2 8 Reviews 1 Complaint
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Jeffers Reviews 9

12:00 am EDT

Jeffers Mixed Experiences with Jeffers - Proceed with Caution

As someone deeply invested in the well-being of animals, I understand the importance of reliable pet supply providers. Jeffers, a well-known name in the industry, has garnered mixed reviews from customers. While some praise their products and customer service, others have faced significant challenges. It's evident that Jeffers has room for improvement in certain areas, particularly in ensuring accurate shipping and addressing customer concerns promptly. As you consider Jeffers for your pet needs, it's essential to proceed with caution and perhaps explore alternative options to guarantee a seamless experience for you and your beloved pets.

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11:14 am EDT
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Jeffers Jeffers customer service is outstanding

Jeffers customer service is outstanding. I had an unusual problem and they corrected the problem without hesitation. The representative was friendly and helpful and assisted me with great respect. In my opinion they are a top notch company who stand behind their products.

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5:40 am EDT
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Jeffers Unbeatable Prices and Lightning Fast Shipping: My Review of is the bomb! I mean, seriously, their prices are unbeatable. And when I say unbeatable, I mean it. I've searched high and low for better deals on pet supplies, and Jeffers always comes out on top. Plus, their shipping is lightning fast. I've never had to wait more than a few days for my order to arrive. And if I ever have a question or concern, their customer service team is always there to help. They're super friendly and knowledgeable, and they always go above and beyond to make sure I'm happy with my purchase. Honestly, I can't recommend Jeffers enough. If you're a pet owner, you need to check them out. Trust me, you won't be disappointed.

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  1. Pros
    1. Diverse product range
    2. Competitive pricing
    3. Quality customer service
    4. Frequent promotions
    5. Informative resources
  1. Cons
    1. Limited International Shipping
    2. No Live Chat Support
    3. Fewer High-End Brands
    4. Inconsistent Product Stocking
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Jeffers Jeffers Pet Supplies: Good Deals and Happy Pups, but Watch Out for Shipping Costs

Jeffers is a pretty good website for pet stuff. They got some good sales going on, but the shipping can be a bit steep. My dog was super happy with the toys I got from them though. The Giggle Ball was a real crowd-pleaser. It kept my pup entertained for hours on end. Overall, I'd say Jeffers is a solid choice for pet owners looking for some new gear.

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Jeffers Affordable and Quality Pet Products with Helpful Customer Reviews - My Experience with Jeffers

I've been shopping at Jeffers for a while now and I gotta say, I'm always impressed with the quality of their products. And the prices? They're pretty darn good too. I mean, I'm not made of money, so it's nice to find a place that doesn't break the bank.

One thing I really appreciate about Jeffers is the customer reviews. It's always helpful to see what other people think of a product before I buy it. Especially when it comes to my dogs. I want to make sure I'm getting them something they'll actually enjoy.

Speaking of my dogs, they absolutely love the squeaky toys from Jeffers. And at only $1 or $2, I don't mind buying them a few every now and then. Plus, it's always entertaining to watch them play with them.

But it's not just toys that I buy from Jeffers. I've also purchased a few dog sweaters from them and they've always been just as described. The sizing is easy to figure out too, which is a relief since I have both large and small dogs.

Overall, I'm really happy with my experiences shopping at Jeffers. The quality of their products is top-notch and the prices are affordable. Plus, the customer reviews are a huge help when it comes to making a decision. I'll definitely be a returning customer.

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Jeffers Mixed Experiences with Jeffers: Frustrating Shipping Delays and High Costs

I've ordered from Jeffers twice now, and I have to say, my experiences have been mixed. The first time I ordered, it took a whopping 6 weeks for my package to arrive. I was pretty frustrated, especially since I had to pay $39 for shipping. That's a lot of money to wait that long for my stuff!

But, I decided to give them another chance. I placed my order and they charged my card, but then they emailed me saying they needed to add an extra $62.10 for shipping. That's crazy! My order wasn't even $100, and they wanted to charge me over half of that just for shipping. I decided to cancel everything.

I'm not sure if I'll order from Jeffers again. The prices are decent, but the shipping charges are outrageous. And, the fact that it took so long for my first order to arrive was really frustrating. I might try them again in the future, but for now, I'll be looking elsewhere.

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Jeffers Jeffers Pet Supply: Reliable, Affordable, and Customer-Focused

I've been a customer of Jeffers for more than 25 years now. Back in the day, I used to order by phone, but when they went online, I started ordering that way. And let me tell you, I've never been disappointed with any of their products or customer service in all those years. Their prices are always lower than those of pet stores, and I refuse to shop at any of them because I'm always disappointed in their customer service, lack of knowledge, and of course, pricing!

I've bought everything under the sun from Jeffers - toys, treats, collars, beds, medicine - you name it, I've bought it from them. One Christmas years ago, I forgot in the confusion to purchase puppy presents, and at the last minute, I put in an order that I wasn't sure would be delivered on time even with expedited delivery. But guess what? It was delivered with a day to spare! That's the kind of customer service that keeps me coming back.

This last Christmas, I needed two toys of the same color, and I knew that color wasn't a choice with this particular item. I asked, knowing it might not happen, but when I opened the box, there they were - both toys in the same color! That's the kind of attention to detail that sets Jeffers apart from the rest.

As a long-time customer, I will always use Jeffers Pet Supply. They've been there for me and my current and past Dobermans, and I know they'll be there for me in the future. If you're looking for a reliable, affordable, and customer-focused pet supply store, look no further than Jeffers!

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Jeffers Disastrous Experience with Company's Shipping and Customer Service for Marek's Vaccine

I ain't one to leave bad reviews, but dang, this company really messed up. We ordered some Marek's vaccine for our baby chicks, which is super important 'cause Marek's is everywhere and can kill 'em. We paid for overnight shipping and even called to make sure it was in stock and would ship out that day. But when it didn't show up the next day, we checked and found out they shipped it UPS ground, which means it wasn't kept cold and was useless by the time it arrived. When we chatted with the company, they tried to blame us and said we chose ground shipping, but we had proof we paid for overnight. Finally, they admitted it was their mistake and said they'd refund our shipping. But they didn't follow up with us and the vaccine still didn't arrive the next day. We had to call again and found out it was shipping out that day and would arrive the day after. And to top it off, they charged us for shipping and some other fee, even though they said they'd refund it. This whole process was a huge headache and we'll never order from them again. It's a shame 'cause this was really important and they just didn't seem to care.

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Jeffers Complaints 1

9:59 am EDT
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Jeffers I made a large online order on 03/27/2023

I made a large online order on 03/27/2023. I check the order status the night of 29th and it still says handling . Given past issues I've had with this company I will get into later I decided to call the next day to make sure everything was fine. I call at 3:05 pm EST to find out my order was never made, instead I'm told that they'll only take certified funds from my account I.e. money order or a check. I ask to speak to a manager since the operator couldn't tell me why that restriction In place, only to be told there weren't any available for the rest of the day. I decided to check with PayPal and they told me the invoice was paid normally and that there were no issues on my end. I decided to call back at 4:33 pm EST to no answer, their posted call hours are 8am to 5pm.Now background for the past issues I alluded to earlier. I have made 3 order now with this company the first went fine, the second was put on hold from an automated fraud alert and I took a 2 days for me to notice the email so by the time I responded t hat yes I made the order. I worried the items would not arrive in time I asked them to cancel the order and return my money. They said sure no problem then a week later the items arrived. I called them back and they say there was no cancelation also that the order was shipped the day I called so no It wasnt already in transit. The order did arrive late but I decided to keep it instead of dealing with the hassle and time waste of a return.In summery the first time I had an issue with this company they at least emailed me that there was an issue. This time If I hadn't call I wouldn't have know that a plan had occurred.

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Is Jeffers Legit?

Jeffers earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Jeffers to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Jeffers is known for their high standards and safety. If you're thinking about dealing with Jeffers, it's wise to check how they handle complaints.

We found clear and detailed contact information for Jeffers. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jeffers has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Jeffers has registered the domain name for for more than one year, which may indicate stability and longevity. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with Jeffers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The Jeffers website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

Jeffers website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Jeffers. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Jeffers

Screenshot Jeffers
Jeffers is a well-known and reputable online retailer that specializes in providing high-quality pet supplies and products to pet owners across the United States. With over 40 years of experience in the industry, Jeffers has established itself as a trusted source for all types of pet-related needs, from food and toys to grooming supplies and healthcare products.

One of the key features that sets Jeffers apart from other pet supply retailers is its commitment to providing a wide range of products at competitive prices. Whether you're looking for premium dog food, cat litter, or bird cages, Jeffers has a vast selection of items to choose from, all of which are priced affordably to ensure that pet owners can get the products they need without breaking the bank.

In addition to its extensive product offerings, Jeffers is also known for its exceptional customer service. The company's team of knowledgeable and friendly representatives is always available to answer questions, provide advice, and help customers find the right products for their pets. Whether you're a first-time pet owner or a seasoned pro, Jeffers is dedicated to making your shopping experience as easy and enjoyable as possible.

Overall, Jeffers is a top choice for pet owners who are looking for high-quality products, competitive prices, and exceptional customer service. With its extensive selection of pet supplies and its commitment to providing the best possible shopping experience, Jeffers is a trusted and reliable source for all your pet-related needs.
How to file a complaint about Jeffers?

Here is a comprehensive guide on how to file a complaint against Jeffers on

1. Log in or create an account:
- If you already have a account, log in using your credentials.
- If you don't have an account, create a new one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Jeffers in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Jeffers.
- Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on

Ensure each step is clearly defined to assist you effectively in filing a complaint against Jeffers on

Overview of Jeffers complaint handling

Jeffers reviews first appeared on Complaints Board on Jun 6, 2023. The latest review Mixed Experiences with Jeffers - Proceed with Caution was posted on Mar 29, 2024. Jeffers has an average consumer rating of 1 stars from 9 reviews. Jeffers has resolved 0 complaints.
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  1. Jeffers Contacts

  2. Jeffers phone numbers
    +1 (800) 533-3377
    +1 (800) 533-3377
    Click up if you have successfully reached Jeffers by calling +1 (800) 533-3377 phone number 0 0 users reported that they have successfully reached Jeffers by calling +1 (800) 533-3377 phone number Click down if you have unsuccessfully reached Jeffers by calling +1 (800) 533-3377 phone number 0 0 users reported that they have UNsuccessfully reached Jeffers by calling +1 (800) 533-3377 phone number
    Toll Free
    +1 (334) 793-5179
    +1 (334) 793-5179
    Click up if you have successfully reached Jeffers by calling +1 (334) 793-5179 phone number 0 0 users reported that they have successfully reached Jeffers by calling +1 (334) 793-5179 phone number Click down if you have unsuccessfully reached Jeffers by calling +1 (334) 793-5179 phone number 0 0 users reported that they have UNsuccessfully reached Jeffers by calling +1 (334) 793-5179 phone number
  3. Jeffers emails
  4. Jeffers address
    P.O. Box 100, Dothan, Alabama, 36302, United States
  5. Jeffers social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2024

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