- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
the receipt is a gimmick
On the walgreens receipt it says enter our monthly cash sweepstakes this month the prize is $3, 000.00 to enter please go to www.walgreensfeedback.com or call [protected]. Within 72 hours to complete a shorht survey about your visit to this walgreens. Even gives you a survey# mine was (#[protected]-xxx) I will keep the last 3 numbers private and also a...
Read full review of Walgreens and 9 commentswalgreen's complainers
Hi, "www.walgreens.com" ; - idiots!
Since the mid-90's; never type:
Http://www.
Www.
Preceding the web address you intend to reach. you cause your computer to go "chasing it's self"!
Type: walgreensfeedback.com
You're in!
The "_.com" means a commercial website
"_.org" means an organization that is tax exempt.
"_.gov means the united states of america's government (how's my spelling?).
Have someone/some school/ individual/"it"person at work (if you are in s. w. mo.)- (that's short for southwest missouri).
Q: do you have children/grand-kids/friens/enemies, neighbors?
Better yet!
Get rid of that"thing"!
I just registered @"www.walgreens.com"- I may win $3000. oo!
The complaint has been investigated and resolved to the customer’s satisfaction.
impossible to use visa for online shopping
I shop at several Walgreens averaging at least once a week. I purchased a prepaid Visa to use online, but it the websites would not accept it because it had no expiration date. I attempted to return it to save the $4.95 fee (plus tax) but was told there was nothing they could do. I was referred to a local customer service number, but my call has not been returned.
This $5.00 is significant to me. I go to extreme lengths to save $5.00. Somebody in Walgreens should have the authority and desire to take action for customer satisfaction. A $5.00 gift card to Walgreen's would do nicely.
The complaint has been investigated and resolved to the customer’s satisfaction.
saku and casper are my heros!
I work at Walgreens, and this happens all the time. People buy the cards and have some sort of problem every time. Mainly this problem is because the person is stupid; like most of our customers. You're not buying the card from Walgreens, you're buying it from Green Dot. We don't even make any money on the cards. I've even had some idiots come in with the card claiming that it didn't work, and that they even "scratched off the little black strip on the back, and there was no code underneath." How stupid could you possibly be? It's not our fault that you're a dead beat and can't get a free checking account like a normal person.
You're an idiot. Use the card for purchases a store somewhere. It says on their rack that they cannot refund cards. If you want a refund call the company that issues the card.
terrible customer service
I made my first trip to my local walgreens and was very disappointed. Not only did I not find what I was looking for, no one asked if I needed help. And there was no shortage of employees. After I had wandered around for a while, I walked by an aisle and saw at least four employees, standing around and just chatting. I stared at them for a second and went...
Read full review of Walgreens and 9 commentsmedication available
I have been using Walgreens Pharmacy at 1860 Veterans Memorial Highway, Islandia NY for the past eight months. Over the last three or four months, when I bring in the prescriptions to be filled, the medication is not available. I find myself going to two different pharmacies to get the medication meeded. The medication I am referreing to is Mylan Fentanyl...
Read full review of Walgreens and 1 commentcoupons issue
I went to Walgreens today .I had some manufacturecoupons and some store coupons .None of them were expired .When i gave them to the cashier one of them beeped .The cashier called the manager .The manager was an old lady who was too loud .She looked at my coupons showed some attitude & said ITS SEEMS SHE IS A COUPON QUEEN.
She didn't even know that we can use store coupon with the manufacture one on the same item.I had one huggies manufacture coupon and one huggies walgreen activity book coupon .She said i cannot use both because walgreens is itself a manufacturing company.This didn't make any sense to me.At the same time she said i am still trying to make it work .I said its ok, dont make it a big deal I will pay.But she kept trying to make me feel bad.I don't understand why the Walgreen managers and staff is not coupon friendly .How come she is a manager when she doesn't know the coupon policy.Secondly her attitude made me feel awefull.
I will never gonna go back to this store again.And request the Walgreens corporate to train their staff specially the managers and make the learn the rules and manners please.I don't think there is anything wrong about using coupons.
The complaint has been investigated and resolved to the customer’s satisfaction.
refusal of service
The Pharmacist in charge today February 6, 2017 at 10:30 am central time, refused sale of "Plan B" contraceptic product with the excuse that it was against her religion. Now as far as i know she is not the walgreens owner therefore should not refuse service. I am very upset because she sent me away to another one close by, but what she did not know was the fact that the next pharmacy did not have any at that time. Now, her actions put not only me but my partner in difficult circumstances and i would like appropriate actions and investigations to take place for not only my sake but many others as well.
The complaint has been investigated and resolved to the customer’s satisfaction.
When I go to pick up my prescriptions, I have trouble trying to communicate to them that all my prescriptions are covered under workman's comp. They sometimes forget to get authorization thru the carrier and I have to go back later to pick up my prescriptions. When I drop my prescriptions off, I write on it and also tell the person at the window that it is a workman's comp. prescriptions. They get paid very well from my prescriptions. It is a hassle to have to go back and make another pickup. Gas is expensive and it waste my time. I have ask them several times to put it in their computer. If it happens one more time, I will take my business somewhere else.
Do you not own a phone? You can always call the pharmacy before you drive in to pick it up.
solution? get out of texas. UGH.
unfair employee
I watched Oprah. She said Walgreens would do free glucose testing. I called first to find out which Walgreens near me was doing it. I had to call three of them before finding one 20 miles away that said they were. I ask if I needed an appointment and the person on the phone said no, just walk in. So I left my home for the 20 mile trip and when I got there at 9:45AM, I was informed they only do it from 11AM until 2PM. Well, why didn't the person on the phone tell me this when I ask about an appointment? I could not wait until 11:00. I had to be home by 11:00 because of another commitment, so therefore, I just made a 40 mile round trip for nothing because of an unfair employee who could have told me the hours when I called. How rude!c
The complaint has been investigated and resolved to the customer’s satisfaction.
You asked if you needed an appointment. That was true.
If you needed other questions answered, you needed to ask them.
They did nothing wrong, this was your fault.
Well stop watching oprah you fat lazy ### what else were you doing that day.
employee rudeness
There is an older man with a full head of white hair and a full white beard working in the pharmacy dept. of this store. We tried the drive thru yesterday and the man was nasty and sarcastic to my mother. He got her so aggrivated we had to go into the store to straighten out the drug order. When we went into the pharmacy and my mother said "I am sorry but...
Read full review of Walgreens and 3 commentsrude employee and racism
I visit this walgreens regulary, overall the employees arenot friendly includind the Male manager last name Havlik i believe, however Cindy who is a manger also is always pleasant, on thursday february 4th, 2010 i entered this store and i asked the person at fron t register to please call someone to unlock the crest white strips..and so she did her name wa...
Read full review of Walgreens and 3 commentsshortage on prescription
My doctors (for the 1st time) prescribed my 60 Kolonapin to take twice a day. I had my orderd filled on Tuesday. THe order seemed fine and i didnt count the #. 3 days later, i took my recommended dose and noticed the pills looked short, so i counted them. I had 26 of 60 left. There is no way that i took 34 pills in two days and no one lives with me and no one has been of over. I took the bottle to the pharmacy and explained the issue but they said it was counted twice and since its a controlled substance, there wasnt anything they cand. I was told that the pharmacy manager would be back on Monday and can try to take it up with her. What can i do know? HELP!
The complaint has been investigated and resolved to the customer’s satisfaction.
quit selling them to your friends you stupid ###!
stay away
For all the advertising on TV about the great prices and service on prescriptions I had all my scripts transferred. I was treated rudely and nearly didn't leave the bottles for refill. When I went to pick up the filled prescriptions I was horribly upset to discover they charged MORE than anyone else on all but 1 of my medications. No answers or explanation of sky-high prices and rude service. Walgreens lost me as a customer. They can SAVE it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes I use to patronize Walgreens. They are so bent on trying to restructure they lost complete sight of customer service. Although they lost sight of their employees as well. The slogan "Rewire for Growth" is set for "Rewire for Failure". My ENTIRE FAMILY and all FRIENDS have pulled every RX to Osco and CVS. You know we are all happy we did since we are treated nicely, get accurate RX service UNLIKE Walgreen's. Smart Choice to pull away from Walgreens.
sweepstakes
Put me down as another frustrated walgreen consumer who tried to enter your monthly cash sweepstakes and ran into the web site run a muck. My survey number was [protected] with a password of [protected]. Perhaps walgreens needs a new web master. adios, Bob
The complaint has been investigated and resolved to the customer’s satisfaction.
Went to Walgreens store and on receipt says to login to website for sweepstakes, but there isn't any sweepstakes anywhere...Need to fix register receipts, false information on them...
When you go to the website there is a lot of different advertising and nowhere to sign up for the sweepstake. Is this not fraud?
Why is Walgreens continuing to offer the monthly cash sweepstakes if you can't access it on the website?
WHY CAN'T I GET INTO YOUR MONTHLY SWEEPSTAKES, EVERYTHING I CLICK ON DOESN'T HAVE THE SURVEY.
DENNIS R. NOLL
When you go to the Walgreens website to complete the survey for Sweeptakes, one cannot be found. Several other customers have been complaining about the same problem. Is this a scam or what?
Ahi dios mio Survey# [protected] Password# [protected]
Same here Survey# [protected] Password# [protected]
Could not get to enter survey [protected]
As a regular Walgreens' customer I have entered the Cash Sweepstakes in the past, however, I now notice that you have made it difficult (and to this point I might say impossible, ) to sign up on the sweepstakes. To me this is a real "downer" and mistake on Walgreen's part. What this evasive step by you does is to change my opinion to negative vibes regarding this supplier vs. a positive view.
W. G. Rogers, Survey # [protected] ; Password: [protected]
Tallahassee, FL
I, TOO, AM HAVING A PROBLEM GETTING INTO WALGREENS FEEDBACK SWEEPSTAKES. WHAT'S THE PROBLEM? I TRIED YAHOO AND GOOGLE. NOTHING.
CAN IT BE FIXED. WHY IS IT SUCH A HASSLE.
I HAVE GOTTEN IN BEFORE WITH NO PROBLEM, BUT NOT TODAY.
THANKS FOR YOUR HELP.
JH
a guy named john
Hi my name is Frank, and I would like to complain about the Walgreens Pharmacy in Massena N.Y 13662. There is this guy name John that works at the Pharmacie behind the counter. I was there to drop off a perscription at the drive through, and I guess there is a buzzer that rings off when you go through it. Well I did'nt know that at all, I pulled up to the window to ring the buzzer because it tells you to, so I did.. And this guy name John I don't know his last name because he would not give it to me. He said to me " Yea what do you want " Well any way I droped off the perscription and I came back an hour or so to get it.. And when I pulled up to the window I pushed the buzzer again and he came to the window again, and started yelling at me. Saying that I seen him standing there and everything, and I asked him what his problem was and he kept treating me like crap. I know one thing, I had a massive Heartattact almost 3 years ago now, and he had me shakeing so hard and my chest started to hurt me. I just don't want this kind of stuff to happen again, and would like it if you's could take care of this matter. I Truly Appreciate It.. Thank You..
The complaint has been investigated and resolved to the customer’s satisfaction.
Frank,
Complaints Board is a Web site on which complaints are posted. Complaints Board will not resolve your complaint for you.
Why don't you switch your prescription to another drug store?
sales persons and managers
Every time that I go into Walgreens I to buy something I have to look for an Sales Associate and then when I do see one they would just walk right pass me as if I don't need help and I am a customer that comes in mostly everyday. You would see some Store Associates talking to each other as if they don't have any work to do. One day I went into the store and...
Read full review of Walgreenswrongful termination
I had to start taking medication in may of 2009 and company policy is: employees have to fill their RX at Walgreens. I take HIV medication and was having alot of problems adjusting to the meds, had to call in sick a few times- got written up, was asked how I got infected, schedule was changed without warning, told to take vacation days when they over scheduled other techs, and finally got written up jan 2010 and fired because I didn't get manager approval to cover a shift, when I was informed that it was my responsibility to cover my scheduled shifts when I started school... I did what the pharmacy manager told me to do. The day I was fired he didn't even have the balls to be present! He had his flunkie store managers do the dirty work. What really pisses me off is that I thought I was working with professional medical staff and what I really was working with was a bunch of ignorant, racist, judgmental idiots!
wow! you are a disgrace to the human population. SHAME ON YOU!
I Was intentionally infected by a man I dated for over a year and I'M A WOMAN!
The complaint has been investigated and resolved to the customer’s satisfaction.
You guys are rude!
Anyway, to the OP, it is none of the company's business how you got infected. I would think it's some sort of HIPAA violation for anyone other than the tech/pharmacist who filled your drug to know unless you told them, of course.
Quit ### you ###ing queer.
discrimination & harassment
My supervisor, Debbie Newton, has been harassing me at the workplace. She is trying to haze me out of my job. I believe this to be personal and I don't know why. Coworkers have witnessed her treatment of me and will attest to it. Please advise.
Christine Writesel
RS/Cash Poster
Billings, MT 59101
[protected]
[protected]@optioncare.net
The complaint has been investigated and resolved to the customer’s satisfaction.
Has anything been done regarding your complaint?
has anything been done about your complaint?
website feedback /#3, 000.00 cash sweepstakes
I have in the past used walgreens "how are we doing"? Questionnaire. I had no problems finding /using the websitewww.walgreens/feedback.com. in the past. Unfortunately, in the last few months (Or longer) I can't access the website walgreens gives to rate how your vist to walgreens was. For your time they enter you into their monthly $3, 000.00 cash prize sweepstakes.
Intrested and reportive.
Good
good
It does not bothers me.
I am a good judge of things. I think they are very commentive.
i am agood judge of things. I think they are very commentive.
The products are good and the customers are honest.
I think your products are excellent and the customers are good and attentive, the are friendly.
I like walgreens products. I am a customers of theres, and enjoy shopping with them.
walgreens needs more grocery items in their stores.
this is incredibly frustrating. i think it's a fraudulent and non-existent sweepstakes. i do however think they're trying to get free feedback from customers. i like their stores and personnel -- but as usual, the corporate ladder is sucky here as with any corporation.
short on medication
yesterday I filled my pain pills with my hometown walgreens as I always do every month. When I recieved my medication I loked at the bottle and thought to myself, that doesnt look full enough, It was 2:30pm and I had to be back in troy tenn. by 2:40 to get my child out of school so I lfet and decided as soon as I could park at the school I would count them. I got to my childs school, counted them, and sure enough I was missing 10 pain pills. when i called the walgreens they said it wsnt their prob. because once you leave the store they can account for them. They offfered me back $4.50 for the 10 missing pills and said they would refill them 3 days early for my incoveince. This is not acceptable. Someone stole my prescription medication, and this is illegal and despicable. They wanted to make me feel like the mistake was made or my behalf when I KNOW it was not. I am not stopping untill something is done. Ive called the corporate office twice & a new investigation has been started. I hope they will get to the bottom of this. They said a order was made to watch the surveliece video and I hope they find out the truth. I hope it was caught on tape and they fire whoever had something to do with this. You shouldnt have to count them before you leave, you trust a pharmacy and believe they will do you right. I have a bran new prescription that should be filled up to the top of the bottle, and instead it looks like Ive had this bottle for a week now. This is not right under any circustances.
The complaint has been investigated and resolved to the customer’s satisfaction.
If you had already been shorted once, why would you use them again. And not only that, why would you not stand at the counter and count them the second time if you know once you leave the store they don't care? If you ask me the second one was your fault, you should have known better.
Walgreens #3657... Over several occations I have been shorted my medication from Walgreens. I have filed an offical complant with the Arizona Board of Pharmacy. An investigation will take place. I suggesst any one having this problem do so with your State Board of Pharmacy.
Get the District Pharmacy manager involved. Find out who the manager is, and demand an explanation. it shouldn't have to come down to getting a video surveillance... they probably JUST COUNTED WRONG.
over reacting
Ive been employeed at walgreens for over 5yrs and on Sept. 14 I found my uncle passed away due to a drunk driving accident he caused. I was in shock and depressed when we were told what had happened; from then i just wanted to stay away from alcohol and not drink at all So i then went to look for AA meetings to see what it was all about; i also asked...
Read full review of Walgreens and 1 commentIf you represent Walgreens, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Walgreens
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walgreens. Make it specific and clear, such as "Incorrect Prescription Filled at Walgreens" or "Poor Customer Service at Walgreens Store #123".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific Walgreens location or service you are complaining about.
- The date and time of the incident or issue.
- A clear description of what happened, focusing on the nature of the issue.
- Any interactions you had with Walgreens employees, including names or descriptions if possible.
- Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
- The company's response or lack thereof.
- The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.
Remember to be factual and include any relevant information about transactions or interactions you had with the company.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the supporting documents are correctly attached.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, make sure to monitor your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or even from Walgreens representatives addressing your concerns.
Overview of Walgreens complaint handling
-
Walgreens contacts
-
Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
-
Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
-
Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
-
Walgreens social media
Most discussed Walgreens complaints
check refusal problemRecent comments about Walgreens company
Walgreens pharmacy autofilling rx despite being told not to by me.Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.