SUBMIT A COMPLAINT

Vodacom / service

Midrand, ZA

I have made an upgrade of an LG Q6 cellphone on the 24th of September 2017 from Vodacom (Quatation No. [protected]); (ID [protected]) and kindly resolve the change of bills on my invoice because the bill of R520.72 that Cellsure/ Vodacom increased on my invoice which differs to the one I agreed to pay on my contract is absolutely ridiculous and abusing my right as a consumer to be informed of any changes and breach of contract/ agreement. Also take note I am not willing to pay ANY AMOUNT other than the one I have agreed to and signed for on my contract which is R473.49 FOR TWENTY FOUR MONTHS and this is not the first time I have lodged a dispute with this problem and no one took any action. If someone does not resolve this issue and correct my bills before the debt order is made on my account, I am hereby giving you notice that I am going to escalate this matter with every corner of legal action and consumer protection.

Th
Nov 21, 2017

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