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Vodacom / data purchase false advertising

1 Head Office Midrand, South Africa
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On Wednesday th 13th of February 2019 at approximately 09h14, I bought a 2 Gig data bundle for 30 days using *111#

I received 1 Gig day and 1 Gig night. Only after 5 calls to 135 was I able to speak to a consultant and she explained to me that there was a pop up that explained how the 2 Gigs is broken down. I have used *111# for years now and never has this been as it is now since the last week as I have found out.

I bought 2 Gigs and I want 2 Gigs to use when I want to. I will never user night data - NEVER HAVE AND NEVER WILL. So night data is useless to me.

This is blatant daylight robbery. And Vodacom is praying on people with muscle memory using an app that has not changed in years!

Graham Greene

Feb 14, 2019

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