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Vodacomgoing nowhere slowly

1
D Review updated:

I have moved into a new property in northgate, randburg on 01 aug 2009. On 2nd aug I notified vodacom that I have a problem with cellphone signal & 3g connection. I have been promised since that someone will come out & test the signal to confirm the way forward. I have requested that vodacom cancel the balance of my contract so I can look at an option through telkom, however still nothing. Their customer care line is pathetic. I even spoke to a supervisor who was clueless about the industry. No use being sa's leading communications provider when you guys cannot spell customer care.

Dusty
Tel:[protected]

Responses

  • A
      Nov 21, 2014

    I am very upset regarding my phone repairs, it has been sent in on several occasions and every time I get it back the same problem occurs and it is send to Johannesburg and I sit with no contact what so ever cannot even receive my sms when I do a transaction,
    now for the 5th time I get told to claim from insurance whereas it is under warranty please assist I do not know what to do anymore, I blocked my account because of this problem I have

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