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Videocon Air Conditioners / Pathetic products and services!

1 India Review updated:

We have purchased a videocon A.C. 2 years back, with a compressor guarantee of 5years, last year it wasn't working i've sent the A.C. to the service station in last summers and this company had returned it in dec when whole summers were over, this year when i switch on the A.C. in summers it is simply not working, now neither the people from service station nor the company is responding. Service station people say we will send someone tomorrow and there tomorrow never come. I've mailed to the company directly and they had just ignored the mail as if we don't exist. Is this company making the Air conditioners to work in winters only, they say they are so called indian multination but what i say there services and products are pathetic and don't deserve to work as exporters as they degrade the country's name.

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Comments

  • Ha
      23rd of Aug, 2008
    0 Votes

    i had purchased a A.C. (videocon) from Multi Electronics G.N.B. Road Tinsukia on 26.06.08 VAS.G.182 VIDEOCON 1.6 TON SPLIT AIR CONDITIONER Sl.No. 107020700(indoor) & 06351309(outdoor) i have been having regular problems from the day i purchased as today i had called the service station in tinsukia i was told that it ll take a month to be changed as i cannot wait for so long . would like to know what should be done with the case after spending rs. 25000/- if this sort of service is given then it is really disappointing .




    Regards

    Hanu Rathore
    spykar Store
    Rang Ghar Complex
    G.N.B. road
    Tinsukia 786125
    cell- +919954042493
    off. +913742331709

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