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Verizon Wireless / 30 day risk free scam

1 West Chester, United States

Verizon offers a 30 day risk free return for new customers. I returned my phones with in the time frame. I was waiting for a final bill to pay for the 3 weeks I used. I got a bill for Nov. It was for over 1, 000.00. They said I broke the contact on both my phones, I not only owed them 340.00 for a month of use (which is very high for 2 phones?) But 350.00 per phone as a penalty. After many many calls to verizon, I am now being harrassed by the "collections" dept. Each time they go on to my account and say well, it takes time for the changes to reflect in the system. It is a joke. I just need my correct bill for three weeks of use? Seems like a bunch of ###s work there!

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