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Verizon Fios / installation

1 Diamond Bar, CA, United States

I ordered Verizon Fios. They said to call 48 hours for my approval to install the system starting from the side walk. I called daily for a week and stayed home for 6 hours for Verizon to come out and show me where they were going to install the fiber line. They never showed up. After a week the arrived without approval and cut up my driveway and a side walk on the side of my house. When I came home I saw the mess. I am in the process of fighting Verizon to replace my driveway and side walk. No planning or communication. Verizon has been a terrible experience!

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