Verizon Fios / I hate verizon fios, phone, tv and internet and thier so called customer service, billing, management, etc
It is 10:15 am Thursday, November 15th 2007. I should be at work right now, but instead I am at home on the phone on hold with Chris and Ms. Stamper (some sort of supervisor Verizon supervisors). I have resigned to the fact that I will eventually have to get rid of this service if not in protest if nothing else. I truly want to warn everyone that before you get Verizon FIOS as with any strenuous exercise make sure you check with your physician first (It could be hazardous to your health).
In theory Verizon FIOS Triple Play makes alot of sense, however Verizon has no godly idea of how to make it happen without sending thier customers through a coronary.
I HATE VERIZON FIOS, Phone, TV and Internet and thier so called customer service, billing, management, etc.
I have been trying to get them to bill all three services phone, tv and internet on one bill for an entire year and they refuse to do it or they just can't do it.
I have received no less than 4 separate account numbers and if I do not pay the right amount on the right account I'm screwed. One or all of my services are cut off and I have to screem until I'm horse and then pay the inflated amount now owed because whatever payments I've made did not get applied to my TV or whatever service is being interrupted. Today for the 4th day this week and for the third time in a year its my TV.
It is apparent that All they want is thier money, they do not care about customer satisfaction. If I was so inclined to get the wireless service I am not never going to get another thing from Verizon.
Why? Cause I HATE VERIZON FIOS, Phone, TV and Internet and thier so called customer service, billing, management, etc.
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