The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Verizon Fio / overcharge, false advertisement

1 Glen Allen, VA, United States

I was offered a deal to get FIO inertnet service from Verizon in September 2008 when I tried to cancel my DSL service from them. The guy over the phone told me that there was no activation fee, no contract to sign up. I would only need to pay $42.99/mo and receive $25/mo discount from my local phone bill.

It turned out I had to pay $30 installation fee and there was a year contract.

6 months later, I recieved a message from Verizon, said that giving me $25 dollars each month was an error and no longer available. 2-3 hours phone calls many time to them produced no results. They either transfer you numerous time or hung up on you. It is a nightmare. We should really get together file a lawsuit against them. I have never in my life dealt with any company like this.


Post your comment