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Verizon / gift card scam

1 United States Review updated:

I signed up for the Triple Play over 10 weeks after being told by the Verizon sales rep that I would receive a $200 gift card if I signed on. I just called Verizon’s customer service today after 10 weeks of waiting for my gift card and was told after 30 minutes on hold, “Sorry the rep told you wrong, you do not qualify”. They offered to give me a $5 monthly credit, totaling $120 over two years. Verizon is a deceitful company that knowingly tells prospective customers anything necessary to get them to sign on, knowing very well that they will be sent a stray through their practice of passing the buck till one eventually gives up. All those that have been a victim of being promised a gift card should band together and bring a suite against this deceitful company, until they will discontinue this practice.

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  • Ch
      9th of Dec, 2018
    0 Votes

    I ported four phones to verizon wireless at a verizon store. Verizon had a 150 dollar gift card promotion per line when you byop. I spent two hours at the store getting my phones ported. The rep told me he had taken care of the four gift card applications for me and that is why it took so long. I waited 8 weeks and then called verizon to see where my gift cards were, and was told that I never applied for them. I have been told too bad by every level of customer support I can get from verizon, and after multiple chats and phone calls I think I was scammed and will not be getting the gift cards as promoted. I guess my only recourse is to leave Verizon.

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