SUBMIT A COMPLAINT

US Bank / excess wear and tear charges

Buffalo, NY, United States

I returned my vehicle early and two months later I was mailed a "excess wear and tear" invoice for approximately $3000 from US Bank with no supporting documentation, due within 3 weeks! I have kept this car well maintained and exterior in mint condition. This is the second vehicle I have leased and this is the first time I have been hit with any wear and tear charges. I am very discouraged on leasing another vehicle. I do not feel these charges are warranted especially since there is no documentation to back it up!

La
Jan 20, 2017

Post your comment