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First Northern Credit Union
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First Northern Credit Union

www.fncu.org

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First Northern Credit Union - I bought a car from a dealership on 8 Jan 2022

I bought a car on 8 Jan 2022. They lied about needing extra warranties, so I cancelled them, costing $4,518. Filo Lending Options financed my loan, later sold to First Northern Credit Union. I cancelled the warranties post-sale, but the dealership sent the refund to the Credit Union. Filo claimed to have sent the checks, unsure if the Credit Union cashed them. The Credit Union reported not receiving the funds, estimating a month's wait. The dealership's actions seem intentional. Filo and the Credit Union appear to be in collusion, reluctant to credit my account. I seek resolution and compensation for the delay.

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First Northern Credit Union Reviews and Complaints

How responsive is First Northern Credit Union's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is First Northern Credit Union’s rated by members?

First Northern Credit Union’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of members are dissatisfied with financial services.

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Overview of First Northern Credit Union complaint handling

First Northern Credit Union reviews first appeared on Complaints Board on Jun 16, 2023. The latest review I bought a car from a dealership on 8 Jan 2022 was posted on Jun 16, 2023. First Northern Credit Union has an average consumer rating of 1 stars from 1 reviews. First Northern Credit Union has resolved 0 complaints.
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First Northern Credit Union Category
First Northern Credit Union is ranked 385 among 399 companies in the Banks category
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