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Ukmail Packet Post / loss of parcels

England, Lancashire, United Kingdom Review updated:

ukmail lost through software problems created duplicated tracking numbers for different customers
340 parcels were involved with more then 90 duplicated consignment numbers
uk mail have taken 0 responsibilty and claim agter 30 days that the matter was being investigated
never use them
not even part of postal redress system ( at least cannot see them listed ) royal mail tnt and other postal companies are linked to thiss site do not use tracy customerconcerns is the buffer promised the earth did nothing

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Comments

  • Wi
      23rd of Nov, 2012

    We've had similar problems, losing hundreds of items of mail, delays on thousands of items.

    No postal redress procedure, total dis-ownership of the problem by management all the way to the top.

    Their is serious under capacity in this company, constant breaches of contracts. This is a company whos mail service will seriously damage your company, we've learnt and think it will take a year to restore our reputation and get our business back to pre uk mail level.

    This company has a poor reputation in the industry and deservedly show.

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