Trend Micro / Pc-cillin Internet Security 14 Antivirus Software / refused to refund my money
On Jan. 12, 07, I ordered their “PC-cillin Internet Security 14 Antivirus Software” from this company on-line. It was a 3 year service contract for $99.00. My credit card was charged this amount the next day. After repeated failed attempts to install this product on my computer I decide I no longer needed/wanted this software and asked for a full refund. Since that time I have been given the worst run-around that I have ever experienced. This company refuses to refund my money and has not contacted me since my last request on May 17, 2007.
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