Menu
For Business Write a review File a complaint
Trend Micro Customer Service Phone, Email, Contacts

Trend Micro
Reviews and Complaints

www.trendmicro.com

Learn how the rating is calculated

3.0 136 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Trend Micro Complaints 136

ComplaintsBoard
M
7:50 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro unauthorized charge on credit card

Today I received notice of a pending charge for 04-09-2010 by DRI Trend Microsoft that I did not authorize. In the past--2008 0r 2009--I did order a product from Trend Microsoft, but not this year. I want my account to be credited for the $39, 95 charge and request that no further charges be made against my account--Altura Credit Union.

Read full review of Trend Micro
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
10:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased trend micro p - cillin at a local business last year in march 2009. I did not - repeat - did not, authorize renewal on my credit card, and this anti - virus, anti - spyware is not installed in my computer as of march 10, 2010. This orderfind.com mn billed my credit card on march 18, 2010. Reference number: 24430990079400682107404. I did not...

Read full review of Trend Micro and 15 comments
ComplaintsBoard
R
8:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro unauthorized charge to my credit card

2010 Feb 12, my credit card was charged $48.10 without my authorization. I want my money back immediately! Judging by the amount of complaints and the lenth of time this has been going on it is obviously not an "gliche". If I dont get a response in three days, I will do my share of whistleblowing. If you have charged my account at any other time without my authorization I expect that reimbursement as well. I tried your product after reading Consumer Reports and getting their opinion of your product. I will be sending them an email explaining what customers can expect down the road. I bought your service one time and did not like it. It slowed my computer down soooo much. That is the only authorized transaction. I have the last five years of bank records.

Read full review of Trend Micro and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
Knowlton
US
Jan 24, 2010 9:37 am EST

I found this bill on my Capital one bill I did not want this I want my account paid back.

D
D
DRI*GAMEZONE DIGITAL D -
FERRYVILLE, US
Feb 02, 2009 2:52 pm EST

Did not receive, do not recognize

ComplaintsBoard
S
3:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro unauthorized charge

purchased virus control product once and six months later had an unauthorised charge of 39.95, for renewal. I had actually rid myself of the PC and bought an apple witch does not require virus protection, apr 09.

Read full review of Trend Micro
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
5:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro product sucks

Trend micro product sucks! I downloaded a trial version, and the software froze my computer. I was not able to delete the software either going control panel or the file itself or even shortcut. The worst is that I was not able to disable the function and it launches as soon as my computer starts, so I must have reboot my computer a hundred times — for real!

I spent two days and read thru various forum, then utilizing my dignostic mode which then allowed me to download software from trend micro in order to remove the original software. What kind of stupid company makes such stupid product for consumer to download another software to remove the original!?! I will never buy trend micro product ever even if the company pays me to do so. Stupid company makes stupid products and I hope they go out of business for wasting my time!

Read full review of Trend Micro and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
B
B
Billstew
Kenova, US
Mar 01, 2021 9:53 am EST

Trend Micro is a virus itself and they should be sued. It literally sends log files of your personal information to their company when you uninstall it using their uninstall tool. If you ask me it’s worse than ransom ware.

H
H
Hans husson
NL
Oct 26, 2018 4:28 pm EDT

I had the same experience it ruind my macbook
I neede to reinstaal it and buy an osx removal software to properly deinstall this bad software

ComplaintsBoard
T
3:02 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro unauthorised transaction

I made a purchase of microtrend anti virus protection last year. I have never authorised a renewal yet the have gone ahead to authorise a transaction and debited $75.28 to the credit card I used for the original transaction.

Read full review of Trend Micro
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
8:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Trend Micro billed without authorization

credit card was charged for antivirus which was not authorized. Charges need to be reversed or further action will be taken.

Read full review of Trend Micro
Hide full review
ComplaintsBoard
D
11:21 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro charge on my credit card

I have recieved a charge and do not want the product.Dont know if it is a auto renewal or what but I would like to end any and all services now and in the future.Also I would like a refund of the charges .

Read full review of Trend Micro and 12 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
12 comments
Add a comment
R
R
Ryan Miller
Ashland County, Ohio, US
May 18, 2010 2:58 pm EDT

Never had problems with trend micro, and that includes renewals / autorenewals. It is pretty clear on their page when you purchase the program if it is with an autorenewal or not and there is also an option to turn it off at will!

G
G
gurlie gurl
Mission Viejo, US
May 12, 2010 4:28 pm EDT

i was charged for this and i didnt ask for it and i want my money back

E
E
Elizabeth Davis
Lucerne Valley, US
May 03, 2010 6:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $39.95 by Micro Trend on a computer I no longer use. I feel that this is unfair; they did not ask my permission to renew this service or to charge my account.

M
M
Margaret K Shuck
Hinton, US
Apr 05, 2010 11:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i was charged for a service i did not receive on my discoer card which I have filed a dispute with. If this is something that originally came with my lap top I have chosed my own services andpaid for accordingly Please remove the chage or I will take further action. Looking at the number of complaints posted it would appear that this is a service not welcomed by most

Margaret K Shuck

C
C
Cathy Davis
McCordsville, US
Feb 17, 2010 6:02 pm EST

Please have a live person on the other end of the phone answering calls... You have some numbers on there that are not even real?

C
C
Cathy Davis
McCordsville, US
Feb 17, 2010 5:58 pm EST

How can you charge a credit card without authorization? Please credit my card..
I will no longer do business with you until this is cleared up. I will post on here when it is fixed.. I expect to hear something soon. 02/17/10
Thank you.
Cathy
tokitkats4@aol.com

L
L
Laura Hagan
Morganfield, US
Feb 01, 2010 10:25 am EST

Laura Hagan lhagan23@hotmail.com I no longer have the product and need a refund. $39.95

L
L
Laura Hagan
Morganfield, US
Feb 01, 2010 10:22 am EST

I have been charged on my credit card . Donot have the service, haven;t for over year. I have another service. I would like to have a refund. My somputer messed up had to remove everything . So I have another product.

L
L
Laura Hagan
Morganfield, US
Jan 30, 2010 1:52 pm EST

1-5 2010 I was chared 39.95 on my credit card, I didn't renewal it and I want it remove from credit card. lhagan23@hotmail.com

J
J
jack hartman
Portsmouth, US
Jan 30, 2010 8:44 am EST

Hi on 01/24/2010 a charge was posted on my credit card (discover) and Idid not authorize it. I have not talked to any one from your company on a renewal /order so I would like this charge removed from my card and all future dealings ceased. I do not need coverage as I have it with my internet service (comcast) I have spoke with my credit card and told them I am disputing the charge. thank you . roxjac@comcast.net please respond to my email so I know you are working on this.

ComplaintsBoard
W
10:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Charges applied to my credit card from this company which were not authorized or ordered. I intend to advise my credit card company that I will not be paying these charges.

Read full review of Trend Micro and 11 comments
ComplaintsBoard
L
1:41 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro automatic renewal

Trend Micro automatically renewed my subscription with them, without me wanting them to do so. They used my credit card on 11-20-2009 for this purpose.

Read full review of Trend Micro and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
B
B
Bugged062010
Atlanta, US
Jun 02, 2010 11:58 am EDT

Same exact thing happened to me. Not only did they do this once to me, I just got my 3rd auto-renewal charge. The first two times they insisted that it would not happen again AND the computer it was on, does not even work. I hope someone who can afford it will sue them. Trend Micro needs to be investigated and audited for their billing practices.

ComplaintsBoard
D
4:49 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 11 / 13 / 09 my chase acct was billed 39. 95 for trend software, which i did not approve or order. Please credit said credit card for the whole amount Please discontinue any orders in the future.

Read full review of Trend Micro and 14 comments
ComplaintsBoard
C
7:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Trend Micro double billed

I was billed twice for a subscription on the same day. Once for $56.51 and once for $60.55. I would like one of these refunded. Candace Miller

Read full review of Trend Micro
Hide full review
ComplaintsBoard
E
4:00 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro renewal

I recently {11/2} had an auto-renewal for trendmicro security and told I was being upgraded. Before upgrade I could designate Spam and it would automatically be transferred from Inbox to Spam box. Now almost all spam remains in Inbox even after it is designated as spam. I haveto then manually designate and move the spam to remove it from the inbox. There is no memory of designated spam and I have to remove it over and over daily, manually. This to me is not a satisfactory upgrade ! Is this a malfunction? Is it correctable? Please advise!

Read full review of Trend Micro
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
2:55 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro erroneous credit card charge

Dear Sir or Madam,

I recently received an erroneous charge on my credit card in the amount of $49.50 for internet security software from Trend Micro Systems. I did not receive any communication regarding whether I wanted to renew this subscription which I do not. This unauthorized transaction was made on 10/10/09. I would appreciate that you promptly credit my account for this unauthorized transaction.

Thank you for your prompt and swift attention,

Erin Schneider

Read full review of Trend Micro and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
R
R
retrurnmymoneynow
US
Nov 24, 2009 1:11 pm EST

I have been billed 42.80 on my credit card 11/20/2009 and purchased nothing from your company, EVER! This is not a renewal, nor an original purchase, I have never done business with you and want my money returned immediately! I also have no issue in contacting the attorney general in this matter. I realize that the amount of money we're talking about is fairly small but it is the principle. I have never chosen to do business with you and you have stolen from me. I look forward to a speedy return of this money.

K
K
klharman
ft worth, US
Jan 04, 2010 3:15 pm EST

I made an online purchase nov. 10 to continue my trend antivirus coverage...the order was to be charged at $31.95 as per advertised upon purchase...however, my credit card reflects $39.95..which was actually more costly than if I were to purchase the disc and download myself...I have tried on several occasions to get a representative to assist me...with no success, I hope someone will acknowledge this email and help me.

R
R
RJS...
US
Oct 27, 2011 12:54 am EDT

I was charged $38.47 for something I have no idea what for. Only used card twice this month. I would like my credit credited for that, amount. I have never heard of DRI*TREND MICRO ORDERFIND.COMMN, and have no idea how they charged my account. I exspect acction to be taken I have already contacted my bank and was advised to attempt to cantact DRI*TREND MICRO ORDERFIND.COMMN. Would exspect action be taken.

C
C
CHARLENE POWELL
dover, US
Dec 12, 2009 9:48 am EST

I ALSO GOT CHARGED 44.95 12/11/09 AND WOULD LIKE TO HAVE THIS AMOUNT CREDITED BACK TO MY CREDIT CARD IMMEDIATLY. I HAVE NOT USED TREND INTERNET SECURITY FOR MORE THEN 9 MONTHS AND NO LONGER NEED THIS SERVICE. HAD CANCELED THIS BACK THEN AND WANT MY MONEY BACK ASAP!

ComplaintsBoard
D
8:11 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro unlawful charges for a product I did not order

On november 14, I decided to renewed mt trend antivirus on - line. I used my master card little did I know that my computer had a virus. When I tried to download dri* trend micro it didn't do anything. I received my credit card statement you charge me $6. 99 & $49. 95. You took my money I didn't get your product. I will be calling citi to let them know what happen i'm not paying a company when don't have nothing to show for. I have another antivirus in my computer. Next year you don't have to worry about reminding me it's time to renew. I need to here from you about this matter.

Diana jackson

Read full review of Trend Micro and 19 comments
Update by DIANA JACKSON
Nov 24, 2009 6:53 am EST

I ALREADY GAVE MY COMMENT?

Update by DIANA JACKSON
Nov 24, 2009 6:50 am EST

I GAVE YOU MY COMPLAINT AND I DON'T HAVE A PHOTO OF MYSELF ON MY COMPUTER.

Update by DIANA JACKSON
Nov 24, 2009 6:46 am EST

I'm sorry I don't have a photo of my self on line.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
19 comments
Add a comment
C
C
Charlotte Ruck- Asher
Danbury, US
May 06, 2011 6:46 pm EDT

I want this taken off my credit card I was charged $79.90 and I did not want this Thanks

B
B
BeenScamedAgain
Hobart, US
Dec 02, 2011 6:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The only way to stop them is to get a complete new card. I have went byond measures for three years with this company trying to get a refund every year. If you have the same card number they will keep charging you. My card on file with them expired three years ago. Every year they just guess at the expiration date and recharge me. It was proven today when I called my bank as they said they tried to submit the card 2 times with expired date on card. Third time they guessed the date and transaction went through.

J
J
Joan A
Savanna, US
Nov 28, 2011 8:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged 47.76 on my credit card. I did not authorize this. I want it taken off my credit card. I called the credit card company and they said there was nothing they could do. I have a reference #. How do I get this off my credit card? jmarn69@yahoo.com

B
B
brad92r
US
Nov 17, 2011 10:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

or contact your banks's debit card claims dept to stop recurring charges.. most have 02 codes..either that or to be safe since most software or magazines do recurring charges, block your card. get a new one.

B
B
brad92r
US
Nov 17, 2011 10:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

frances, block your card.

F
F
Frances Grams
San Antonio, US
Nov 17, 2011 3:26 am EST

I need those in charge of Trend Micro to stop their unjust practices in obtaining services without the consent of the buyer and continuing to charge to card accounts for services not rendered.

F
F
Frances Grams
San Antonio, US
Nov 17, 2011 3:23 am EST

I have been charged $38.87 on my card for Trend software I did not order and do not want. I am asking Trend to stop charging my card account each year. I have not used Trend in over 5 years yet they continue to charge the service to my card account. Submitted by Frances Grams, San Antonio, Texas.
It has been impossible to contact Trend Micro and get a response.

M
M
Mary Engel
Levittown, US
Oct 09, 2010 10:02 am EDT

Please remove a charge of $68.38 that you charged my credit card on September 21, 2010 I did not authorize this charge and no longer have a computer.
rbcaengel@verizon.net

L
L
LuckyMM04
US
Apr 08, 2010 9:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $44.95 on my debit by dri *trend micro, orderfind.com on April 5, 2010. I did NOT order this and I did NOT authorize this amount to be taken out of my checking account. I want my money put back in my checking account NOW! I will be contacting my bank. If I do not recieve my credit to my checking account I will have to take the next steps. You do not need a photo.
Monica Martinez
LuckyMM04@Hotmail.com

L
L
Lara2010
Los Angeles, US
Mar 02, 2010 5:38 pm EST

I was fraudently charged over $1700 by DRI Nuance www.orderfind.com, MN for product I did not order. I'm not sure who this company is but the recent notes on this forum leads me to believe I'm not the only one. I will be following up on this complaint with all the necessary authorities.

ComplaintsBoard
T
2:15 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro unauthorized monetary withdrawal

An unauthorized pending withdrawal was made from my bank acct on 10/02/2009 in the amount of about $36.00... This is unexcusable and should not have been done w/o the account holders consent... The company holding that website should not be trusted and a full investigation is in progress.

Read full review of Trend Micro
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
12:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro charged twice for sw on 29 Sep 09

Ordered trend micro software on 29 september 2009. Successfully downloaded and installed the program. However I was billed twice for the program.

The following was copied from my bank of america statement:

Pending
Checkcard dri*digitalr iver. WWW.MYORD.COM... debit pending
-$99.94

$1, 267.71

Pending
Checkcard dri*digitalr
Iver. WWW.MYORD.COM...
Debit pending
-$99.94

$1, 367.65

Robert w. Kille
[protected]@rt66.com

Read full review of Trend Micro
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
G
9:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro billed for services

I was charge on my credit card to renew my security virus program to detect for virus on my computor. This was renewed on 07 / 18 / 2009. Which was posted on my credit card statement as of today, i do not have the renewal. This company charged my credit card in the amount of 57. 94. I find that this is a scam to make the customer feel that they are going to receive the services that they have paid for. I would like to have a refund or upgrade and renew the services that they warrant to to deliver.

Read full review of Trend Micro and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
K
K
Kayfuller
Tallahassee, US
Oct 27, 2009 1:29 am EDT

For the past three months I have been getting charges from this compay. I want my money back!

P
P
Paul Padilla
Broken, US
Sep 02, 2011 6:27 pm EDT

I was "double billed" for DRI Trend Micro antivirus ...very unethical of them to bill you for twice or more than the going rate...I disputed the charge on the credit card...will look for another antivirus program with a better reputation than Trend Micro.

T
T
Terry Dennis
Alliance, US
Nov 16, 2009 3:57 pm EST

I have been charged by Dri*Trend Micro orderfind. and did not order this and would like it removed from my charge.

J
J
j-bowz10
Lake Havasu City, US
Nov 01, 2009 5:07 pm EST

i was recently charged for this renewal and i was not notified. i would like my money returned promptly because i do not even need this trend micro anti virus for my computer. i would also like to be taken off of any type of list that i may currently be on so that i do not get money taken from my account without being notified from now on thank you.

B
B
bURRELL j. lEITHMAN
Metairie, US
Oct 26, 2009 12:09 pm EDT

I AM BEING ASKED TO RENEW MY CONTRACT AND I JUST RECEIVED MY STATEMENT(VISA) AND YOU HAVE BEEN PAID. I AM TRYING TO CALL YOU TO TALK TO A PERSON. WHERE IS YOUR PHONE NUMBER.

R
R
Rosemarie B. Gilbert
Winslow, US
Oct 15, 2009 4:50 pm EDT

Hi on May 10, 2009 I paid for Trend Micro anti Virus for my computor. A couple of weeks ago I had extensive work done to my computor but unfortunately they deleted my downloads. Please send me my protection to update. Rosemarie B. Gilbert or rsmrgil@myfairpoint.net Thank Yolu

V
V
Virgie and Dick Kraayenbrink
US
Aug 11, 2009 3:04 pm EDT

We just renewed our virus protection. Just got it back on our computer anyway. Now it comes up that its expired. It just read that we had until the end of the year, which is crazy because on April 4, 2009, we renewed it. So would think it would be good until April, 2010. Tried to call the 800 number on the folder which the disc came in, and we were told to go to the website. Hopefully it gets straightened out. Virgie and Dick Kraayenbrink Pella Iowa

ComplaintsBoard
T
10:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro auto renew despite having e-mailed to cancel

I specifically went on trend micros web site to cancel the auto renewal, and it was renewed any way. When I called to complain, I was told I would be transferred to a supervisor, put on hold and eventually cut off. This pattern repeated each time I called back. This is clearly a scam.

Read full review of Trend Micro
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
4:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro did not get this product

I try to order the tend micro anti virus for my computer and you could not do it that night that i tryed my husband seen you message back to me we tryed 2 times and could not get it so it did not go throught and yoy had no right to take the money out of my account and then on top of that you made me get a over draft because i went the next day to best buy and had it installed for me so you owe me 35. 00 two times for the 39. 99 and the 6. 95 and if this is not taken care of in one week i will call the better bisiness on you company.

Read full review of Trend Micro and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
B
B
Bill Askren
Attica, US
Jan 30, 2010 7:21 am EST

Charged 39.95 on 12/28/09 did not order this and want crdit for it!

Trend Micro Reviews 0

Looks like Trend Micro has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Trend Micro, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Trend Micro complaint handling

Trend Micro reviews first appeared on Complaints Board on Jun 11, 2007. The latest review Creditcard charge without any purchases! was posted on Jul 15, 2024. The latest complaint Security on-line was resolved on May 27, 2022. Trend Micro has an average consumer rating of 3 stars from 136 reviews. Trend Micro has resolved 66 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.9
80 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Trend Micro Contacts

  2. Trend Micro phone numbers
    +1 (888) 762-8736
    +1 (888) 762-8736
    Click up if you have successfully reached Trend Micro by calling +1 (888) 762-8736 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (888) 762-8736 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (888) 762-8736 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (888) 762-8736 phone number
    United States
    1800 642 421
    1800 642 421
    Click up if you have successfully reached Trend Micro by calling 1800 642 421 phone number 0 0 users reported that they have successfully reached Trend Micro by calling 1800 642 421 phone number Click down if you have unsuccessfully reached Trend Micro by calling 1800 642 421 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling 1800 642 421 phone number
    Australia
    1800 182 288
    1800 182 288
    Click up if you have successfully reached Trend Micro by calling 1800 182 288 phone number 0 0 users reported that they have successfully reached Trend Micro by calling 1800 182 288 phone number Click down if you have unsuccessfully reached Trend Micro by calling 1800 182 288 phone number 2 2 users reported that they have UNsuccessfully reached Trend Micro by calling 1800 182 288 phone number
    Malaysia
    +1 (800) 888-6868
    +1 (800) 888-6868
    Click up if you have successfully reached Trend Micro by calling +1 (800) 888-6868 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (800) 888-6868 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (800) 888-6868 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (800) 888-6868 phone number
    Singapore
    +1 (817) 569-8900
    +1 (817) 569-8900
    Click up if you have successfully reached Trend Micro by calling +1 (817) 569-8900 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (817) 569-8900 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (817) 569-8900 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (817) 569-8900 phone number
    +1 (613) 599-4505
    +1 (613) 599-4505
    Click up if you have successfully reached Trend Micro by calling +1 (613) 599-4505 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (613) 599-4505 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (613) 599-4505 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (613) 599-4505 phone number
    Canada
    +64 800 003 911
    +64 800 003 911
    Click up if you have successfully reached Trend Micro by calling +64 800 003 911 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +64 800 003 911 phone number Click down if you have unsuccessfully reached Trend Micro by calling +64 800 003 911 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +64 800 003 911 phone number
    New Zealand
    +44 203 549 3300
    +44 203 549 3300
    Click up if you have successfully reached Trend Micro by calling +44 203 549 3300 phone number 1 1 users reported that they have successfully reached Trend Micro by calling +44 203 549 3300 phone number Click down if you have unsuccessfully reached Trend Micro by calling +44 203 549 3300 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +44 203 549 3300 phone number
    100%
    Confidence score
    United Kingdom
    +353 217 307 300
    +353 217 307 300
    Click up if you have successfully reached Trend Micro by calling +353 217 307 300 phone number 1 1 users reported that they have successfully reached Trend Micro by calling +353 217 307 300 phone number Click down if you have unsuccessfully reached Trend Micro by calling +353 217 307 300 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +353 217 307 300 phone number
    100%
    Confidence score
    Ireland
    +32 15 281 480
    +32 15 281 480
    Click up if you have successfully reached Trend Micro by calling +32 15 281 480 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +32 15 281 480 phone number Click down if you have unsuccessfully reached Trend Micro by calling +32 15 281 480 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +32 15 281 480 phone number
    Belgium & Luxembourg
    +45 43 398 005
    +45 43 398 005
    Click up if you have successfully reached Trend Micro by calling +45 43 398 005 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +45 43 398 005 phone number Click down if you have unsuccessfully reached Trend Micro by calling +45 43 398 005 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +45 43 398 005 phone number
    Denmark
    +358 401 880 500
    +358 401 880 500
    Click up if you have successfully reached Trend Micro by calling +358 401 880 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +358 401 880 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +358 401 880 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +358 401 880 500 phone number
    Finland
    +33 176 686 500
    +33 176 686 500
    Click up if you have successfully reached Trend Micro by calling +33 176 686 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +33 176 686 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +33 176 686 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +33 176 686 500 phone number
    France
    +49 811 8899 0700
    +49 811 8899 0700
    Click up if you have successfully reached Trend Micro by calling +49 811 8899 0700 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +49 811 8899 0700 phone number Click down if you have unsuccessfully reached Trend Micro by calling +49 811 8899 0700 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +49 811 8899 0700 phone number
    Germany & Austria
    +39 292 5931
    +39 292 5931
    Click up if you have successfully reached Trend Micro by calling +39 292 5931 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +39 292 5931 phone number Click down if you have unsuccessfully reached Trend Micro by calling +39 292 5931 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +39 292 5931 phone number
    Italy
    +31 202 182 270
    +31 202 182 270
    Click up if you have successfully reached Trend Micro by calling +31 202 182 270 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +31 202 182 270 phone number Click down if you have unsuccessfully reached Trend Micro by calling +31 202 182 270 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +31 202 182 270 phone number
    Netherlands
    +47 22 128 500
    +47 22 128 500
    Click up if you have successfully reached Trend Micro by calling +47 22 128 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +47 22 128 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +47 22 128 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +47 22 128 500 phone number
    Norway
    +48 224 863 450
    +48 224 863 450
    Click up if you have successfully reached Trend Micro by calling +48 224 863 450 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +48 224 863 450 phone number Click down if you have unsuccessfully reached Trend Micro by calling +48 224 863 450 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +48 224 863 450 phone number
    Poland
    +7 495 252 3380
    +7 495 252 3380
    Click up if you have successfully reached Trend Micro by calling +7 495 252 3380 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +7 495 252 3380 phone number Click down if you have unsuccessfully reached Trend Micro by calling +7 495 252 3380 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +7 495 252 3380 phone number
    Russia
    +34 913 697 030
    +34 913 697 030
    Click up if you have successfully reached Trend Micro by calling +34 913 697 030 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +34 913 697 030 phone number Click down if you have unsuccessfully reached Trend Micro by calling +34 913 697 030 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +34 913 697 030 phone number
    Spain
    +46 84 441 601
    +46 84 441 601
    Click up if you have successfully reached Trend Micro by calling +46 84 441 601 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +46 84 441 601 phone number Click down if you have unsuccessfully reached Trend Micro by calling +46 84 441 601 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +46 84 441 601 phone number
    Sweden
    +90 212 367 4422
    +90 212 367 4422
    Click up if you have successfully reached Trend Micro by calling +90 212 367 4422 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +90 212 367 4422 phone number Click down if you have unsuccessfully reached Trend Micro by calling +90 212 367 4422 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +90 212 367 4422 phone number
    Turkey
    +86 212 603 7676
    +86 212 603 7676
    Click up if you have successfully reached Trend Micro by calling +86 212 603 7676 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +86 212 603 7676 phone number Click down if you have unsuccessfully reached Trend Micro by calling +86 212 603 7676 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +86 212 603 7676 phone number
    China
    +852 26 120 099
    +852 26 120 099
    Click up if you have successfully reached Trend Micro by calling +852 26 120 099 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +852 26 120 099 phone number Click down if you have unsuccessfully reached Trend Micro by calling +852 26 120 099 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +852 26 120 099 phone number
    Hong Kong
    +91 116 621 3200
    +91 116 621 3200
    Click up if you have successfully reached Trend Micro by calling +91 116 621 3200 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +91 116 621 3200 phone number Click down if you have unsuccessfully reached Trend Micro by calling +91 116 621 3200 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +91 116 621 3200 phone number
    India (New Delhi
    +81 353 343 618
    +81 353 343 618
    Click up if you have successfully reached Trend Micro by calling +81 353 343 618 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +81 353 343 618 phone number Click down if you have unsuccessfully reached Trend Micro by calling +81 353 343 618 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +81 353 343 618 phone number
    Japan
    +63 29 956 240
    +63 29 956 240
    Click up if you have successfully reached Trend Micro by calling +63 29 956 240 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +63 29 956 240 phone number Click down if you have unsuccessfully reached Trend Micro by calling +63 29 956 240 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +63 29 956 240 phone number
    Philippines
    +27 110 123 609
    +27 110 123 609
    Click up if you have successfully reached Trend Micro by calling +27 110 123 609 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +27 110 123 609 phone number Click down if you have unsuccessfully reached Trend Micro by calling +27 110 123 609 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +27 110 123 609 phone number
    South Africa
    +82 25 610 990
    +82 25 610 990
    Click up if you have successfully reached Trend Micro by calling +82 25 610 990 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +82 25 610 990 phone number Click down if you have unsuccessfully reached Trend Micro by calling +82 25 610 990 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +82 25 610 990 phone number
    South Korea
    +886 223 783 666
    +886 223 783 666
    Click up if you have successfully reached Trend Micro by calling +886 223 783 666 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +886 223 783 666 phone number Click down if you have unsuccessfully reached Trend Micro by calling +886 223 783 666 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +886 223 783 666 phone number
    Taiwan
    +66 26 350 455
    +66 26 350 455
    Click up if you have successfully reached Trend Micro by calling +66 26 350 455 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +66 26 350 455 phone number Click down if you have unsuccessfully reached Trend Micro by calling +66 26 350 455 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +66 26 350 455 phone number
    Thailand
    +971 44 573 087
    +971 44 573 087
    Click up if you have successfully reached Trend Micro by calling +971 44 573 087 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +971 44 573 087 phone number Click down if you have unsuccessfully reached Trend Micro by calling +971 44 573 087 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +971 44 573 087 phone number
    UAE
    +84 437 186 424
    +84 437 186 424
    Click up if you have successfully reached Trend Micro by calling +84 437 186 424 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +84 437 186 424 phone number Click down if you have unsuccessfully reached Trend Micro by calling +84 437 186 424 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +84 437 186 424 phone number
    Vietnam
    +55 112 149 5655
    +55 112 149 5655
    Click up if you have successfully reached Trend Micro by calling +55 112 149 5655 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +55 112 149 5655 phone number Click down if you have unsuccessfully reached Trend Micro by calling +55 112 149 5655 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +55 112 149 5655 phone number
    Brazil (Sao Paolo
    +52-553 067 6000
    +52-553 067 6000
    Click up if you have successfully reached Trend Micro by calling +52-553 067 6000 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +52-553 067 6000 phone number Click down if you have unsuccessfully reached Trend Micro by calling +52-553 067 6000 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +52-553 067 6000 phone number
    Mexico
    More phone numbers
  3. Trend Micro emails
  4. Trend Micro address
    225 E. John Carpenter Freeway, Suite 1500, Irving, Texas, 75062, United States
  5. Trend Micro social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 20, 2024
Trend Micro Category
Trend Micro is ranked 3 among 20 companies in the Antivirus Software category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.