SUBMIT A COMPLAINT

The Brickingus dryer

Review updated:

We had bought a brand new dryer from the brick... the motor blew in the first 20 minutes,
Well things happen, but what shouldn't happen is the nightmare that happened over the next full month trying to get a new dryer.
The brick took no responsibility for this and passed the buck from servicemen to whirlpool, we tried to get to replace it then when fed up I asked them to just take it back and I'd go somewhere else. Either request was ignored the so called customer service people on the phone we useles and treated me like I was stupid two told me it takes 3 business days to send an email. The bottom line I bought a product from the brick, they should have changed the dryer out ASAP and delt with it on their end. How they are still in business is a mystery to me.

Ja
Apr 06, 2018
Sort by: UpDate | Rating

Comments

  • Wp
      Apr 09, 2018

    We apologize for the frustration regarding the dealer and customer service. We will pass your concerns to the proper department in your region. Please refer to your local region for further questions or concerns.

    0 Votes

Post your comment