Telus Communications / cell phone
I have been with Telus for 7 years. as a loyal customer and paid all the bills on time or before time and yetI called and received horrible customer service today regarding my phone situation. Got an iPhone 8 plus 5 months back and had a physical incident and was asking politely the telus agent to offer some sort of reduction in device balance as it wasn't explained properly that they will be putting $960 on my contract .
The telus agent replied " its not my fault that you smashed your phone buddy "
like really "rep even said telus is not responsible for phone only network'
its a multi billion dollar company and treat " loyal customers like trash"
NOT ACCEPTABLE BEHAVIOUR
More Telus Communications Complaints & Reviews
- Telus Mobility - very, very unhappy customer! 
- Telus/Easy PC plan - false advertising and overcharging 
- Telus Mobility - deceptive cancellation charges 
- Telus Mobility - do not consider telus mobility! 
- Telus - misleading advertising 
- Telus Communications - internet
- Telus Communications - billing errors and lack of support and resolve the issues
- Telus Communications - content club
- Telus Communications - home service mistreatment
- Telus Communications - telus