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Telkomservice

Review updated:

I applied in the beginning of December 2017 to have my telephone line moved as I moved home. This was all done online, without any problems. I was patient as it was holidays and understood that places closed and also that turnaround time is 21 working days. I called Telkom towards the end of December and was promised that my line will be working by the 4th of January 2018. Comes 4th still nothing I was patient again and waited and waited on the 9th I called again. They managed to look into my problem and found that my request was still sitting at credit verification. They promised that I would receive a SMS within 24 hours letting me know when they will be around to install my line. Come February, still no line and no feedback from them unless I call and hang on for ages. March came and a Technician showed up, had a look around and said no there is no lines to my house, they had to wait for parts it would take two weeks the longest, that was three weeks ago. I am struggling to do my work. Yet I am receiving invoices still from Telkom

Vi
Mar 27, 2018
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Comments

  • Re
      Mar 28, 2018

    Hallo. I want to cancel my landline plus internet from the first of April. We are moving and there are no landlines of wifi. Who must I contact to do it
    Thank you
    R Jager. [protected]

    [protected]

    0 Votes

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