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Taco Bellrude manager

Review updated:

This morning I went through the drive thru and ordered a Steak crunchwrap combo with and orange juice and asked for an additional order of the 2 pack cinnamon delights, equaling a total of 4. After making it to Newport News, I realized that one, my steak crunchwrap was not steak, it was beef; two, I only had 2 cinnamon delights. I called the Williamsburg, VA location (1812 Richmond Rd Williamsburg, VA, 23185) and asked to speak with the manager on duty.See Top 10 Worst Companies in Williamsburg, VAI spoke with the manager name Brittany and explained to her that my order was wrong. Brittany was incredibly rude and instantly got an attitude with me saying "I mean, I don't know what you want me to do." I said responded to her and said "I'm telling you my order that I paid for was incorrect and your only reply is that you don't know." She finally offered to comp my next order, but she was not professional at all. She is a very rude manager and very careless.

Ja
May 18, 2017
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