employees
Let me being by saying that I have no plans to ever step foot in this Taco Bell again I just believe mangers at this location need to be fried when there trying to come on to the employees in a work place I believe this location needs all new workers it makes me sick to see this going on they are two employees which one is a manger trying to come on to one of there employees i hope this will be looked into i hope am not waste my time Thank you
food poisoning and rude insurance agent
I probably will never eat Taco Bell again for the rest of my life, and if I do, it won't be from this location. I became severely sick with food poisoning around 3-4 am the morning after eating at Taco Bell. I was awakened by severe painful stomach cramps, vomiting, and diarrhea that persisted for several hours into the following day. I had to miss 2 days of work (loss of wages) I was so sick. When my husband called and asked to get a reimbursement for our meal, he was told we would need to file a formal complaint and given a number to The Jemez Agency (insurance agent) I called to file the complaint and spoke to THE RUDEST MAN I HAVE EVER ENCOUNTERED IN MY LIFE, Allen at Jemez Insurance Agency. He basically told me I would have to prove I got sick from Taco Bell and was extremely combative and confrontational. I told him I have worked in the legal field for over 10 years and have no problem obtaining an attorney to represent me if necessary. At that point, all I had wanted was compensation for my meal and to know that if I needed to go to the ER or see a DR that I would be covered, but now I am going to file a formal complaint and I want the 2 days lost wages. I plan on reporting them to the local Environment Agency.
rude manager
This morning I went through the drive thru and ordered a Steak crunchwrap combo with and orange juice and asked for an additional order of the 2 pack cinnamon delights, equaling a total of 4. After making it to Newport News, I realized that one, my steak crunchwrap was not steak, it was beef; two, I only had 2 cinnamon delights. I called the Williamsburg, VA location (1812 Richmond Rd Williamsburg, VA, 23185) and asked to speak with the manager on duty. I spoke with the manager name Brittany and explained to her that my order was wrong. Brittany was incredibly rude and instantly got an attitude with me saying "I mean, I don't know what you want me to do." I said responded to her and said "I'm telling you my order that I paid for was incorrect and your only reply is that you don't know." She finally offered to comp my next order, but she was not professional at all. She is a very rude manager and very careless.
What did you expect her to do? Drive to your work?
their food... tacos and burritos specifically
I was so unimpressed with the size of the tacos and burrito which I purchased. They were so thin and hardly had any filling to make eating the food satisfying. I have included actual pics of the food which I paid for vs. the food pics Taco Bell advertises. The disparity is such a joke. It's not what anyone would expect to receive, and certainly not worth the money. I had been going to Taco Bell for many years yet hadn't gone to a location for quite some time. This last trip was totally disappointing and unsatisfying.
customer assistance
Took 15 minutes to get through the drive through with only one other cars ahead of me and nobody in the restaurant. Went through the drive through because the entrance had three employees standing outside the door smoking cigarettes. They made a mistake with the car order in front of me because I could see them handing products back and forth. When I finally got to the window, she had to ask me what I had ordered. Then she told me how much my order was and I gave her a twenty. Twice I had to hand the change back because she had given me the wrong amount back in change. THIS PLACE NEEDS HELP. IT IS BEING RUN LIKE A PLAYGROUND. I live in the area and hate to see business go under because of poor management.
20+ minutes waiting in the drive-thru line
This is a complaint towards the McMinnville, Oregon Taco Bell. In the past year, there has only been one time that I did not have to wait in line both inside and in the drive-thru for less than 20 minutes. Also, they do not apologize or acknowledge in any way that you have been waiting for an excessive amount of time. They do not even mention it. "Sorry for the wait" or "thanks for your patience", has never been spoken. It would at least lessen the frustration. So the last time I went there, I asked them why it always takes so long and their response was they are short-handed and they have a new manager. I told them this has been happening every time I go there for over a year, so they handed me a coupon for a free taco. Seriously, that does not fix the problem. Extremely poor customer service at this Taco Bell. Every other Taco Bell I have been to has been great! This is the only Taco Bell within about 20 miles. We love Taco Bell, but we rarely go there any more. If we really, really want Taco Bell, I bring some reading material to pass the time while waiting in the drive-thru! Also, once you get in the drive-thru line, there is no escape if someone comes up behind you. There is no exit lane. You are basically stuck there for a minimum of 20 minutes. This is not an exaggeration. One of the corporate managers needs to go there and wait in the drive-thru to experience it and then figure out how it fix it.
drive thru waiting while they conversation with friends
We were in drive thru at taco bell on Gerber Rd in Sacramento ca. We had to wait while they conversation with friends for bout 20 min I even fell asleep waitin I finally had to honk the horn then they had the nerve to get mad caused I honked my horn they were rude I told them that was rude of them told them it was a fast food place they want to talk take a break but he got mad and slammed the window when I ask for his information
my order
Someone needs to do something about the taco Bell in fallbrook they fu ked up my order three times this past week And when I called to talk to someone one about it the were completely rude and disrespectful honestly I think that taco Bell should be shut down. I mean three different times no it was four because I went back in today to have my order they replaced the order and yet they still ### up my order again!
manager behavior
I was at taco bell 020446. The manager was using the touch screen register with gloves on and then making food orders without changing gloves. The grossest thing. That type of work ethic is not ok. The health department would not be happy about that. My visit took place [protected] at 11:26pm. The manager was a female, not that it makes a difference, but it still happened.
horrible wait and management
7680 warren h abernathy hwy
Spartanburg, sc 29301
Been in line at this location from 10:20 to 11:15 to get steak 2 steak quesadillas. And the problem was that I had car in for me and bunch of cars behind so I was a hostage of a taco bell. Then I was informed that they ran out of steak. So I had to order second one chicken. I was like wow. Then I received my food and secon quesadilla was missing. I was shocked. It was horrible overall. It was my last visit here... Hope you will find this information useful
poor customer service
On April 29, 2017 I went inside the Taco Bell located @ 7540 Bellfort, to order food for my grandchildren, I was trying to order 2 boxes of your 12 tacos, and was turned away because they had no meat. Poor attitude and poor service. I had to travel to another Taco Bell located over on Woodridge Houston Texas. I had no problems at this location. You need betters service at the Bellfort location.
Mary E Lopez
7214 Fauna St
Houston, TX 77061
[protected]
unacceptable preparation of food item
Hello, my name is Kenya.. I feel the need to express the poor service I received on May 5th 2017. I visited a Taco Bell restaurant in Phoenix Arizona, In the order I placed was a cheese quesadilla with extra jalapeño sauce. Unpon going home and taking a bite out of my cheese quesadilla I quickly realized it was all jalapeño sauce and no cheese at all! Highly disappointed In my experience.
order always missing items from drive thru pick up
This particular Taco Bell[Store ID 030422] located at 1570 22nd St, West Des Moines, IA 50266 always has issues in drive thru orders this is the 3rd time I had items missing from my order and first time I called in the store to mention this issue the reply back was I have to drive back 8 miles to collect those missing items and they cannot refund it back. First two times I didn't bothered to call thinking it is a matter of only few $ but this particular store has consistent issues of missing items it seems and no one bothers to even say sorry or refund the amount.. I hope they improve but from my side I'm done with them and Taco Bell ..
jasper alabama location no product to give customers
Every time we have visited this location at night they are always out of something! this time it was cheese sauce i mean really! over half of your products have cheese sauce on them and your out, its always something that they are out of and this only happens at night there is no way they are always out of something every time at night this is redicouls!
weird plastic taste
I ordered a beef burrito no sauce no cheese... It had a funny taste and chunks of meat almost like hard rubber. I also ordered 5x's nachos which is just the chesse dip and tortilla chips. The cheese dip was o. K taste was normal. The chips taste bitter and the smell of chip was plastic. Funny taste just weird... I also ordered a firey dorito taco and I wa...
Read full complaint and 5 commentsservice and quality of food
We just came from supper at your new location in Leesburg, FL tonite 5/5/2017, at about 6pm. We are longtime patrons of your Mt. Dora, FL location & never had any complaints. 1st, we waited to place our order for over 15minutes, then waited another 20+minutes for our order to come out of the kitchen. I'd ordered 2 double decker taco supremes & paid for the "supreme". What came was NOT supreme, no tomatoes, no sour cream; only seasoned beef & lettuce. By now there were 10 people waiting to order, and another 10 waiting for their order to come out of the kitchen. So I gave up & ate it as I didn't want to wait another 20 minutes or more for my order to be corrected. Very bad management & training. Very disappointed in this new location. Won't go back.
taco salad/box and the cinnimon cinobon bites
I think your company needs to rethink the box thing with your taco salads. I end up wasting about one half of the salad because it tastes like cardboard half way down. Maybe you can put a paper slip or foil down before you put the salad down. The employees also need to learn how to correctly deep fry the Cinnabons so you don't bite into Luke-warm grease/oil, When I spend money at a fast food place or even a walk in I expect to be allowed to eat all the product not just half. I spent $8.62 at the Tillicum store and felt like I was only able to eat half of what I paid for. I paid for salad and the cinnabons dessert and only got to eat half of both That is unfair.
burrito, taco special
I'm a reg customer, huntsville alabama
Your. Comm on the burrito ? taco spec, shows a burrito, taco with the end open, tomoto s lett, cheese, meat etc. And when you order, both ends closed, and inside a sloppy mess, you can't show a ad, of a product the burrito, taco spec and then your product is prepared no were near what you?
persons with disability discount/your standards
I am here at your Taco Bell Alabang Town Center Branch, Alabang, Muntinlupa City Metro Manila Philippines.
My son is 19 years old and stands at 5'8" and weighs about 130lbs. I ordered 2 meals for him as one meal will not be sufficient for him.
Your manager Niña didn't give my son a discount on the second meal because according to her your standard on PWD discount is only for ONE meal, regardless if the customer who is a PWD is still
hungry or not.
This rule is a reflection of how you treat your PWD customers and it is morally wrong.
Please revisit this rule and improve.
store number 016774
on 4/29/17 at 1:02:41 my husband went thew your drive threw and ordered 6 loaded taco burritos, 3 soft tacos, 1 cheesy bacon rice burrito, 2 soft tacos with no lettuce, 1 chili cheese burrito and 2 sierra mists. Cashier was Domanicc W and our order # was 308255. Well we did not get any of the soft tacos. I called and talked to Amber which was the manager on duty at the time. She was very professional, and said that if I brought in my receipt they would give me what I missed and compensate for my time coming back. I explained that I could not come back till after 7 p.m. because I had to pick my son up from work. She said that she would not be there but she would leave a not for the other manager...So needless to say I showed up at about 7:30 p.m.I explained at the front that I talked to Amber and I had 6 soft tacos coming to me ( 2 without lettuce. ). The four men in the back were talking about me that I could hear. ( not in a bad way, , , But some people may take offence to it. ) I grabbed my bag and went home to find that " all the soft tacos had no lettuce on them" I am usually not a big complainer and 11 years ago I managed KFC under Rudoni Management and now I manage a grocery store not to far from this location. I would be so embarrassed if my employees acted the way yours did. I did call and laid into the night manager who i don't remember the name, but he informed me he came on at 7 p.m. I won't go back to your store on south airport at all, I am asking for a Credit to the one on Front Street. You can E-mail that to me at [protected]@olesonsfoods.com.
Thank you,
Layna