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T-Mobile / text messaging

1 Sanford, NC, United States Review updated:

After the merge with Sun Com, apparently customers have been receving outrageous phone bills for text messaging. Me included! $750 for over 3000 text messages. I found other people with the same problem on line. The number [protected] is what is on the bill for outgoing only text messages. We are looking for more people with this same problem. Right now, this is only affecting people in the North and South Carolina area. T-Mobile has been absolutely no help with rude customer service. T-Mobile was not our choice for cellular service. We were with Suncom. Go to 800notes.com to find out more information.

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Comments

  • Em
      11th of Oct, 2008
    0 Votes

    T-Mobile has outsourced their email customer care to a company named NCO. NCO's center in Nanaimo, British Columbia, Canada has been where ALL your emails have been coming from for a long time.

    Now they have sent all the emails to the PHILIPPINES! Get ready for your email and webchat customer care to be coming from Filipino people! HAHA. I thought T-Mobile would never go offshore? They do through NCO. You thought your customer care was bad before?!

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