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T Mobile / double charging

1 United States Review updated:

I am getting tired of T-Mobile. They are charging hidden fees and double payments, and other payments. When we went to pay the 3rd payment last October 3rd they said we did not have a bill. So we ended up not paying the bill cause they said we did not have a bill. Now the October bill came in the mail and creeped on us and is taking Christmas away from me and my girlfriend to buy extra gifts. People at the T-Mobile stores, not the call centers needs to act more professional and when there is extra payments that need to be made they need to take them, not just say we don't have a bill.

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Comments

  • Gm
      2nd of Sep, 2011
    0 Votes

    Hey, after visiting a T-Mobile Store my phone was cloned and international calls were made. Maybe someone in the store is involved in the scam. T-Mobile refused to investigate and, since, has charged me for everything but the kitchen sink. Don't use T-Mobile and if they merge with AT&T, don't use AT&T.

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