My husband and I went to the super 8 motel in upland, ca and was greeted by the owner's at the front desk (Assuming husband and wife). They never said hello or welcome. We asked for a room, and was told there were no availability with a terrible tone. I was furious and asked what happen to customer service in america?? They spoke in broken english and was truly rude. The male owner said, "if you do not like what we are doing, get out and go somewhere else". I said, why are you so angry. He started yelling, get out. We needed a room for a few hours while we were getting some work done at our home. I am appalled that business owners are not held accountable for decent respect for all human beings. Please tell others to not stay at this hotel !! We cannot afford to allow businesses to profit and neglect giving respect to all.