Subway / rude subway employee

Miami Beach, FL, US Review updated:

Visited subway in Miami Beach 27 and Collins late 1:04am, I went in to buy subs for co-workers and told them I was going to utilize the restroom first. An employee by the last name Driss stoped me said "no you can't use it" the employee then stated the bathroom was broken after I pressured him into giving me a valid reason, as I look to the restroom no visible sign was in place to verify if the restroom was indeed out of service, I proceeded to check the restroom for myself and then he abruptly cut me off and locked the door so I wouldn't see for myself. Left without buying anything, Customer service here is a disappointment.

Nov 29, 2017
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  • Po
      Nov 29, 2017

    As a private company, they can refuse service for almost any reason. That would also include allowing someone into the restroom. It was inappropriate for you to check anyways after they told you no. You need to respect the rules they set even if you feel they are invalid.

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