Sonic drive in / service
Not sure who this complaint is going to. I want to send it to a Sonic Manager. This new sonic drive in on Dowlen in Beaumont Tx. needs help. There service is horrible. They will never answer after you push the button, so you move your car and go to another stall, the same thing happens. I keep pressing the button over and over, no one answers! Finally I see a carhop and ask them if it is working, but today I got a manager. He told me there was 4 people working and they just couldnt anwer all the calls. HELLO!!! all you have to do is tell us you will be right with us instead of ignoring us. If this was the first time, but this happens all the time.
I know this is the second new manager I have talked to since this place has open. The employees need to be trained better. If this complaint doesnt go to home office, I will look into this futher. Like I said this does not happen at other sonics.
Signed tired of waiting 20 min. for someone to answer!!!
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