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Sleepy's / Dishonest crooks

1 United States Review updated:
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I bought a box spring and frame from Sleepy's in Vails Gate, NY and less than 3 months later the thing collapsed under normal use. It is clearly defective with a bulge sticking out the bottom from a weak supporting rail. They sent out their representative who took pictures and they said the manufacturer's report showed no defect and that there was a stain on the box spring anyway so they could not exchange it. There was no stain. They are lying. The product is clearly defective and they refuse to stand behind their product. I was ripped off plain and simple. Sleepy's is a criminal organization selling inferior, defective products to the public and then refusing to support those products. Their customer service is a bunch of nasty, evil, obnoxious people who are trained to blow people off and provide no service whatsoever. AVOID SLEEPYS!! DON'T THROW YOUR MONEY AWAY!! THEY ARE DISHONEST CROOKS!

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  • Ma
      19th of Feb, 2010
    0 Votes

    everyone and i mean everyone who has a complaint needs to go the Better Business Burea, the only way Sleepy's will face reaL CONSEQUENCES and worry about customers isa if their pockets begin to get affected.

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