I have had a sleep number bed for a little over three years. One side did not hold a steady pressure almost from day one. At about two months old, I called their service dept. and got the basic runaround ( baramatic pressure changes, body temp. changes, etc. ) I was told to keep a sleep log to solve the problem. I gave up with them and just lived with the problem, but for the last year or more I haven"t able to last the night on it. I finally broke down and called them again and was told that it would cost apx. $150.00 for a used part with no warranty.
I was finally transferred to a supervisor with the only identification of (A J) and told me that they fulfilled their part of the contract, (shipping the bed) and I could not send them my beds control head for inspection and or repair because they don't repair them, but they would give me a thirty day warranty on one they refurbished for the $150 with tax and shipping even though the problem may be in the matress. Time for a new bed, and learn from a $2800 mistake instead waisting more money on such a poor product with such poor company support after the sale. Lets all ask Rush L., how its workin out for him now?