Shoppers Drug Mart / avent powder formula dispenser and snack cup

Contact information:

I bought this product (Avent Powder Formula Dispenser and Snack cup) on 17 of July 2017. That was just an extra item that I needed. Apparently, I found it not necessary and I wanted to return it right away, but I left to Europe (the next day and I can even provide airline tickets) and I was not able to return it within 30 days ( as it says on the receipt). When I got back ( 5 of September 2017) I didn't have time to come right away to the store. So I went today and I was declined for refund ( not in a nice way), I also proposed ( since the product is in original packaging an I never used it) to get at least store credit, but it was *No answer * again with no compassion or possible understanding of my situation. The cashier didn't even listened to me. It was just a cold wall.

The address of the store is 333 Mountainview RD.S., Georgetown, L7G 6E8.

It was not a pleasant experience, since I shop there a lot ( including pharmacy). I was not expecting that for the COMPLETELY NEW and untouched item( which cashier didn't even bother to examine or look at) I will not get a refund or Store credit for 9.49 CAD. Unbelievable.

Pictures of receipt and of the item attached.

Shoppers Drug Mart
Shoppers Drug Mart
Shoppers Drug Mart
Shoppers Drug Mart

Sep 25, 2017

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